Siena Analytics helps retailers, distributors, and parcel post companies quickly identify, diagnose, and resolve issues with their high-volume logistics operations whether sorting, scanning, or dimensioning equipment. Siena Insights software suite meets the demanding security standards of F500 companies and processes millions of packages per day. By incorporating Deep Learning, we automate manual workflows to increase efficiency and accuracy. With all relevant images and data accessed from one application, maintenance, operations, and engineering all work more efficiently. Application Sales Engineer (1/2021-Present)- Create and manage Siena client demonstration environment- Introduce customers to Siena’s latest products, helping them with software selection and providing them with optimal solutions - Triage customers questions, with existing customers and assist in recommendations of new product releases and upgrades- Develop and deploy new product offerings and upgradesData Scientist (5/2014 – Present)- Work with customers to improve visibility within their automated sorting equipment.- Develop, test and deploy applications working closely with Customers and Development team- Design and create self-service dashboards and tools utilizing Splunk and Splunk Enterprise (Facility Insights)- Analyze data and create meaningful reports for internal users and external customers- Develop monitoring tools that detect issues or abnormalities in software or hardware and send alerts real-time to internal users and external customers- Provide Tier II and Tier III application support- Responsible for problem solving and direct communication to customers and engineering teams.Certifications: Splunk Searching and Reporting, Splunk Administration, Creating Splunk Knowledge Objects, Splunk Developing Apps, Splunk Architecting and Deploying, Splunk Advanced Searching

• Analyzed data through Qualtrics statistical software for surveys sent out to targeted customers.• Created presentations from the data collected from surveys.• Presented information to product managers and executive officers.• Additional sales and marketing projects as needed.