Business Services Manager - Cross River Rail
CurrentProject, Operations and Facility ManagementFinance and Commercial ManagementProject Plans and Document ComplianceClient Engagement
Oct 2022 - Present
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Richard Smith Email & Phone Number
Business Services Manager - Cross River Rail
at
UGL
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Services Manager - Cross River Rail
Location
Brisbane, Queensland, Australia
Company size
Who is Richard Smith? Overview
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Quick answer
Richard Smith is listed as Business Services Manager - Cross River Rail at UGL, a with 4995 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Richard Smith.
Richard Smith previously worked as Incident Response Manager at Brisbane Motorway Services Lend Lease/Ventia Jv and Operations Manager at Ventia Pty Ltd. Richard Smith holds Diploma Of Leadership And Management Bsb51918 from National Institute Of Excellence Pty Ltd - Niex.
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Email format at UGL
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UGL
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Profile bio
About Richard Smith
My performance and ethics are driven through my continual improvement methodology.I have a passion for training and improvement of staff capabilities to deliver safe and efficient operational methods. My current role involves project start up, leading to Maintenance and Facility Management Services of a new part of key Brisbane Transport Infrastructure currently under D&C.My Previous role involved leading a competent and highly motivated team of Incident Response personnel which delivered services to key parts of the Brisbane road network.I am focused on delivering a performance edge with training and knowledge building to ensure the staff have the resources, the drive to excel and that we as a team deliver on key individual, team, business and client goals.
Current workplace
Richard Smith's current company
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Ugl
5 roles
Richard Smith work experience
A career timeline built from the work history available for this profile.
Incident Response Manager
Brisbane Motorway Services Lend Lease/Ventia Jv
Management of the Incident Response Team for Service delivery on the Gateway and Logan MotorwaysProcedure and Process ManagementEquipment and Fleet ManagementS.H.E.Q. complianceCollaborative Client and Stakeholder engagementInnovations and Best Practice development
Jul 2018 - Nov 2022
Operations Manager
Managing the delivery of the Operations services under the Operations & Maintenance Agreement. Leading contractual compliance regarding Traffic and Incident Management, Safety Health Environment and Quality.Working collaboratively with our Client, internal/external stakeholders, including the Queensland Emergency Services to ensure a free flowing and effective network so that our customer expectations are exceeded through our service delivery methodologies.Asset Life Cycle ManagementInternal and External Audit ReportingFire and Life Safety System ManagementTraffic, Incident and Emergency ManagementSafety, Health, Environment & Quality Implementation/Compliance Stakeholder Engagement
Mar 2014 - Jun 2018
Tunnel Control Room Operator
Traffic, Incident & Emergency Management.Plant Management (M&E) including but not limited to:Ventilation, Drainage, ITS, Power (LV & HV), Fire Gui, Radio Rebroadcast/Public Address systems.CCTV monitoring and recording.Asset Management.Internal and external stakeholder engagement with Maintenance Teams, Contractors, Emergency Services, Working collaboratively with Brisbane Traffic Management Center, Road network operation centres and clients.Accurate and Timely Incident reporting and reviews.Building Security and Access Control.
Apr 2012 - Mar 2014
Surveillance Operator
Tabcorp Gaming Solutions
Building and Access Control - Honeywell systemAsset Security Fire System Monitoring/Response/Coordination Security activity related monitoring and accurate reportingWorking collaboratively with Emergency Services related to Incident and Emergency ManagementCCTV monitoring and recording including incident and investigation reviewsCasino Crime, Casino Control and Liquor Act compliance
May 2004 - Mar 2012
Team & coworkers
Colleagues at UGL
Other employees you can reach at ugllimited.com. View company contacts for 4995 employees →
BB
Brad Bigham
Colleague at UglSale, Victoria, Australia
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JS
Jonathan Savage
Colleague at UglGreater Perth Area, Australia
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JM
Jacob Miles
Colleague at UglChermside West, Queensland, Australia
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RP
Richard Paul Santiago
Colleague at UglCarlingford, New South Wales, Australia
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RB
Ruben Borges
Colleague at UglGreater Perth Area, Australia
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GH
Gregory Hodgkiss
Colleague at UglNewton, South Australia, Australia
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TP
Tim Pallot
Colleague at UglTownsville, Queensland, Australia
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伍
伍贤聪
Colleague at UglGreater Melbourne Area, Australia
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TW
Timothy Wiese
Colleague at UglMackay, Queensland, Australia
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TW
Theresa Whalan
Colleague at UglGreater Newcastle Area, Australia
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Brad Bigham
Colleague at UglSale, Victoria, Australia
View →
JS
Jonathan Savage
Colleague at UglGreater Perth Area, Australia
View →
JM
Jacob Miles
Colleague at UglChermside West, Queensland, Australia
View →
RP
Richard Paul Santiago
Colleague at UglCarlingford, New South Wales, Australia
View →
RB
Ruben Borges
Colleague at UglGreater Perth Area, Australia
View →
GH
Gregory Hodgkiss
Colleague at UglNewton, South Australia, Australia
View →
TP
Tim Pallot
Colleague at UglTownsville, Queensland, Australia
View →
伍
伍贤聪
Colleague at UglGreater Melbourne Area, Australia
View →
TW
Timothy Wiese
Colleague at UglMackay, Queensland, Australia
View →
TW
Theresa Whalan
Colleague at UglGreater Newcastle Area, Australia
View →
2 education records
Richard Smith education
Diploma Of Leadership And Management Bsb51918
Diploma Of Project Management Bsb51415
FAQ
Frequently asked questions about Richard Smith
Quick answers generated from the profile data available on this page.
What company does Richard Smith work for?
Richard Smith works for UGL.
What is Richard Smith's role at UGL?
Richard Smith is listed as Business Services Manager - Cross River Rail at UGL.
Where is Richard Smith based?
Richard Smith is based in Brisbane, Queensland, Australia while working with UGL.
What companies has Richard Smith worked for?
Richard Smith has worked for Ugl, Brisbane Motorway Services Lend Lease/Ventia Jv, Ventia Pty Ltd, Cpb Contractors, and Tabcorp Gaming Solutions.
Who are Richard Smith's colleagues at UGL?
Richard Smith's colleagues at UGL include Brad Bigham, Jonathan Savage, Jacob Miles, Richard Paul Santiago, and Ruben Borges.
How can I contact Richard Smith?
You can use AeroLeads to view verified contact signals for Richard Smith at UGL, including work email, phone, and LinkedIn data when available.
What schools did Richard Smith attend?
Richard Smith holds Diploma Of Leadership And Management Bsb51918 from National Institute Of Excellence Pty Ltd - Niex.
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