• Capture accurate and legible documentation on all activity in OneSite Crossfire system• Consistently maintain departmental standards for quality• Provide customer service support to Camden prospects and residents by answering incoming calls/emails and processing all inquiries in a timely manner• Provide quality and courtesy to all calls and electronic communication• Consistently meet all performance standards including schedule adherence, average handling time, call quality… Show more • Capture accurate and legible documentation on all activity in OneSite Crossfire system• Consistently maintain departmental standards for quality• Provide customer service support to Camden prospects and residents by answering incoming calls/emails and processing all inquiries in a timely manner• Provide quality and courtesy to all calls and electronic communication• Consistently meet all performance standards including schedule adherence, average handling time, call quality and departmental/company • Communicate with customers and supervisors policies regarding assignments and meet expectations• Take an active role in ensuring the department goals and objectives are being met or exceeded Show less