Richard A. Fortin, Cd Email & Phone Number

London, Canada Area

London, Canada Area

One of two senior managers who oversee and provides insight, direction and leadership for the recovery of major incidents in Canada; data center failures, multi-client major incidents and manage chronic accounts issues. In addition, develop, share best practices and deliver education for recovery management. Coaching is provided to internal and external.

London, Canada Area

The Delivery Project Executive (DPE) ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.Build client satisfaction through formulation, development, implementation, and.

London, Canada Area

Second in Command for SARM Canada, providing leadership for Compliance & Regulatory Program Management, Identity and Access, Infrastructure Protection, Security Operations Management lines. Led the transformation of Identity and Access Service line through Implementation of Global Delivery Framework and creation of standardized metrics and processes..

Leading the Canadian Distributed Application Hosting and Database Management competencies, reporting to the US for business direction. Provided leadership to 9 managers and 260+ employees that provide services to over 100 accounts spanning multiple industries. Provided fiscal leadership to ensure all targets, financial challenges and personnel targets were.

Leader of a team of fifty five senior technical employees who provide support to Financial Services, Insurance, Chemicals & petroleum, Automotive and Consumer Products sectors. The team manages 3500+ UNIX and Intel Servers. Responsibilities include leadership for team structure, client satisfaction, compliance (audit and processes), professional.

Working for an insurance account to move distributed servers into an IBM data center. Responsible for Intel Servers and the methodology to move the customer’s data center from Halifax to Toronto. Combination of Windows 2000 and 2003 with servers that are SAN attached. Created test criteria, training and transition checklists for move activities.

London, Canada Area

The Cadet Organizations Administration and Training Service (COATS) primary role is the supervision, administration and training of cadets 12 to 18 years of age. Our mandate is to ensure the safety and welfare of cadets while developing in them the attributes of leadership and citizenship, promoting physical fitness and stimulating their interest in the.

Technical Supervisor for 27 effective team members who support 3 separate Novell environments with 69,000 objects, 215 Novell file servers, 84 Microsoft application servers, 6.9 terabytes of data, 13,000 users in 42 cities and 78 locations across Canada. