Richard Wetherall
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Richard Wetherall Email & Phone Number

Senior Customer Success Leader at Bedrock Learning
Location: Norwich, England, United Kingdom 24 work roles 2 schools
1 work email found @bedrocklearning.org LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email r****@bedrocklearning.org
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Current company
Role
Senior Customer Success Leader
Location
Norwich, England, United Kingdom
Company size

Who is Richard Wetherall? Overview

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Quick answer

Richard Wetherall is listed as Senior Customer Success Leader at Bedrock Learning, a company with 15 employees, based in Norwich, England, United Kingdom. AeroLeads shows a work email signal at bedrocklearning.org and a matched LinkedIn profile for Richard Wetherall.

Richard Wetherall previously worked as Senior Subscriptions Consultant at Bedrock Learning and Renewal & Retention Specialist at Bedrock Learning. Richard Wetherall holds Bachelor Of Science (Bsc), Business Management from University Of East Anglia.

Company email context

Email format at Bedrock Learning

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{first}.{last}@bedrocklearning.org
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Profile bio

About Richard Wetherall

As a seasoned professional with diverse experience in sales, operations, and customer success, I have developed a unique skill set that enables me to drive success across a range of business functions. With a proven track record of building and managing high-performing teams, I excel at leading cross-functional initiatives that drive growth and profitability.Using a customer-centric approach, I have honed my ability to develop strong relationships with key stakeholders, anticipate customer needs, and deliver exceptional experiences that drive retention and loyalty. My operational expertise has allowed me to streamline processes, reduce costs, and drive efficiencies that positively impact the bottom line.Whether leading a sales team, driving customer success, or optimizing operations, my focus is always on delivering results that exceed expectations. I thrive in fast-paced, dynamic environments and am committed to continuous improvement and learning to stay ahead of the curve.

Listed skills include Leadership, Social Media, Customer Relations, Business Relationship Management, and 46 others.

Current workplace

Richard Wetherall's current company

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Bedrock Learning
Bedrock Learning
Senior Customer Success Leader
norwich, norfolk, united kingdom
Employees
15
AeroLeads page
24 roles

Richard Wetherall work experience

A career timeline built from the work history available for this profile.

Senior Subscriptions Consultant

Current

London Area, United Kingdom

In addition to managing renewals within my designated regions, this role includes a stronger focus on driving operational excellence, ensuring successful execution of renewal processes, and enhancing customer satisfaction. Additional areas of focus include:- Strategic Planning- Process Optimisation- Project Ownership.- Team Development.- Cross-Functional.

Sep 2024 - Present

Renewal & Retention Specialist

London Area, United Kingdom

Working alongside the internal School Support and Teaching & Learning teams, responsible for:- Development and implementation of strategies to retain customers and improve renewal rates.- Management of customer contracts, ensuring timely and smooth processes- Building and maintaining strong relationships with customers, understanding their needs, and.

Jul 2023 - Aug 2024

Senior Account Manager & Product Specialist

Norwich, England, United Kingdom

In addition to existing responsibilities, the Mapper Specialist is the guru of product knowledge in the customer facing teams,Working closely with the product team responsible for company-wide training, supporting colleagues in closing deals, and leading on high-level conversations where needed.Additional responsibility of acting as the GDPR Champion for.

Apr 2022 - Jul 2023

Senior Account Manager

Norwich, England, United Kingdom

Managing a portfolio of schools and responsible for building excellent client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet clients' needs, and identifying opportunities to grow accounts.Additional responsibility of acting as the GDPR Champion for the customer facing teams.

Nov 2021 - Apr 2022

Foster Parent (Respite)

Norwich, England, United Kingdom

Foster Parents offer children and young people a safe and caring home when they are unable to live with their birth family.

Jul 2021 - Jul 2022

Business Development Manager

Norwich, England, United Kingdom

Working alongside the internal Electric Vehicle and Domestic Consumer Market teams, responsible for:- Developing content led growth and marketing strategies,- Developing and maintaining relationships with existing clients,- Raising our profile in the sector, creating new relationships and increasing our client base.

Jun 2021 - Nov 2021

New Business Executive

Norwich, England, United Kingdom

Responsible for providing customer led solutions from our toolkit of subscriptions, commercial research, training, and consultancy to new and existing customers and development of tail subscription accounts.

Sep 2020 - Jun 2021

Customer Growth Team Lead

Norwich, England, United Kingdom

Responsible for the management of the Customer Growth Team, operation of the training business, reporting and administration for the consulting business, development of the tail accounts for the subscription business and the conversion of leads across all functions.

Oct 2018 - Sep 2020

Consultancy & Training Coordinator

Norwich, England, United Kingdom

Responsible for the operation of the training business, reporting and administration for the consulting business and the conversion of leads across all functions.

