Richard Sharp Email & Phone Number

Houston, TX, US

Houston, Texas, US

In my role as Operations Manager of the Houston Hotshot Operations Group, my responsibilities include providing support to our Customer Service and Dispatch teams, while also building and strengthening relationships with new and existing clients.

Houston, 77032, US

As an Operations Specialist with Big Tex, I helped the team succeed in a variety of ways, including:- Customer Service (Both internal and external)- Order Processing- Driver Dispatch- Driver Support- Billing Support- Process Documentation- Warehouse Support- Forklift Operations- After-Hours and Weekend On-Call Support- Driving marketing and customer.

Magnolia, Texas, US

Murphy Global Logistics has a 20+years history of delivering freight and serving on time and on budget in hard to reach areas of the world.Key successes prior to team layoff event included:- Reinvigorating sales and marketing efforts, including trade shows, networking events, and ownership of brand promotion on social media.- Onboarding of new client.

In this role, I helped existing and new clients make informed office technology decisions that improved their operational efficiency and profitability. Key successes included:- Onboarded new multi-machine client in first month.- Exceeded gross profitability targets by nearly double.- Tactfully worked with severely delinquent customer, resulting in them.

After receiving notice my group would be impacted by a planned reduction in force, I proactively worked to ensure the successful wind down and smooth transition of affected team members, equipment and processes. While it is a circumstance no manager wants to go through, ultimately it was a good learning experience and opened the door to explore other.

Houston, US

Responsibilities Included:- Stewardship of Quality Assurance, Coordination, Print/Mail Fulfillment, Document Execution, File Room and Mail Room teams.- Direct oversight of up to 90 associates spanning six teams and multiple shifts.- Hiring and managing full- and part-time permanent and contract associates.- Serving as Technology and Operations liaison for.

Houston, US

Responsibilities included managing the personnel and processes of the following:Coordination Team:- Implemented Coordination Team and mailing management process as part of a large Loss Mitigation project.- Worked with tech teams to design project workflow management and reporting solutions.- Quickly increased reporting visibility resulting in faster.

Houston, US

- Lead Shipping/Receiving Team of 3-5 people.- Protected document chain of custody by managing storage, handling and release procedures.- Maintained accurate document tracking records.- Created Shipping and Receiving training references.

Houston, US

- Performed daily collateral file shipments.- Maintained records of files shipped and received.- Scheduled pickups with storage companies and shipping services.- Fulfilled customer service requests.

Houston, US

- Received and reviewed mortgage closing document packages.- Communicated with lenders and/or customers as needed to resolve document issues.- Prepared and shipped closing packages to customers.

Plano, TX, US

Provided exceptional customer service to business and private aircraft owners/operators:- Managed safe ground handling, fueling and storage of a wide variety of piston and turbine aircraft in a dynamic airport environment.- Provided concierge services (ex. arranged standard or custom catering, hotels, limos, car rentals, etc.)- Secured ramp, office and.

Jefferson, LA, US

- Identified and developed a pipeline of leads through a mix of referrals, cold calls, mailer and door-knock campaigns.- Provided both in-home and on-premises appointment services.- Helped individuals and families talk through the sensitive topic of desired funeral and cemetery services prior to need. - Created custom funeral and cemetery service packages.

Bentonville, Arkansas, US

- Supported overnight shift operations.- Provided friendly customer assistance.- Safely unloaded multiple freight trucks and sorted products by department on a nightly basis.- Stocked and maintained clean presentation of inventory in assigned department(s).- Executed on strategies to reduce retail shrinkage through careful product handling and loss.