Senior Technical Services Engineer
CurrentSenior Technical Services Engineer specialising in carrier Ethernet, optical transmission, Timing services and network management
Jan 2018 - Present
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Richard Stapleton Email & Phone Number
Senior Technical Services Engineer at Adtran
at
Adtran
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Current company
Role
Senior Technical Services Engineer at Adtran
Location
Washington, England, United Kingdom
Company size
Who is Richard Stapleton? Overview
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Quick answer
Richard Stapleton is listed as Senior Technical Services Engineer at Adtran at Adtran, a company with 1655 employees, based in Washington, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Richard Stapleton.
Richard Stapleton previously worked as Senior Technical Services Engineer at Adtran and Product Manager at Adva Optical Networking. Richard Stapleton holds Btec Level Apprenticeship In It Software Web & Telecoms Proffionals, It from Defence School Of Communication And Information (Dscis) Cosford.
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Adtran
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Profile bio
About Richard Stapleton
I am enthusiastic, dedicated and highly motivated IT professional with excellent communication and interpersonal skills. With over 15 years experience within the IT industry and nearly 4 years managerial experience, I have acquired a broad knowledge of Network Engineering, Infrastructure, Server and Virtualisation Technologies and exceptional hands-on technical ability. I have a strong knowledge base of Carrier Ethernet and Timing and synchronisation, providing installation, training system design within these technologies.
Listed skills include Security Clearance, Military Operations, Joint Military Operations, Microsoft Servers, and 23 others.
Current workplace
Richard Stapleton's current company
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Adtran
8 roles
Richard Stapleton work experience
A career timeline built from the work history available for this profile.
Product Manager
Jun 2017 - Dec 2017
Ict Specialist
- A DV cleared Information Communication Technician with the Royal Air Force with over 6 years’ experience. As an ICT specialist, my role is to provide bespoke network solutions, delivering them to any location.
- Microsoft Windows Server 2003/2008/2012.
- vSphere installation and maintenance.
- Active Directory, DNS, WDS, WSUS & DHCP.
- Rebuilt, upgraded and configured systems. Including Switch / Router / Firewall Configuration. Port Security, VLANs, VoIP, Routing (RIP, OSPF, EIGRP & BGP) and ACLs
- Netcool and System Centre Operations Manager (SCOM).
Jun 2011 - Mar 2017
System Security Administrator
-Managed, led and supported Windows XP, 7, Server 2003/2008, VMware and Active Directory domain network in multi-locations.-Configured, installed and maintained hardware/software equipment including routers, switches, and network appliances 300 workstations at 12 locations.-Administration, configuration, patch management & security updates for Windows.
Jun 2014 - Nov 2014
Metropolitan Area Network Manager.
-Proactively monitored customer trouble tickets for over 1300 clients and thousands of customers and ensured that all tickets and phone calls are handled within appropriate service level agreement time frames.-Maintained performance, security and availability of 99.999% of over 80 high availability servers (windows server 2003 and server 2008 within a high.
Mar 2013 - Aug 2013
Account Manager
Hilary'S Blinds
-Led and developed a team of 8 supervisors and 90 sales advisors to maintain and build customer base through excellent service delivery in all area functions.-Proficiently and professionally responded to customer complaints and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures.
Mar 2010 - Jun 2011
Technical Support Advisor
The Tech Guys
-Providing technical assistance and product advise for customers in a call centre environment.-Providing first and second line support for fault rectification in hardware and software via the telephone, mostly supporting Windows operating systems and providing support for a large number of different applications and software.
Nov 2008 - Jan 2010
Shift Running Manager
Mcdonald'S
-Supervised, motivated, evaluated, and coached employees and facilitated effective training programs.Provide shift management, time management for organising employees breaks and managing busy periods effectively.-Planed, identified, communicated and delegated key responsibilities and practices to the store management team to ensure smooth flow of.
