Enterprise architecture is "a well-defined practice for conducting enterprise analysis, design, planning, and implementation, using a comprehensive approach at all times, for the successful development and execution of strategy. Enterprise architecture applies architecture principles and practices to guide organizations through the business, information, process, and technology changes necessary to execute their strategies. These practices utilize the various aspects of an enterprise to identify, motivate, and achieve these changes. Practitioners of enterprise architecture, enterprise architects, are responsible for performing the analysis of business structure and processes and are often called upon to draw conclusions from the information collected to address the goals of enterprise architecture: effectiveness, efficiency, agility, and durability.

Oversaw the implementation and automation of trusted source Data discovery tools into ServiceNow, with BDNA as the data rationalization tool. Assisted in development and support of the vision and business objectives of the organization. Ensured quality and timely delivery of critical path product and services.Established and maintained quality metrics and guidelines.Implemented process and system improvements to meet with regulations and government compliance including integration with other functional areas. Translated organizations business requirements into effective business solutions. Oversaw the implementation and automation of trusted source Data discovery tools into ServiceNow, with BDNA as the data rationalization tool. Managed activities and functions for hardware and software throughout Comerica (Enterprise wide).Answered internal/external auditor requests for compliance data. Supported other IT Finance software applications as necessary. Managed commercial software contracts and service terms and idioms, reviewed and interpreted complex contracts as part of entitlement reconciliation and promoted decisions regarding software installations.Knowledge of the use of and underlying database design for Customer Service Desk software applications.Prioritized and solved service issues based on personal judgment and experience.

Onsite, Data Operations Management Suite (DOMS) Specialist at the Auburn Hills, Hewlett Packard Data Center.In charge of migrating the customer’s asset management systems from HP’s legacy environment to HP’s new (DOMS) environment that employs new Radio Frequency Identification (RFID) asset tracking technologies.Communicated project status, progress on deliverables, and risks/issues to stakeholders and leadership in a timely manner. Meeting all project milestones on time, insuring all deliverables, while maintaining the critical path method.Collaborated with cross-functional teams including Network architects, Hardware Planners, and technical leads to ensure timely delivery in responding to asset related requests and Service Level Agreements (SLA).Tasks included: Managed the IT Assets for multiple clients residing in the HP Data Center. Completing all the Service Center, Asset Center, and Hardware planning site drawings, mapping data hall capacity, power consumption and sellable space using Visio suite of tools.Acted as Analyst working with the DOMS Software Program Developers in resolving platform system issues. Increased sellable space by 25%, lowered power consumption costs by 15%, maintained the client database, and worked with client asset management teams to resolve asset issues.

Telesat coordinated a multi-channel communications system via satellite for the General Motors dealerships and corporate offices throughout the United States, Canada and Mexico. Responsibilities included the day-to-day operations, maintenance, and customer service of the General Motors, Interactive Distant Learning (IDL)broadcasting network at the Macomb Teleport.Acted as Project Manager on the Telecommunication room and Network Operations Center rework. Performing wiring clean up of the Internet, TCP/IP, LAN/WAN, VPN, Wireless communication, Video & Audio components, completing all Engineering changes, and equipment systems integration.Documented all changes of the Information Technology (IT) operations by updating all the technical drawings and wiring conventions. Maintained digital and analog test equipment; networking hardware/software; IF and RF transmitter hardware; teleport building systems (HVAC and UPS systems); Optic fiber receivers, encoders, encapsulators, signal flow equipment, Vsat Hub data traffic server (VAX) and other computer equipment such as equipment used for the storage of digital video. As on-site technician, managed the daily operations and maintenance of the Fordstar & Ford Secure, Integrated Satellite Business Network hub facility at Ford Motor Company. Participated in, On-call duties, including disaster recovery and maintaining a 99.89% Network, on-line production capacity Metrics.Performed Master Control Center operations which included the conversion of audio and video to various formats and standards, monitoring the quality of the broadcast, operating switching equipment and providing on air commissioning services for testing, installation and maintenance services. Interacted with engineering personnel during the implementation of new Teleport services while providing on air commissioning and customer services for testing, installation and maintenance of the end user equipment.

Managed and motivated personnel to increase the monthly P&L statement from $105k annually to $180k monthly in a four-year timeline by expanding on the companies capabilities into broader Aircraft Instrument & Avionics markets.Procured and expedited clients purchase orders via communication & on site program reviews, in accordance to customer requirements & FAA Safety regulations. Customer base included Spirit Airlines, Kittyhawk Air Charters, USA Jet, Chrysler Pentistar, and NASA.Negotiated purchases thru the Inventory Locating System using Request for quote procedures Soliciting bids from competitive sources including analysis of the returned proposals & offers, for the purpose of brokered Aircraft Instrument sales, and piece parts for over stock. Vendors included Honeywell, Allied Signal, Raytheon, Teledyne Avionics, and Collins. Maintained Quality Control Records Manual of test standards in accordance with ISO9000 Standards & requirements. Calibration of equipment and test standards. Responsible for incoming & outgoing inspections of units for overhaul to Original Equipment Manufacture specifications and Federal Aviation Regulations (FAR), Part 43 requirements. Fabricated, installed and removed customized communication and navigation systems in accordance per Aircraft engineered design & manufacturers specifications. Overhauled repaired tested and certified for return to service, Aircraft Instrumentation components & Avionics systems by bench and operable aircraft testing.