Richard L. SnoverSales Support • Project Management • Quality/Test Engineer15+ years extensive technical and quality experience in Disk Drives, Tape Drives, Optical Drives, Internet Appliances, Embedded Processors, Communications and Audio. Sales Support expert with proven success of growing customer base domestically and internationally. • Technically Proficient Systems Architect with Engineering and Marketing• Expert knowledge of disk/tape/optical drive technology, SCSI/IDE/FIBRE channels, tribology, quality controls, motor/actuator design, custom ASIC, microprocessor chips,laser properties and device drivers• Quality control and quality assurance expert (6 sigma)• Audit of manufacturing plants world wide • Problem-solving and troubleshooting• Diverse Sales expert with knowledge of European, Brazilian, and Asian Markets• Customer/Partner Relationship Management• Successful project manager with strong communication and organizational skills• Customer negotiationsSpecialties: quality, test, project, sales, engineer, application, storage, sales support, six sigma, IT, customer, application engineer, test engineer, quality engineer, project manager