• Conducted weekly Safety Observations to ensure staff compliance with safety guidelines while operating MHE.• Performed QA audits on customer merchandise to guarantee accuracy and quality prior to loading trucks for delivery.

Provide order fulfillment picking customer orders to designated area for Philadelphia and New Jersey Pro customers. Accepted, processed, and quickly filled orders Followed proper packaging requirements depending on order size and type Maintained clean, organized work areas for optimal productivity and worker safetyAccomplishmentso Increased number of orders picked and units picked per houro Improved order processing flow and decreased order processing time by implementing process thatcategorized order by territorieso Decreased time of order processing by training team members on best practiceso Selected as Team Voice of Associate (VOA) Membero Achieved most sales revenue ($11M - FY23, Q3) in North East Districto Selected as In Focus Safety Team Member

Provided direct leadership to 20 employees in 7 departments (Kitchen & Bath, Plumbing, Hardware, Building Material, and Lumber) and delegated each one with tasks and responsibilities. Maintained high merchandising standards by building attractive displays and monitoring inventory levels Mentored employees in management of complicated sales, complex issues, and difficult customers. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies Initiated service consultations by asking customers open-ended questions to learn personal preferences and discover needs Connected with customers to provide assistance and collect feedback to optimize operationsAccomplishmentso Promoted to Department Supervisor for Kitchen & Bath, and Plumbing after six months; promoted toDepartment Supervisor for Lumber, Building Material, and Hardware after nine monthso Presented Homer Awards to recognize staff members for hard work and show appreciation quality worko Teamed up with fellow associates to complete Urgent SKU Reports as necessary due to business needso Performed clearance reports to review on-hand inventory placing products on shelves for special sales and promotionso Achieved Sales that were 2.2% over Sales Plan, Comp 2.1%, 3 Yr Comp 30.0% (FY 2022)o Developed process to verify and find all sale items so they could be sold before they would “penny out” and would be unable to be sold to publico Earned Homer Award (10x) for providing Excellent Customer Service

Served as a key contact to effectively preparing painting estimates that had a value of over $250K using software to produce commercial and residential quotes. Fielded customer calls and visited jobs sites to check on work being performed.

Canvassed and acquired new business accounts with a focus on increasing revenues for permission-based text marketing platform helped to promote special events Designed programs for establishments to retain customers as well as have them return more frequently Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions Defined price schedules and discount rates Increased market coverage to create new revenue streamsAccomplishmento Increased sales revenue by 15% - 20% for local businesses owners

Supervised maintenance repair operations (MRO) of 150 affiliate sites (State Owned & Leased) within South Jersey territory with annual sales revenue of $2.6M dollars. Directed all aspects of business operations and business development including bid proposals, on-site measurements, generating new outside sales business, and organizing business-to-business interfaces Conducted training classes to teach procedures to staff Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics Increased annual sales revenue every year by adding on additional services such as floor care, carpet extractions, landscaping, window cleaning, and power washing Utilized Salesforce CRM to manage all sales activities and pipeline Ensured company's janitorial cleaning contracts adhered to policy and procedures set in contracts Provided training tips using the latest technology and chemicals to ensure best cleaning practices Submitted daily janitorial on-site inspection reports to keep track of overall job performance and deficienciesAccomplishmentso Negotiated and restructured three existing cleaning contracts with net worth of over $450k in annual sales revenueo Increased annual sales revenue from $1M in 2011 to $2.6M in 2014 by adding on additional services such as floor care, carpet extractions, landscaping, window cleaning, and power washingo Reduced waste by creating daily inspection forms to document any discrepancies and/or issueso Developed and instituted Boot Camps to train Janitorial Staff of new equipment, products, and chemicals to make their jobs easier