Richard Thevenot Email and Phone Number
Richard Thevenot work email
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Richard Thevenot personal email
Spent more than a decade working in various operations leading small to large teams. Recently worked for the fastest growing Startup in Australia, disrupting the grocery industry by delivering your goods in 10 minutes or less, now relocated in New York.I love figuring out how to make things run smoother and more efficiently, in all things operation related, efficiency and accuracy are my ever priority. I pride myself on being an agile and modern leader, with a track record of managing diverse teams and driving growth and profitability (recently at MILKRUN).As a self-starter, I enjoyed working in a startup, but also any other fast-paced environments where I can leverage my expertise to help the business scale and succeed. I love taking on challenges and untangling complex situations, using my problem-solving skills and strategic thinking to identify and implement effective solutions. Trials and errors, I believe, teaches success.In addition to work, I'm an almost accomplished athlete, playing sports at an international level (Team Handball), and recently started my Triathlon "career". This background has instilled in me a strong work ethic, discipline, resilience and determination that I bring to all aspects of my life, including my work.
The Taste Club - Traiteur Ultra Gourmand
View- Website:
- thetasteclub.fr
- Employees:
- 16
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Gm - UsThe Taste Club - Traiteur Ultra GourmandNew York, United States -
Operations - NycThe Taste Club - Traiteur Ultra Gourmand Mar 2024 - PresentParis, France, FrDisrupting the catering world by bringing together the best artisans and chefs in NYC on a single buffet for you!-Building and developing the operations in NYC from the ground up.- building system for a scalable operation.- Already increased the monthly GR by 6, focusing on customer experience & attention to details.- taking on the US soon… -
FounderOrana Essential Jan 2024 - PresentRestoring the indoor air quality we breathe daily! -
Luxury Customer Care LeadOdity May 2023 - Jan 2024Levallois-Perret, Île-De-France, Fr- Analyze the needs of our contracted customers (Luxury Brands) and provide the best service to their customers.- Supervise, develop and support our customer care agents up to our standards (total of 15 Agents).- Establish and maintain excellent relationships with all Luxury Brands while resolving customer issues.- Utilizes proactive and intuitive sales techniques to increase customer experience by providing suggestions for products that match interests and needs.- Processing e-commerce orders and transactions.- Increase the team performance and productivity – Manages an average of 5,000 contacts per Month. -
RelocationCareer Break Jan 2023 - Mar 2023Temporarily paused professional activities due to relocation from Sydney, Australia to New York.Took the opportunity to take a break and participate to 2 triathlons!
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Area Manager - Store OperationsMilkrun Oct 2021 - Dec 2022Sydney, AuDrive efficiency and improve processesCreate, implement and embed SOP’s into the operation3PL Management and warehouse fulfilmentDrive improvements to KPIs such as pick time, dwell time, drive time, defect rate, and costs per order (P&Ls)Recruit, train and support Hub Managers, Supervisors and Inventory AssociatesCustomer first service -
Operations ManagerThe Star Entertainment Group Apr 2017 - Oct 2021Pyrmont, Nsw, AuManage the day-to-day operation of multiple F&B venues (7 venues)Achieve and monitor Restaurants KPIs, maintain COGSCoordinate BOH and FOHOversee all Operating Procedures (including Work Health and Safety)Increase the EBITDA month on month, review yearly budgetsReview and implement SOPs across all VenuesTrain and develop all employees (60+ employees), manage rostersWork on other projects (Maintain all the coffee machines across the property) -
Multi Unit Operations ManagerCriniti'S Oct 2013 - Jan 2017Pyrmont, Nsw, AuManage the day-to-day operation of the CBD Restaurants (total of 2)Achieve and monitor Restaurants KPIs, maintain COGSCoordinate BOH and FOHOversee all Operating Procedures and maintain standardsTrain and develop all employees (60+ employees), manage rosters
Richard Thevenot Education Details
-
Université Claude Bernard Lyon 1And Related Support Services
Frequently Asked Questions about Richard Thevenot
What company does Richard Thevenot work for?
Richard Thevenot works for The Taste Club - Traiteur Ultra Gourmand
What is Richard Thevenot's role at the current company?
Richard Thevenot's current role is GM - US.
What is Richard Thevenot's email address?
Richard Thevenot's email address is ri****@****club.fr
What schools did Richard Thevenot attend?
Richard Thevenot attended Université Claude Bernard Lyon 1.
Who are Richard Thevenot's colleagues?
Richard Thevenot's colleagues are Kim Gastaldi, Marie Dardenne, Sevan Torossian, Laureen Neveu Siamer, Emma Fornasini, Alexandre Boismare, Claire Thollot.
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