Richard Spiler Email & Phone Number

Vauxhall

Responsible for sourcing and booking business travel for SMEs, Corporate Traveller is a travel management solution for businesses that require a high touch, personalised service that is guaranteed to save them time and money.As an Account Manager and Team Manager with Corporate Traveller, my role is to provide savings, exclusive to the Flight Centre Group through our global buying power and pass these on to our clients. These are delivered along with quick professional and friendly service, where I and my team provide travel solutions, and solve those more difficult travel issues, saving you time and effort.I strive to provide a high touch & personal service and I will be dedicated to all your travel needs. We even have a 24 assistance line based in Australia for those times when I am out of the office.We are unique in that we are a Non-contractual agency and don’t tie our clients in to yearly subscriptions as we are so confident in the consistency of our service levelsAs a Times Top 100 employer, we're also an excellent company to work for, with a great office environment and social culture.Our team in Vauxhall have either collectively or individually had award winners at our Global Ball for the past 6 years, recognising the high levels of service and savings provided to our clients, an achievement of which we're very proud.If you would like to find out more about how I can assist you with your international and domestic business travel, please feel free to get in touch!

Woking, England, United Kingdom

Advised and delivered travel solutions for a wide variety of SME clients in a £1.8 million travel portfolio.Built and managed effective interpersonal relationships, acting as the clients' trusted advisor working collaboratively to deliver their travel objectives in line with our organisational goals.Attended industry events to promote Corporate Traveller. generating interest in the brand to build a pipeline of sales prospects.

London, England, United Kingdom

Responsible for land sales for South and Central America and to a lesser degree the Caribbean and the United States for Infinity Holidays in the Flight Centre wholesale department.Created mini destinational training programmes, presentations and daily news promotional items for both in house sales and marketing and for over 300 customer facing leisure staff.Ensured that targets were met and exceeded at every possible opportunity with a focus on quality of service and in depth product knowledge.

Surrey, England, United Kingdom

Manager and Consultant within a six person travel team with a focus on delivering exceptional customer satisfaction.Responsible for developing a profit making team, back office administration, destinational and systems training,Liaised with Area Leader aimed at formulating strategies to hit personal, team and area targets.Turned a loss making arm of FCUK in the call centre into a profitable business, setting a four year PB and maintaining 100% staff retention embedding a high performance culture into our location.

Liverpool, England, United Kingdom

Responsible for classified advertising, recruitment, interviewing, and appointment of telesales operatives.Designed and implemented sales training courses, sales scripts and strategies according to new product launches or campaigns.Analysed sales figures and trends, evaluating data and producing weekly and monthly forecasts, budgets and reports for the board of directors.