Strategy & Planning: Effectively co-manage a roster of 21 Food & Beverage employees alongside the Restaurant Manager.Communication: Display effective communication with my team and all relevant department heads, events sales team and customers.Developer: Continually develop my own industry skills and further enhance the skill and development of fellow employees.Managerial

Event Sales & Coordination: Maintain exceptional customer service with new & existing clients, from enquiry through to completion. Set up, service & pack down of functions. Strategy & Planning: Ensure smooth delivery of functions & events through communication with clients, staff & external vendors.Marketing & Promotion: Manage internally & externally through social media, radio, print, television & direct target marketing.Communication: Effective communication between client, venue manager, kitchen team, service staff & suppliers. Weekly briefings between department heads.Developer: Collaborate with the executive chef to design menus and develop wine lists to match. Develop promotional calendars with local comedy, music & tourism providers.Costing & Finance: Manage credit & debtor accounts & prepare annual income summaries. Food & beverage costing to maintain optimal profitability.Customer Service: Maintain personal customer relationships with regular repeat business.Computer

Paper Chase Restaurant & Cafe, Bairnsdale, VictoriaStrategy & Planning: Personally created internal system for planning & delivering events of up to 150 people. Self-starter and quick thinker.Communication: Customer relationship management, excellent communication with staff to ensure seamless day-to-day operations & good vendor relationship with suppliers.Coordination & Event Planning: Co-ordinate between staff & Food &Beverage suppliers to ensure smooth operations during events. As well as daily cafe/restaurant operations (including overseeing the roster, supplier liaison, stock control and ordering, procuring catering contracts etc.)Costing & Finance: Cost planning of events to ensure optimal profitability. Cash handling and reconciliation. Costing of menu.Customer Service: Maintain personal customer relationships with regular repeat business.Managerial