Richard Serpell

Richard Serpell Email and Phone Number

IT Project Advocate | Expert-Network Advisor | ERP | Project Manager - Smart Start Consulting's primary engagement mode is short term assignments, remotely or on-site, targeting the initial project set up. @ Umbrella Club
Richard Serpell's Location
Melbourne, Victoria, Australia, Australia
Richard Serpell's Contact Details

Richard Serpell work email

Richard Serpell personal email

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About Richard Serpell

๐Ÿš€Are you on a digital transformation journey?๐Ÿš€If so, where are you on your ERP/business management software implementation/other significant business change initiative journey?๐Ÿš€ Are you a growing business that is starting to think about a more structured approach to the management of your systems and processes? Are you thinking that you might not have all of the required expertise in house?๐Ÿš€ Have you begun planning how to bring your organisation up to the next level? Are you tossing up lots of ideas and are looking for direction?๐Ÿš€ Have you been talking to software vendors or exploring the myriad of solutions available? Are you finding the process exhausting and are not sure how best to spend your time?๐Ÿš€ Have you selected a software solution and are now looking for the best way to implement it? Are you thinking that there are some non-system related activities that need to be completed before the implementation can begin?๐Ÿš€ Is your implementation going very well but you are thinking it will be good to protect it against any unforeseen challenges? Are you being realistic and understand that not everything always goes according to plan?๐Ÿš€ Have you begun your implementation and are realising that some important aspects have not been addressed? Are you concerned about the amount of time and cost the implementation is beginning to incur?๐Ÿš€ Has your initiative taken a turn for the worse? Are you thinking it might be time to ask for help?No matter what stage you are up to with your change initiative, whether it be very early on in the piece, right in the middle, or near the end, it is always a good time to seek input and guidance from an experienced and knowledgeable advisor.This need not require a lengthy engagement but can pay dividends in terms of protecting the safe and enduring delivery of your transformation.The very best time to seek input is before your initiative begins, however it is also never too late if you are beyond that point.If you are interested in understanding how independent guidance and advice can assist you, please contact me today. Letโ€™s start the conversation!โœ‰ Email:richard.serpell@ssitc.com.auโ˜Ž Book a call:https://calendly.com/richard-serpell/30min๐Ÿ’ป Website:Https://www.ssitc.com.au