May 2018 - Oct 2018

Training & Events Coordinator

Norwich, England, United Kingdom

Responsible for the operation of the training business, event management of conferences and the conversion of leads across all functions.

Jan 2017 - May 2018

Assistant Project Manager

Roel Properties

Norwich, United Kingdom

Responsible for project, risk and team management across small scale commercial renovations across Norfolk.

Oct 2013 - Dec 2015

Training Coordinator

Dereham

Responsible for the project management of the creation and implementation of an internal training programme to upskill new starters to a level above industry standard in the Traffic Management Industry.

Jun 2015 - Sep 2015

Head Of Supply / Co-Founder

Socium Marketplace Ltd

Norwich, United Kingdom

Responsible for the operation and growth of the supplier side of the business, management of the sales team and strategic direction of the start-up in addition to Co-Founder Responsibilities.

May 2014 - Dec 2014

Head Lifeguard

Town Close

Norwich, United Kingdom

Responsible for team, resource and risk management in addition to Lifeguard duties.

Sep 2013 - Oct 2014

Team Leader

Activate

Norwich, United Kingdom

Responsible for team and resource management in addition to Lifeguard and Course Instructor duties.

Jul 2014 - Sep 2014

Team Leader

Norwich, United Kingdom

Responsible for team and resource management in addition to Lifeguard duties.

Aug 2013 - Nov 2013

Traffic Management Operative

Trek Traffic Management

Norwich, United Kingdom

Jun 2012 - Sep 2012

Leisure Assistant (Lifeguard)

Wymondham Leisure Centre

Norwich, United Kingdom

Sep 2011 - Sep 2012

Weekend Supervisor - Operations Management

Trek Traffic Management

Norwich, United Kingdom

Responsible for operations management of on and off-site based teams during weekend hours.

Jul 2011 - Jan 2012

Strategic Assistant - Risk & Quality Management

Trek Traffic Management

Norwich, United Kingdom

Responsible for the implementation of COSHH, Method Statements, Risk Registers and ISO9001 working directlty alongside the Strategic Director.

Feb 2011 - Jul 2011

Website Manager - Seo Management

Trek Traffic Management

Norwich, United Kingdom

Responsible for SEO and enquiry management.

Aug 2010 - Feb 2011

Web Assistant - Lead Conversion & Seo Management

Norwich, United Kingdom

Responsible for supporting the Managing Director with SEO and enquiry management.

May 2009 - Aug 2010

Office Assistant - Business Administration

Agchem Access

Norwich, United Kingdom

Responsible for business administration, sales and accounting support.

May 2008 - May 2009
Team & coworkers

Colleagues at Bedrock Learning

Other employees you can reach at bedrocklearning.org. View company contacts for 15 employees →

2 education records

Richard Wetherall education

Bachelor Of Science (Bsc), Business Management

Activities and Societies: Business Society, Business & Finance Society, Accounts & Finance Society, Psychology Society, Jewish SocietyThe.

A-Levels And Gcse'S

Wymondham College

Activities and Societies: Management Society Teams: Rugby, Hockey, Athletics, Cross Country, Biathlon & Aquathon.State boarding school.

FAQ

Frequently asked questions about Richard Wetherall

Quick answers generated from the profile data available on this page.

What company does Richard Wetherall work for?

Richard Wetherall works for Bedrock Learning.

What is Richard Wetherall's role at Bedrock Learning?

Richard Wetherall is listed as Senior Customer Success Leader at Bedrock Learning.

What is Richard Wetherall's email address?

AeroLeads has found 1 work email signal at @bedrocklearning.org for Richard Wetherall at Bedrock Learning.

Where is Richard Wetherall based?

Richard Wetherall is based in Norwich, England, United Kingdom while working with Bedrock Learning.

What companies has Richard Wetherall worked for?

Richard Wetherall has worked for Bedrock Learning, By The Bridge, Cornwall Insight, Roel Properties, and Hire-A-Lite | Intelligent Traffic Mangement.

Who are Richard Wetherall's colleagues at Bedrock Learning?

Richard Wetherall's colleagues at Bedrock Learning include Helen Heneveld, Graham Raymond, Rupert Barker, James Penny, and Andreea Stott.

How can I contact Richard Wetherall?

You can use AeroLeads to view verified contact signals for Richard Wetherall at Bedrock Learning, including work email, phone, and LinkedIn data when available.

What schools did Richard Wetherall attend?

Richard Wetherall holds Bachelor Of Science (Bsc), Business Management from University Of East Anglia.

What skills is Richard Wetherall known for?

Richard Wetherall is listed with skills including Leadership, Social Media, Customer Relations, Business Relationship Management, Brand Development, Business, Web Content, and Lifeguarding.

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