Richard Thompson Email and Phone Number
High-energy, senior leader with extensive experience in North America and Europe delivering people-centric, purpose-driven business outcomes in periods of transformation. At ease with strategy development, tactical planning, data-driven decision-making, and implementation across all facets of HR, communications, culture, employee experience, engagement, and ESG. Intrapreneur, change agent, and trusted C-suite partner who collaborates across functions and geographies to deliver initiatives with enterprise-scale impact. Bilingual English-French.Skilled at nurturing high-performing, hybrid teams by harnessing and growing their strengths in a welcoming environment. Developer of partnerships and relationships, adept at aligning expectations, communicating vision, designing high-impact initiatives, and measuring performance to overcome organizational inertia and produce results.
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Vp, Global Head Of Esg And Employee Experience (Report To Chro)CwtMinneapolis, Mn, Us -
Global Head Of Esg & Employee ExperienceCwt Nov 2022 - PresentMinnetonka, Minnesota, UsAs a member of the HR leadership team and global management committee, I was selected to build a novel function combining ESG and Employee Experience to drive business success and employee engagement during a period of business transformation. ▪ Team Development: Merged two practice areas into one team spanning four countries responsible for employee communications, employee experience, HR process communications, engagement, culture, listening, model of work, sustainability, diversity, equity, inclusion, and ESG governance. ▪ ESG Acceleration: Leveling up ESG initiatives including the launch of the company's first four Employee Resource Groups, company-wide mental health campaign, company’s first-ever global double materiality assessment, and methodology for calculating Science Based Targets for emissions reduction. ▪ Employee Experience: Communications and culture advisor for the merger of the two largest functions encompassing over 70% of the global workforce. Conceived and deployed a new employee engagement strategy around a common set of functional KPIs called the “X-Factor”. Developed and implemented a monthly employee confidence survey for the merged function to gauge the effectiveness of transformation. Oversaw redesign of company year-end review process.▪ Company Transformation: Led the 2nd recapitalization communications in November 2023. Developed storytelling for a new 3-year company strategy across 46 countries. Provided change communications and messaging as part of the HR team that developed and executed a fast-tracked global rightsizing program. Most recently oversaw M&A communications. -
Vp, Global Internal Communication & CultureCwt Jan 2020 - Oct 2022Minnetonka, Minnesota, UsResponsible for employee communications and culture during and post-COVID. Advised leaders, developed the narrative, and shaped the team to handle the dynamic, constantly changing communication and culture landscape. ▪ Executive Visibility: My team introduced virtual employee events with the CEO and senior leadership; rolled out editorial programs, increased transparency, and proactively built a positive change narrative around the values of resilience, wellness, and recovery. Oversaw CEO transition communications in spring 2022.▪ Communications Strategy: Co-managed the corporate communications strategy during the 1st $350m recapitalization in 2021. My team activated online employee communities, building a sense of belonging in a period of uncertainty, and maintaining an online engagement score of ~30% for the international hybrid workforce. ▪ HR Leadership: Oversaw the global program for return to office and the new global "future of work" concept. Developed and conducted a future of work survey to measure employee engagement and inform the future of work concept. ▪ Change Communications: Authored and coordinated complex messaging as part of a workforce right-sizing aimed at weather the downturn caused by the pandemic, ensuring careful coordination of project implementation and communications globally, aligning with the culture, legal requirements, and communication style of each country..▪ Executive Development: For 4 years co-managed the creative direction and content development for the annual 3-day Global Leadership Conference for the top 100 execs, including the first-ever virtual event. ▪ Crisis Communication: Authored and executed the communication strategy mitigating the impact of a major cyber incident on both employees and clients. -
Head Of Global Internal CommunicationsCwt Oct 2018 - Jan 2020Minnetonka, Minnesota, Us▪ Digital Marketing: Created a novel, advertising-driven revenue model that turned the intranet into a revenue stream of 200% annual ROI. ▪ Program Management: Deployed an intranet PMO, training over 10% of the workforce in 8 weeks on best practices and managing 50+ global projects building communities of expertise with business partners. ▪ Leadership Communications: Taught best practices to enhance employee satisfaction with meetings, leading to 10 points to 96% in less than 12 months through functional town halls and video content. -
Global Employee Communications DirectorCwt Oct 2016 - Oct 2018Minnetonka, Minnesota, UsIntranet Launch: In 8 weeks, and the first 2 months in the job, deployed a global social intranet for 17,000+ users. Audience Engagement: Achieved a world-class user engagement metric (DAU/MAU) of +40%. Leader Communications: Built compelling, authentic narratives supporting key priorities, partnering and coaching senior leaders, and producing historic results. Culture Transformation: Drove cultural change as well as employee understanding and engagement through the introduction of an annual global celebration of culture (Culture Week) and the Culture Ambassador Program. -
OwnerRichtext Jan 1993 - Oct 2016Entrepreneur: Built and ran a successful business, providing consulting, concepts, copywriting, content strategy, messaging platforms, digital and social media campaigns, creative direction, and editorial supervision to multinational companies. Increased revenues by 50% over the final 5 years before being recruited by CWT.Creative: Creative lead on the award-winning Nissan Tracker employee engagement program and content lead on the Nissan Insider intranet and app. Managed production budgets €100K+ annually.Content & Editorial: For 5 years led the editorial strategy for the Airbus annual report, winning a major award in 2015. Also for Airbus, supervised the consolidation of 40 national career websites into one global site. Authored the Technip annual report and quarterly internal magazine from 2012-2016, winning an industry award in 2013.
Richard Thompson Education Details
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University Of California, Santa CruzEnglish Literature -
University Of St AndrewsPhilosophy & Metaphysics
Frequently Asked Questions about Richard Thompson
What company does Richard Thompson work for?
Richard Thompson works for Cwt
What is Richard Thompson's role at the current company?
Richard Thompson's current role is VP, Global Head of ESG and Employee Experience (report to CHRO).
What schools did Richard Thompson attend?
Richard Thompson attended University Of California, Santa Cruz, University Of St Andrews.
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