Richard Ross work email
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Richard Ross personal email
• Project Implementer - broad experience in delivering on customer requirements and meeting their expectations for a productive and stable solution.• I am a Business Process Analyst - looking to determine the real needs through research and interview with the stakeholders related to the project.• Involved in project introduction, analysis, planning, proposal, implementation and support phases of imaging system.• I am a "fire fighter" with a history of resolving customer issues with a focus on the relationship.• Since 1994, my broad and varied job functions have been to know a customer’s business and processing needs, to develop a plan to address those needs, create and manage the job proposal, specify the project costs and schedule of implementation.• I often travel to the customer site for implementation and customization, then follow up with in-depth user training and management sign-off.• I am especially interested in close-contact customer relations where I get to see their "light bulb" come on as the solution converges with the user's expectations.• I enjoy working with a very wide variety of customer applications and software tools. • I'd like to broaden my technical and management experience in various computing contexts.• My intention is to grow with an organization's people - job jumping is not one of my ideals.Specialties: • Excellent personal and relational skills.
Owner, R-Squared Toolworks
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Resolution ExpertOwner, R-Squared Toolworks Feb 2004 - Present• Services for PC systems and their networks.• Solve issues related to computer systems at businesses and in-home.• Networking, software use, security & anti-virus, DSL / satellite / cable services, shared resources, system recovery and computer system relocation.• Restore Windows from system failure: HD, virus, electronic, etc.• Provide user training, advice and best practices• Custom system builds and performance upgrades.
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Imaging And Documents Solution ImplementerReal Vision Software, Inc Mar 1994 - PresentUsa• Implemented Document Imaging solutions around the USA and in Europe. • Administration of various customer systems and business solutions• Administer multiple-projects concurrently.• Provide project management while adapting to variable customer needs and requirements. • Expanded installed base by over 200 new software customers. • Maintained positive customer support relationships• Administered the installed software systems after implementation for operational stability and achievement of planned goals. Maintained user interaction and support. • Administered user's host iSeries systems for performance and stability• Provided on-going user training and support to groups as well as individuals.• Developed "green projects" to reduce paper requirement for processing and information distribution. • Managed auditing tools to document cost and efficiency savings.• Coordinated consultant teams to develop customized imaging solutions for wide variety of industries to include education, government, banking, law enforcement, transportation, manufacturing, telecom, distribution and health care.
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Imaging Interface & Customer DevelopmentFathom Technologies Apr 1992 - Mar 1994BoulderiSeries AS/400 solutions specialist. Optical storage systems: interface, performance and support.Developed system programming to store and retrieve documents, files and images using high-capacity optical jukebox subsystems.Enabled customer applications to access optical storage device for system and user data archival, backup and near-line storage.Focus on customer requirements for large data-set storage and for legal requirements of 3,5,7,11 and permanent archival.Developed extensive user-application interfaces and customizations.
Richard Ross Skills
Richard Ross Education Details
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Computer Science; Business Management
Frequently Asked Questions about Richard Ross
What company does Richard Ross work for?
Richard Ross works for Owner, R-Squared Toolworks
What is Richard Ross's role at the current company?
Richard Ross's current role is Implementer | Imaging System Consultant | iSeries Administration & Configurations | Customer Satisfaction Connoiseur.
What is Richard Ross's email address?
Richard Ross's email address is rv****@****msn.com
What schools did Richard Ross attend?
Richard Ross attended California State University, Chico.
What skills is Richard Ross known for?
Richard Ross has skills like Program Management, Engineering Management, Systems Engineering, Dod, Aerospace, Security Clearance, Avionics, Military, Earned Value Management, Strategy, Defense, Proposal Writing.
Not the Richard Ross you were looking for?
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Richard Ross
Brooklyn, Ny6perkinscoie.com, yahoo.com, insightbb.com, att.net, gmail.com, gs.com15 +191764XXXXX
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Richard Ross
Senior Buyer @ Thyssen Krupp Airport Sys Inc | Procurement, Inventory ManagementNorth Richland Hills, Tx2aol.com, recaro-as.com -
Richard Ross
Southbury, Ct4aol.com, expressway.com, gigalogix.com, aol.com10 +120135XXXXX
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