- Led for IoT sensor devices fab project management for EV charger/smart car parking purpose, average 20% for new devices development every month time- Managed maintenance contract life cycle and renewal (portfolio include: HK Miramar, SG Changi int’l airport, TW government public parking lot)- Streamlined post-sales support to increase customer retention rate among clients to 90%- Perform measurement of EV charger/USS and electrical signals- Analyze and provide solution to address EV charger and sensors failure issues

- Client management for VIZIO, Braven and Panasonic- Analyze customer requirement and select best fit wireless acoustic solution.- Accelerated wireless acoustic solution design phase via effective requirement analysis for customers.- Establish Go-to-China project management process resulting in project completion timeline from an average of one-month to 2-weeks- Assurance product all quality meets tier 1 customer standard

- Problem management for Wireless HD (60G band) module customers during the entire product lifecycle including bug fixing, failure analysis, and performance improvement from 40% to 80% - Acted as liaison with internal stakeholders from Engineering and Marketing to facilitate suggestions for new features and products with information from customer needs and competitor analysis.- Performed customer visitations, (portfolio include: Dell, BestBuy, Compal, Wistron, ASUS, Foxconn, PESI, Gemtek and Abocom)- Conducted product introduction and education, software demonstration, installation and benchmarking for design-win cycle

- Led a team of project management professionals- Consolidated product (OEM & ODM) requirements for international (JAP, US, EURP) customer, ensuring that new product requirement is in line with overall product roadmap- Produced and updated project related documentations (PRD) - Project related cost management and analysis to maximize revenue return.- Problem management for worldwide customers including Firmware / hardware issues - Acted as liaison between customers and internal engineers and prioritize them via tracking tools and system.- Facilitated product discussion between external customer and internal stakeholders (Cypress engineers, sales, marketing).- Organized weekly meetings and conferences with customers and followed up with meeting minutes.

(Cirrus Logic Video division Spilt off and become Magnum Semiconductor on 2005)- Problem management for customers during the entire product lifecycle including bug fixing, failure analysis, and performance improvement;- Client management for SONY, SAMSUNG, LG and Motorola- Analyze customer requirement and help them to implement solution.- Facilitated product discussion between external customer and internal stakeholders (Magnum core team engineers, sales, marketing).- Assurance product all quality meets tier 1 customer standard