Richard Torres is a seasoned and versatile leader with more than 25 years of combined experience in various leadership roles such as IT Managed Services, cyber security implementation, incident response, physical and nuclear security operations, regulatory compliance, investigations, and loss prevention. He holds degrees in Information Security/Cyber Forensics and Homeland Security from Keiser University.Currently, Richard serves as the Senior Director of Business Process Management & Automation at Converge Technology Solutions where he leads the development of new managed services, business process automation, configuration management, and helps clients achieve high efficiency in operations, business process improvement, and service delivery excellence.In his previous roles as Executive/Principal Consultant for IT & Security Managed Services, Director of Security Operations, Nuclear Cyber Security Engineer, Supervisor of Nuclear Security Systems, and Senior Nuclear Security Training Instructor, Richard provided expert leadership and guidance in business operations, data and asset protection, and security posture enhancement across the organization. Some additional key roles in Richard's professional career include:• Nuclear Cyber Security Assessment Team & Incident Response Team – Security Lead• Security Director – Nuclear Plant Emergency Response Organization• Senior Nuclear Security Training Instructor / Tactical Weapons Instructor• Nuclear Security Response Team Leader• Nuclear Cyber Security Engineer – IV• Chairman – Target Set Expert Panel• Human Performance Core Team & Steering Committee member• NRA Law Enforcement Handgun, Shotgun, & Patrol Rifle Instructor• Private Detective Agency Manager and Lead Investigator • Captain/Team Leader/Senior Drill Instructor – Maximum Security Juvenile Facility & Boot Camp• Chief Black Belt Instructor