Richard Cooke Email and Phone Number
Results Driven Digital, Data & Technology Executive with 20+ years of experience driving large-scale digital transformation & business technology programmes across CPG, Healthcare, and Pharmaceuticals. Expert in product management, major programme delivery, customer experience, data innovation, and technology modernisation, particularly across marketing and commercial.Specialties include:Digital Transformation & InnovationProduct Management & DevelopmentProduct Strategy & ROIMajor IT Programme DeliveryAgile & Lean MethodologiesData Strategy & AnalyticsArtificial Intelligence & Machine LearningMarTech EcosystemsOmnichannel Customer ExperienceSaaS PlatformsRegulatory Compliance in HealthcareStrategic Planning & ExecutionTeam Leadership and People Development Proven success in implementing cutting-edge solutions including Customer Relationship Management (CRM), Omni-Channel Engagement, Customer Contact Centres, Advanced Analytics, AI/ML, Marketing Automation, Customer Data Platforms (CDP), Digital Asset Management (DAM), Product Information Management (PIM), eCommerce, and Revenue Management.Recognised for cultivating high-performing teams, driving agile transformation, and delivering measurable business value through technology innovation. Adept at navigating complex, matrixed, and regulated environments. Experienced as: Chief Product Officer, Digital Innovation Director, Senior IT Director, Digital Transformation Director, Head of Marketing Technology (MarTech)
Admiral Group Plc
View- Website:
- admiralgroup.co.uk
- Employees:
- 10031
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Head Of Digital Transformation And MartechAdmiral Group PlcLondon, Gb
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Global Product & Technology ConsultantIndependent Consultant Oct 2024 - PresentLondon Area, United KingdomDigital & Technology senior leader with extensive expertise in product, data and technology transformation across CPG, Healthcare, and Pharmaceuticals. Currently providing digital strategy & transformation consultancy services to a range of organisations.Open to new opportunities whether consultancy, interim management or permanent roles. -
Global Head Of Product & Technology - Marketing & Pharmacy ChannelHaleon Jul 2022 - Oct 2024LondonGlobal Product & Technology Head for Marketing and Pharmacy Channels. Leading a multi-disciplinary team covering Product, Insights, Data, Architecture and Engineering. Scope covers net new digital products as well as managing enterprise SaaS solutions. Key Achievements:•Generated over £50m in business value by securing and implementing a digital transformation strategy & roadmap, which revolutionised customer and consumer engagement through data driven, omni-channel experiences.•Increased organisational agility by establishing a multi-disciplinary Global Product and Technology function, which led to improved collaboration & business value delivery through the implementation of Agile at Scale methodologies. •Led initiatives in AI-driven customer engagement, advanced analytics, marketing automation, and digital commerce, significantly enhancing customer experience and driving revenue growth.•Reduced deployment time by 60% and system complexity by implementing microservice architectures and RESTful APIs, which improved overall operational efficiency of Haleon's MarTech stack -
Senior Director Of Product - MartechGsk Nov 2019 - Jul 2022Global Digital Product & Technology Head for Marketing Technology. -
Digital Innovation Hub DirectorGsk Jan 2019 - Dec 2019London, United KingdomLed Digital Innovation & Technology initiatives, collaborating with business and research leaders to discovery, develop and launch the next-generation consumer technologies.
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Global Digital Platforms Head (Marketing, Ecommerce & Contact Centre)Gsk Jan 2017 - Jan 2019London, United KingdomGlobal Digital & Technology Lead for Marketing, eCommerce and Consumer Relations covering Strategy, Delivery and Operations. Programmes Delivered. Digital Asset Management (DAM)Product Information Management (PIM)Salesforce Service Cloud Upgrade.
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It Director (Back-Office/Erp)Gsk Sep 2015 - Jan 2017SingaporeRelocated to Singapore to lead the planning and execution of GSK's global SAP & Workday integration across Asia Pacific, managing a team of 80 and a £10m budget.
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Head Of Asia Pacific It Market DeliveryGlaxosmithkline Apr 2013 - Aug 2015SingaporeBased in Singapore, led a regional Project Management & Business Analysis service across 14 Asia Pacific countries, ensuring effective delivery, business value realisation, and strategic alignment.
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Senior It Project ManagerGlaxosmithkline Sep 2009 - Apr 2013SingaporeSuccessfully delivered multiple Business Technology Projects across Asia Pacific with complete responsibility for the full solutions delivery lifecycle.
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It Service LeadGlaxosmithkline Mar 2008 - Sep 2009London, United KingdomService management responsibility for several regulated late stage clinical development systems, including one mission critical system.
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It Development ProgrammeGlaxosmithkline Sep 2005 - Mar 2008London, United KingdomSelected for GSK's competitive 3-year management training programme, involving diverse placement rotations across various business and technology domains, enhancing strategic and operational expertise.
Richard Cooke Education Details
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Information Management & Business Studies -
Information Management
Frequently Asked Questions about Richard Cooke
What company does Richard Cooke work for?
Richard Cooke works for Admiral Group Plc
What is Richard Cooke's role at the current company?
Richard Cooke's current role is Head of Digital Transformation and MarTech.
What schools did Richard Cooke attend?
Richard Cooke attended Loughborough University, Brunel University Of London.
Who are Richard Cooke's colleagues?
Richard Cooke's colleagues are Kanu Kathirgamanathan, Wayne Roberts, Aaron Moffatt, Zola Anderson, Jas Kaur, Shekh Ahmad, Chris Jenkins.
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Richard Cooke
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Richard Cooke
Royal Tunbridge Wells -
Richard Cooke
Head Of Supply Chain Sustainability And Risk At Belron International LimitedLeicester2belron.com, belron.com
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