Richard Sibly Email & Phone Number

Harahan, Louisiana, United States

St Helena, CA

• Sorting and processing fruit during harvest
• Performing punch-downs and pump-overs
• Inoculating and adding chemicals to fermentations
• Cleaning tanks, barrels, and equipment
• Pulling barrel samples to analyze wine using such equipment as an OenoFoss
• Straining and pressing off wine into tank

• Interacted with companies such as CDW, Dell, and Adobe for license positioning and software/hardware purchasing
• Negotiated contract renewals
• Worked within a service desk/ticketing system environment
• Utilized 3rd party Mobile Device Management tools to manage access to corporate email, PINs, passcodes, applications, and security
• Provided technical support to on-site and off-site employees
• Installed software and computer updates

• Managed and tasked 3rd party IT company (BDNet Corp)
• Purchased all necessary computer equipment and software
• Managed wireless phone accounts
• Provided in-office computer and mobile phone troubleshooting

• Forecasted and tracked budgets to ensure no cost overrun
• Conducted internal team meetings, so that everyone that was part of a project understood the scope and their roles/responsibilities during the lifespan of a project
• Project Highlights: o 2-hour CD-ROM-based training course for the Army o 3-hour web-based training course for the Alcohol and Tobacco Tax and Trade Bureau (TTB) o 3-hour web-based training course for US Customs and.
• Acted as Instructional Designer on most projects managed

• Developed content and courseware for web-based, computer-based, and instructor-led training
• Drafted Design Guides that included the instructional approach to projects
• Performed Quality Assurance checks on various projects
• Recorded and edited audio and video on various projects

Sterling, Virginia, United States

• Interacted on a daily basis with customers – providing them product information to help them make informed decisions on what best suited their needs
• Designed in-store displays
• Performed inventory tracking

Eagles Mere, Pennsylvania, United States

• Provided lessons to members (men, women, and children)
• Managed bag room staff
• Developed weekly schedules for shop and bag room staff
• Coordinated tournaments and corporate outings
• Placed orders for clubs and merchandise as needed
• Interacted with members and their guests on a daily basis – face to face and over the phone

Needham, Massachusetts, United States

• Interacted on a daily basis with customers – providing them product information to help them make informed decisions on what best suited their needs
• Designed in-store displays
• Performed club fitting procedures
• Placed orders for clubs and merchandise as needed

Westport, Connecticut, United States

• Managed bag room staff
• Coordinated tournaments and corporate outings
• Placed orders for clubs and merchandise as needed
• Designed in-shop displays
• Interacted with members and their guests on a daily basis – face to face and over the phone

Master Of Science (M.S.), Instructional Technology

Bachelor Of Science (B.S.), Recreation And Park Management With Professional Golf Management Option