Mar 2006 - Nov 2008
Team & coworkers
Colleagues at Adtran
Other employees you can reach at adtran.com. View company contacts for 1655 employees →
TV
Tziki Vengrovsky
Colleague at Adtran
Israel, Israel
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RC
Rodney Carver
Colleague at Adtran
United States, United States
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HS
Heather Stanton
Colleague at Adtran
Huntsville, Alabama, United States, United States
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TM
Tim Mccarley
Colleague at Adtran
Harvest, Alabama, United States, United States
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TK
Tiffany Kerney
Colleague at Adtran
San Antonio, Texas Metropolitan Area, United States
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LM
Leon Mosteller
Colleague at Adtran
United States, United States
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LG
Loren Gilbreath
Colleague at Adtran
Huntsville, Alabama, United States, United States
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PW
Peter Wienholtz
Colleague at Adtran
Greifswald, Mecklenburg-West Pomerania, Germany, Germany
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CM
Cherbal Mohamed
Colleague at Adtran
Algeria, Algeria
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HA
Hannah Aliyu
Colleague at Adtran
Hartlepool, England, United Kingdom, United Kingdom
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Tziki Vengrovsky
Colleague at Adtran
Israel, Israel
View →
RC
Rodney Carver
Colleague at Adtran
United States, United States
View →
HS
Heather Stanton
Colleague at Adtran
Huntsville, Alabama, United States, United States
View →
TM
Tim Mccarley
Colleague at Adtran
Harvest, Alabama, United States, United States
View →
TK
Tiffany Kerney
Colleague at Adtran
San Antonio, Texas Metropolitan Area, United States
View →
LM
Leon Mosteller
Colleague at Adtran
United States, United States
View →
LG
Loren Gilbreath
Colleague at Adtran
Huntsville, Alabama, United States, United States
View →
PW
Peter Wienholtz
Colleague at Adtran
Greifswald, Mecklenburg-West Pomerania, Germany, Germany
View →
CM
Cherbal Mohamed
Colleague at Adtran
Algeria, Algeria
View →
HA
Hannah Aliyu
Colleague at Adtran
Hartlepool, England, United Kingdom, United Kingdom
View →
2 education records
Richard Stapleton education
Btec Level Apprenticeship In It Software Web & Telecoms Proffionals, It
Defence School Of Communication And Information (Dscis) Cosford
Btec Level 3 National Diploma For It Practitioners, Distinction
Castle College Nottingham
FAQ
Frequently asked questions about Richard Stapleton
Quick answers generated from the profile data available on this page.
What company does Richard Stapleton work for?
Richard Stapleton works for Adtran.
What is Richard Stapleton's role at Adtran?
Richard Stapleton is listed as Senior Technical Services Engineer at Adtran at Adtran.
Where is Richard Stapleton based?
Richard Stapleton is based in Washington, England, United Kingdom while working with Adtran.
What companies has Richard Stapleton worked for?
Richard Stapleton has worked for Adtran, Adva Optical Networking, Royal Air Force (Raf), Hilary'S Blinds, and The Tech Guys.
Who are Richard Stapleton's colleagues at Adtran?
Richard Stapleton's colleagues at Adtran include Tziki Vengrovsky, Rodney Carver, Heather Stanton, Tim Mccarley, and Tiffany Kerney.
How can I contact Richard Stapleton?
You can use AeroLeads to view verified contact signals for Richard Stapleton at Adtran, including work email, phone, and LinkedIn data when available.
What schools did Richard Stapleton attend?
Richard Stapleton holds Btec Level Apprenticeship In It Software Web & Telecoms Proffionals, It from Defence School Of Communication And Information (Dscis) Cosford.
What skills is Richard Stapleton known for?
Richard Stapleton is listed with skills including Security Clearance, Military Operations, Joint Military Operations, Microsoft Servers, Vmware Esx, Active Directory, Networking, and Cisco Certified.
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