Provide business partner support for the North America services management team. Chief of staff and trusted advisor for the North America VP of Services, driving initiatives and proactive operational improvement across the business. Provide a mix of strategic and tactical activities to ensure the business meets key performance metrics and priorities, including ownership of global programs.

Practice Lead - North America Help client organizations achieve results and measurably improve their organizational performanceconsistent with practice values and methods.Develop, maintain, and expand positive and trusting client relationships for the purpose of ensuring outcome‐based services and grow our business opportunities withinthe client organization and across client organizational components.Identify, lead, and/or participate in business development and bid and proposal efforts. Providethought leadership in the capture and retention of intellectual capital associated with practice’scurrent and potential new services offerings.Provide thought leadership in service and business areas.Provide direction and guidance to staff and clients on “best” approaches, decisions, and qualityoutcomes.Serve as a program manager and provide leadership and management on assigned projects andinitiatives. Provide client management for designated clients to include relationship management,financial management, and successful completion of engagements.

Guidance in defining the standards and best practice deliverables for the support of the Global ProActive Operations Practice.

Delivery of Consulting Services Management of all BSM product Services for the SouthEast Region

Sales and Support of a National Government account with 7,000+ employees.

Sales for alliance partnership with major telecommunications provider.

Transitioned several major accounts over to Pomeroy Services from 3rd party and inside providers.

Managed 7 accounts across the East and South East Regions for various customers.

Global Director for Consulting Services