Ensures the stability and integrity of voice, data, video, and wireless network services. Has the skills to install, configure, maintain, support, and optimize all infrastructure hardware, software, and communication links. Participates in the installation, monitoring, maintenance, support, and optimization of Windows server environments, both on-premises and cloud-hosted.

I am a Scrum Leader of multiple teams. I facilitate the Scrum ceremonies, as well as being a servant leader to the teams.

Completes routine support and designated project assignments. Provides input to develop solutions. Assists with project documentation; operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.

Testing the software product, OnBase, with proficiency and accuracy to ensure a great customer experience.Manual Testing by working with Test PlansWriting up Test Plans through our Test Plan ApplicationResearching ways to automate the current test plansWorking with Development team to ensure that the test plans are correct and cover the correct information for the testWorking as a SCRUM Master using Agile methodology to help facilitate and improve the Development team’s processes

• Programmed routers and switches to ensure network connectivity• Set up antennas in the field to ensure communication between vehicles and building/operating points• Inventory of all radios, cables, antennas, and headsets used with all radios • Provided any support necessary for any communication issues