• Execute business case development, quantifiable benefits, and ownership of portfolio backlog epics in support of strategic vision. • Execute prioritization of product backlog and gathering of requirements for Agile Release Trains in preparation of program increment planning and software development execution for digital channels and platform infrastructure. • Execute management and adherence of critical timelines for target deliverables and outcomes.• Execute collaboration with business stakeholders across the organization to understand internal and external VOC unmet needs for roadmap planning and business case development. • Execute effective communication of complex concepts or issues to leaders and key stakeholders to foster partnerships, influence change and align strategic priorities. • Execute development of the platform strategic roadmap to support digital capabilities on all channels. • Execute platform optimization and adherence of target KPIs for digital channel engagement and containment that drive cost mitigation. • Execute design thinking skills to collaborate with UX design that support exceptional customer journeys and experiences. • Execute and lead vendor relationship management and involvement in procurement process of addendums for contract renewals, new contract terms, SOWs, MSAs, etc. • Execute risk and compliance mitigation associated with business activities and ensure they are identified, measured, monitored, and controlled. • Execute financial analysis of digital products and technology solutions for consolidation, 3rd party vendor cost reduction and process opportunities. • Execute competitive market analysis of emerging technologies and 3rd Party solutions that are scalable and will optimize or replace existing non-viable products and digital capabilities.