Full responsibility for the entire group IT infrastructure and software for a £54m farming and foodproduction company. Collaborating with senior leadership and wider stakeholders to driveefficiencies by delivering IT solutions to optimise processes across all areas of the business.• Installed new ERP solution, bringing together many single and legacy systems into oneapplication. Fully project managed and installed on time and to budget. Introduction ofmobile technologies for increased productivity and improved processes.• Savings of £100k from implementation of new ERP solution in the first 12 months.• New Server and DR facility, replacing all hardware and switches with VMware vSANtechnology to provide increased stability and operational performance.• Design of bespoke internal portals, linking to ERP, for control of financial approvalprocesses.• Responsible for all aspects of IT system and security including firewalls, network, endpoints,GDPR policies.• Control of IT budgets and spending• Management of IT and Payroll teams

Provide technical support and consultancy services to a range of customers, across multipleindustries, using ERP and CRM solutions.• Troubleshoot, diagnose and resolve issues found with ERP and CRM solutions againstagreed SLAs.• Visit customer sites to establish required changes to software. Document and produceChange Request documentation for development and testing.• UK champion for group CRM system

Manage the group IT infrastructure and software spanning multiple sites for a hospitality companycomprising of ApartHotels and Bar/Restaurants.• Management of servers and infrastructure to allow for 24/7 operation in a fast-pacedbusiness environment.• Management of systems and interfaces to payment solutions, media services and externalbooking systems.• Project manage IT technologies and equipment in new site openings.

Provide IT operational support to the business, across multiple sites for a farming and foodproduction company. Test and implement software changes for increased efficiencies.• Assist with implementations of new systems, including ERP solution. Testing of systemprocesses, modifications and training end users in its operation.• Provide IT support to users across all levels of the business.• Monitoring and maintaining of server environments.

Managing stock and operational transaction data for a leading fruit processor. Providing IT supportwith projects and holiday cover.• Ensure system stock levels are accurate against physical count and that transactional datais correct and accurate.• Assist IT Technician with user issues and major project changes. Provide holiday cover tocover this role.• Assist with team of admin staff to resolve day to day issues.