Richard has over 25 years experience of practising usability, UX and user-centred design. His consultancy work has always focused on improving products and systems from a user's perspective and he regularly oversees international user research projects.Examples of some of the clients he has advised include: Bosch, Danske Bank, DeLaval, D-Link, Electrolux, Ericsson, Folksam, Johnson & Johnson, ICA, IKEA, Karolinska Institute, Handelsbanken, Kindred Group, Mozilla Foundation, Nexans, Nordea, Novo Nordisk, PostNord, Sanoma, SBAB, Scania, Siemens, Swedbank, Swedish Research Council, Södersjukhuset (SöS, Stockholm South General Hospital), Telia Company, TUI, Vattenfall and WarnerBros Discovery.Richard is originally from Birmingham (UK) and studied at Loughborough University (UK) before moving to Stockholm (Sweden) where he has been based since 1995.
Listed skills include Usability, Usability Testing, User Centered Design, Entrepreneurship, and 29 others.