E-Commerce Start Up Company Supply Chain/Operation Planner: Chief Operations, Procurement, Logistics, and Fulfillment • Successfully developed and maintain inventory replenishing plans, and logistics using excel and Tableau to ensure optimal stock availability, minimize excess inventory, and demand planning.• Conducted root cause analysis on operational claims and failures to recommend cost saving, and innovative solutions to improve operational efficiency.• Monitored supplier performance and manage relationships to ensure timely delivery of supply and products, managing over $1 million in goods, resulting in a more efficient supply chain. • Coordinated data between cross-functional teams, including sales, marketing, production, and procurement, to align supply chain activities with business goals, resulting in multiple new products launches and over a 100% growth in sales.

College Partnership Work With Robotic Start Up Company • Successfully developed & implemented strategic innovations to optimize operational efficiency using robotic automation.• Advised clients on new management strategies to facilitate smooth transitions during organizational restructuring and process changes. We completed process mapping and discovered new issues and bottlenecks that needed to be resolved. • Using Kaisen Model, we made changes in operations to drive process improvements, enhance productivity and better customer satisfaction.

College Partnership Work With Uniguest• Designed a new innovated platform for senior residents and staff to modernized UX performance and improve efficiency.• Generated clear and modernized recommendations to improve new products and platforms for people living in assisted living.• Successfully lead a team through market research, client meetings, and prototyping for a new functional UX platform that improve efficiency and use.• Secured board approval for recommendations that highlighted current and new strategic advantages, outlining their potential impact on market position, possibly resulting in future implementation.

• Optimized curbside processes through utilization of lead time, pick rates, and number of orders to manage and lead curbside department, resulting in a more efficient and effective operational process. • Managed Information systems with logistics to efficiently manage transportation of goods from warehouse to store.• Coordinated communications with all department managers to effectively manage news order being processed to improve and reduce wait time for customers and lead time for processing new orders, resulting in a reduction of a 3-minute wait time for customer and overall improvement of operations.

Facilitated group of graduates in market research to see if BOA banking and credit cards were satisfied to the customer compared to other banking services. Using the research, the group presented new innovative ways to improve upon the current BOA system.