Richard Todd Email & Phone Number

Somerset, New Jersey

• Assist sales with product support, such as providing relevant SKUs for requests, program information, configurations and competitive advantages• Proactively submit deal registrations for customer accounts to secure the best possible pricing and discounts• Work as a liaison between SHI customer accounts and Dell by developing and fostering relationships, forecasting and upselling any Dell opportunities• Cultivate relationships with SHI sales representatives to ensure they are maximizing business and all Dell opportunities• Quickly react to urgent situations and escalations by assisting with deal registration approvals, order statuses and returns/credits• Communicate at a high level with both Dell and SHI sales representatives• Demonstrate the ability to adapt to any changing business needs within my team

Somerset, New Jersey, United States

• Processed Microsoft, Adobe, HP, Dell and other software and hardware orders using Dynamics AX for K-12 and higher education customers in California• Provided pricing and quoting through SalesCenter for K-12 and higher education customers in California • Handled and led calls with internal teams, vendors and customers• Provided customer service for customer issues and requests• Worked with multiple manufacturers, such as Microsoft, Adobe, HP, Dell, Lenovo and others to provide me with strong knowledge of their discount programs• Awarded financially by management at SHI for finishing within the top twenty IAMs in public sector for their incentive program• Awarded financially by management for their incentive program involving customer compliments

Middletown, New Jersey

With the New Jersey Titans, my job involves publicizing information about upcoming games for the Titans. This includes informing people in the community about their home games by writing press releases and game previews. The previews include who the Titans are playing, along with any special events that may be taking place during the day or night of that game. In addition to that, I also attend the Titans home games, and interview players and coaches after the game. I then write game recaps that include what I observed and the quotes I've received from the players and coaches, which then gets posted on the team's website.

Pine Brook, New Jersey

I handle the social media platforms of several clients, who are my specific responsibility, and whom the company represents. My work includes trying to gain more followers on the different platforms on a weekly basis, creating and posting content on the different platforms, along with recording weekly and monthly reports of the numbers (Followers Gained, Posts Made on the Platforms) on the platforms of the different clients. In addition to my specific responsibilities, I also assist other employees with these tasks of their clients when asked upon.

Bachelor’S Degree, Public Relations And Journalism, Senior

Activities and Societies: Tau Delta Phi Fraternity, Public Relations Student Society of America (PRSSA)

Bachelor’S Degree, Public Relations And Journalism, Senior

Activities and Societies: Public Relations Student Society of America, Tau Delta Phi Fraternity, Volunteered at Boys and Girls Club.