Richard Stephens Email & Phone Number

Maidstone, Gb

CRAFTSMAN+ is a rapidly growing creative technology company based in the US. Its mission is to empower creativity using innovative technology solutions to the creative advertising space. Forming part of the executive team, reporting directly to the company President - I currently drive the product and technology strategy for Craftsman+

England, United Kingdom

• Ensuring that the product’s vision is clearly defined, maintained and communicated spanning multiple teams and stakeholders.• Overall accountability of the product(s) ROI through efficient planning, resourcing and forecasting throughout the full product lifecycle right up to end-of-life decommissioning.• Prioritisation of the product’s features / capabilities that will deliver the most value in line with the core business objectives.• Monitoring the performance of the product against agreed business KPI’s.• Strategic oversight of all external and internal stakeholder’s expectations to ensure solutions align to the overall / core business objectives and agreed strategies.• Work collaboratively with sales directors to develop and continually evolve commercial proposition in order to increase product penetration and/or market share.• Attendance at scrum ceremonies, as and when required, to provide vision and direction to the cross-functional scrum teams.• Resolve any cross-product dependencies at a programme level that cannot be resolved during the scrum of scrum process and/or escalation to the Executive Board as required.• Monitoring of both competitor products and customer requirements to provide a balanced product vision to ensure GForces remains at the forefront of technology.

Bearsted, Kent, United Kingdom

• Effective communication and training on an ongoing basis of the product(s) evolving capabilities.• Line management/leadership of a team of developers, BAs, testers and Scrum Master. • Working with the Bespoke Solutions Product Manager to prioritise the product backlog based on the stories / work that will deliver the most value in line with the core business objectives.• Assisting with the definition of product level acceptance criteria and non-functional requirements.• Liaising effectively with clients, suppliers and all internal stakeholders to provide consultation, gather requirements and manage stakeholder expectations.• Working with other product owners, project managers and scrum masters to manage dependencies across multiple software products.

Maidstone, Kent

Managing several OEM projects simultaneously, including bespoke development and integrations with third party solutions.Monitoring day-to-day activities of the project team, ensuring work is progressing as planned. Managing schedules, budgets, assets, and overall project organisation to ensure requirements and project deliverables are clearly communicated, understood and executed upon.Actively monitoring project risks and scope creep to foresee/identify potential problems and proactively identifying solutions to address them in advance. Consistently identifying needs that Clients may not recognize and ensuring approaches and solutions are linked to objectives and future needs. Consistently managing client expectations, ensuring delivery of the highest quality service, and soliciting and acting on client feedback. Communicating and documenting project status and strategic recommendations to clients, team members and senior management on a regular basis; escalating issues accordingly via the appropriate channels. Proactively identifying opportunities and delivering improvements to project management processes. Assisting in the development of the overall project management strategy and working with discipline leads and project teams to execute on plans. Financial tracking, quoting and profitability reporting.Providing technical support and training to OEMs, their networks and third parties.Supporting the sales process by understanding and developing the project scope and drafting Statement of Work.Collaboration with third party suppliers on complex solutions and integrations.

Darent Valley Hospital, Dartford, Kent

Assessment of patients within a hospital setting, managing staff and resources for a successful discharge from hospital..