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Richard T. Waugh Email & Phone Number

Technical Support Representative at TROY Group, Inc.
Location: Marshall County, West Virginia, United States 7 work roles 1 school
1 work email found @troygroup.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@troygroup.com
LinkedIn Profile matched
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Current company
TROY Group, Inc.
Role
Technical Support Representative
Location
Marshall County, West Virginia, United States
Company size
120 employees

Who is Richard T. Waugh? Overview

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Quick answer

Richard T. Waugh is listed as Technical Support Representative at TROY Group, Inc., a company with 120 employees, based in Marshall County, West Virginia, United States. AeroLeads shows a work email signal at troygroup.com and a matched LinkedIn profile for Richard T. Waugh.

Richard T. Waugh previously worked as Field Sales/Technical Support/Training at Clover Technologies Group and Technical Support-Imaging Specialist at West Point Products. Richard T. Waugh holds Associate'S Degree, Criminal Justice from Allegany College Of Maryland.

Company email context

Email format at TROY Group, Inc.

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{first_initial}{last}@troygroup.com
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AeroLeads found 1 current-domain work email signal for Richard T. Waugh. Compare company email patterns before reaching out.

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Profile bio

About Richard T. Waugh

Experienced Technical Support Representative & Manager with a proven track record in the business supplies and equipment industry. Adept at providing exceptional technical support, specializing in toner cartridges, document management, and customer satisfaction. Demonstrated expertise in manufacturing processes and a strong background in information technology. Holds an Associate’s degree in Criminal Justice from Allegany College of Maryland, showcasing a diverse skill set and a commitment to professional growth.

Listed skills include Technical Support, Customer Service, Process Improvement, Troubleshooting, and 31 others.

Current workplace

Richard T. Waugh's current company

Company context helps verify the profile and gives searchers a useful next step.

TROY Group, Inc.
Troy Group, Inc.
Technical Support Representative
costa mesa, california, united states
Website
troygroup.com
Employees
120
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Company profile
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7 roles · 35 years

Richard T. Waugh work experience

A career timeline built from the work history available for this profile.

Technical Support Representative

Current
Troy Group, Inc.

Wheeling, West Virginia

Handle customer and dealer phone inquiries, offering technical support for our product line. Coordinate and dispatch technicians for onsite repairs of TROY printers.

May 2017 - Present

Field Sales/Technical Support/Training

Clover Technologies Group

Washington, PA

Fielded customer and dealer phone calls, providing comprehensive technical support for a diverse product line, ensuring prompt and effective resolution of issues.Generated detailed reports from Navision to Excel for sales representatives and customer service teams, facilitating data-driven decision-making and performance tracking.Traveled to customer sites.

May 2015 - May 2017

Technical Support-Imaging Specialist

West Point Products

Washington, PA

Fielded customer and dealer phone calls, providing comprehensive technical support for our product line, ensuring prompt and effective resolution of issues.Generated detailed reports from Navision to Excel for sales representatives and customer service teams, facilitating data-driven decision-making and performance tracking.Troubleshot toner issues over.

May 2012 - May 2017

Technical Product Manager-Color

West Point Products

Valley Grove, WV

Oversaw approximately 25 employees, ensuring efficient workflow and high productivity within the team.Managed all aspects of production for color toner cartridges, from planning to execution, maintaining quality standards and meeting production targets.Negotiated with vendors regarding raw materials, securing the best prices and ensuring timely delivery to.

Apr 2011 - May 2012

Senior Quality Technician

West Point Products

Valley Grove, WV

Managed a team of approximately 4-5 people, ensuring effective coordination and productivity.Unboxed toner RMAs and conducted thorough testing of returns for defects, identifying and troubleshooting issues to determine root causes.Processed RMA returns, ensuring accurate documentation and efficient handling.Answered calls from sales staff, providing.

Feb 2005 - Apr 2011

Line

West Point Products

Valley Grove, WV

Assemble and evaluate toner cartridges post-remanufacturing.

Feb 2002 - Feb 2005

Unit Level Communications Maintenance

Us Army

Troubleshoots, removes, reinstalls, and performs unit level maintenance on tactical radio communications systems and field wire equipment, switchboards and other electronic items of equipment; uses TMDE special and common tools to maintain equipment; evacuates faulty equipment to higher echelon repair facilities; operates and performs PMCS on assigned.

1991 - 1999 ~8 yrs
Team & coworkers

Colleagues at TROY Group, Inc.

Other employees you can reach at troygroup.com. View company contacts for 120 employees →

MC Mark Conway Mark Conway Colleague at Troy Group, Inc.Martins Ferry, Ohio, United States, United States View → LG Liliya Gurariy Liliya Gurariy Colleague at Troy Group, Inc.Newark, New Jersey, United States, United States View → EL Elizabeth Levine Elizabeth Levine Colleague at Troy Group, Inc.New York, New York, United States, United States View → BS Becky Sparacin Becky Sparacin Colleague at Troy Group, Inc.Troy, New York, United States, United States View → JF Jodi Fogle Jodi Fogle Colleague at Troy Group, Inc.Marshall County, West Virginia, United States, United States View → LL Larry Landtiser Larry Landtiser Colleague at Troy Group, Inc.St Clairsville, Ohio, United States, United States View → SW Sharon Whitacre Sharon Whitacre Colleague at Troy Group, Inc.Wheeling, West Virginia, United States, United States View → ML Madisyn Lloyd Madisyn Lloyd Colleague at Troy Group, Inc.Moundsville, West Virginia, United States, United States View → MM Marcus Mcgee Marcus Mcgee Colleague at Troy Group, Inc.Greater Pittsburgh Region, United States View → KM Kimberly Mcdonald Kimberly Mcdonald Colleague at Troy Group, Inc.Moundsville, West Virginia, United States, United States View →
1 education record

Richard T. Waugh education

FAQ

Frequently asked questions about Richard T. Waugh

Quick answers generated from the profile data available on this page.

What company does Richard T. Waugh work for?

Richard T. Waugh works for TROY Group, Inc..

What is Richard T. Waugh's role at TROY Group, Inc.?

Richard T. Waugh is listed as Technical Support Representative at TROY Group, Inc..

What is Richard T. Waugh's email address?

AeroLeads has found 1 work email signal at @troygroup.com for Richard T. Waugh at TROY Group, Inc..

Where is Richard T. Waugh based?

Richard T. Waugh is based in Marshall County, West Virginia, United States while working with TROY Group, Inc..

What companies has Richard T. Waugh worked for?

Richard T. Waugh has worked for Troy Group, Inc., Clover Technologies Group, West Point Products, and Us Army.

Who are Richard T. Waugh's colleagues at TROY Group, Inc.?

Richard T. Waugh's colleagues at TROY Group, Inc. include Mark Conway, Liliya Gurariy, Elizabeth Levine, Becky Sparacin, and Jodi Fogle.

How can I contact Richard T. Waugh?

You can use AeroLeads to view verified contact signals for Richard T. Waugh at TROY Group, Inc., including work email, phone, and LinkedIn data when available.

What schools did Richard T. Waugh attend?

Richard T. Waugh holds Associate'S Degree, Criminal Justice from Allegany College Of Maryland.

What skills is Richard T. Waugh known for?

Richard T. Waugh is listed with skills including Technical Support, Customer Service, Process Improvement, Troubleshooting, Printers, Customer Satisfaction, Account Management, and Document Imaging.

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