Richard Serpell's Current Company Details
Umbrella Club

Umbrella Club

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IT Project Advocate | Expert-Network Advisor | ERP | Project Manager - Smart Start Consulting's primary engagement mode is short term assignments, remotely or on-site, targeting the initial project set up.
Richard Serpell Work Experience Details
  • Umbrella Club
    Project Manager
    Umbrella Club May 2024 - Present
    Melbourne, Victoria, Au
    Currently managing a major ERP project at Environment Protection Authority Victoria.Recently completed an infrastructure cyber security project with Environment Protection Authority Victoria.
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  • Smart Start Consulting - It Project Advocate | Expert-Network Advisor | Erp | Project Manager
    Principal
    Smart Start Consulting - It Project Advocate | Expert-Network Advisor | Erp | Project Manager Oct 2023 - Present
    Melbourne, Au
    Smart Start Consulting gets your IT project started in the right direction and on the path to success. We help you avoid the pitfalls that many encounter like slow progress, misaligned solutions and high costs. We work with business owners to protect your interests. We are your IT Project Advocate.
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  • Middy'S Electrical
    Erp Project Manager
    Middy'S Electrical Jun 2022 - Sep 2023
    Mount Waverley, Victoria, Au
    Project Manager for the rollout of the Pronto ERP solution across 103 nation-wide branches spanning Sales, Quotations, Point of Sale, Procurement and Vendor Management. Oversight of development and support of Cognos business intelligence reports. Implementation of the Pronto CRM for the Omega business.
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  • Toyota Motor Corporation Australia
    It Security Project Manager
    Toyota Motor Corporation Australia Nov 2020 - Jun 2022
    Port Melbourne, Victoria, Au
    Managed IT Security projects across Vulnerability Management and End Point Protection which significantly improved the organisation's cyber security posture.
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  • Toyota Motor Corporation Australia
    Sap Project Manager
    Toyota Motor Corporation Australia Jun 2020 - Nov 2020
    Port Melbourne, Victoria, Au
    Cloud migration project - Migrating Toyota's analytics function from HANA Enterprise Cloud (HEC) to HANA Cloud Platform (HCP) to reduce operating costs, provide capability and capacity for growth and to maintain software currency.
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  • National Australia Bank
    Senior Project Manager
    National Australia Bank Sep 2019 - May 2020
    Melbourne, Victoria, Au
    Cloud migration project - Managed the NAB component of the Reserve Bank of New Zealand (RBNZ) Banking Standard 11 SAP Project within NAB owned Bank of New Zealand (BNZ) โ€“ an Agile run project delivering a mandated stand-alone SAP solution for BNZ. Managing technical teams to deliver the Azure cloud core solution design, interface requirements, Fiori (portal) solution and the Business Warehouse reports solution.
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  • National Australia Bank
    Senior Project Manager
    National Australia Bank May 2016 - Aug 2019
    Melbourne, Victoria, Au
    ecommerce and digital project - Managed the Agile delivery of the NAB Transact Replacement project including solution functionality such as chargeback reporting, merchant organisation hierarchy tool and pricing as well as the customer pilot to prove out functionality and support processes ahead of commercialisation of the Mastercard Payment Gateway Service ecommerce payment processing platform.Also managed during this period was the delivery of the NAB Labs spawned HICAPS Go on-boarding project providing a customer driven on-boarding facility for the HICAPS Go medical practitioner appointments, billing and rebate mobile phone app.
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  • National Australia Bank
    Senior Project Manager
    National Australia Bank Jan 2012 - Apr 2016
    Melbourne, Victoria, Au
    Infrastructure program management - Managed a program of infrastructure projects within the Capacity, Refresh and Risk (CRR) function of Enterprise Projects & Change.The role entailed managing 13 projects with a combined value of $12m. The team comprised 7 project managers and 2 senior project analysts.The programme sat within the Hosted Infrastructure Services space and covers projects across hosting, storage, network (domestic and international), virtual contact centre and batch management.CRR mitigates risks, provides capacity for growth and extends the life of systems to provide reliability and stability for platforms used by our customers and staff.
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  • National Australia Bank
    Project Manager
    National Australia Bank Jul 2010 - Dec 2011
    Melbourne, Victoria, Au
    Network migration project - Managed a program to migrate network modules from the legacy core to the new MPLS core. Managed a project team who conducted impact analysis, stakeholder engagement, change planning, implementation plan preparation, change implementation and post implementation review.This was a major programme within NAB and built capability for future growth and expansion of the network capacity and capability.I utilised my project management skills as well as my knowledge of the application development and testing arena.
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  • National Australia Bank
    Project Manager
    National Australia Bank Apr 2003 - Jun 2010
    Melbourne, Victoria, Au
    Application projects - Managed SAP, HFM and other projects for the Business Banking, Finance and HR departments. Projects relating to the NAB mainframe were also implemented during this time.- The SAP projects related to NAB's ISI programme and provided change requests and defect remediation for the UK businesses. These related to the pensions scheme.- Hyperion Financial Management (HFM) implemented to prepare NABโ€™s Annual Report.- Finance report and data mart based projects including the development of Business Objects reports for CEO consumption and market intelligence databases and reporting capability for general business consumption.- The Business Banking project covered the preparation of a business case to build a market intelligence database to facilitate information sharing amongst business bankers.- The mainframe projects covered an upgrade to the COBOL software in NAB as well as an upgrade to the DB2 solution.
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  • Deloitte Consulting
    Project Manager
    Deloitte Consulting Apr 2002 - Mar 2003
    Worldwide, Oo
    Managed Telstra's outsourced implementation of the SAP based eProcurement system.Also managed a portfolio of 20 finance applications for Telstra.
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  • Deloitte Consulting
    Senior Consultant - Sap Pp/Mm
    Deloitte Consulting May 1999 - Mar 2002
    Worldwide, Oo
    Was a member of the PP team implementing SAP for Bridgestone in Adelaide.Prepared the Request for Detailed Information to vendors for MM for the PaperlinX ERP implementation in Melbourne.Was a member of the team which built the APO forecasting model for demonstrations to customers.Project Managed the TeBuy (SAP eProcurement) upgrade for Telstra in Melbourne.Was Application Manager for 20 finance related applications for Telstra in Melbourne.
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  • Pwc
    Senior Consultant - Sap Pp/Mm
    Pwc Mar 1996 - Apr 1999
    Gb
    Led the Procurement and Manufacturing team on the Gillette SAP implementation. The team implemented the Production Planning and Materials Management modules.Team member in the Production Planning team on the Ericsson SAP implementation.
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Richard Serpell Skills

It Project Management Change Management Mpls Network Implementations Project Management Governance Outsourcing Data Migration Sap Management Program Management Procurement Erp Sap R/3 Testing Project Delivery Stakeholder Management Project Portfolio Management Business Process Improvement Sdlc Pmo Enterprise Resource Planning

Richard Serpell Education Details

  • University Of Melbourne
    University Of Melbourne
    Mechanical Engineering
  • Scaled Agile Inc
    Scaled Agile Inc
    Safe
  • University Of New England (Au)
    University Of New England (Au)
    Project Management (Aipm)

Frequently Asked Questions about Richard Serpell

What company does Richard Serpell work for?

Richard Serpell works for Umbrella Club

What is Richard Serpell's role at the current company?

Richard Serpell's current role is IT Project Advocate | Expert-Network Advisor | ERP | Project Manager - Smart Start Consulting's primary engagement mode is short term assignments, remotely or on-site, targeting the initial project set up..

What is Richard Serpell's email address?

Richard Serpell's email address is ri****@****.com.au

What schools did Richard Serpell attend?

Richard Serpell attended University Of Melbourne, Scaled Agile Inc, University Of New England (Au).

What skills is Richard Serpell known for?

Richard Serpell has skills like It Project Management, Change Management, Mpls Network Implementations, Project Management, Governance, Outsourcing, Data Migration, Sap, Management, Program Management, Procurement, Erp.

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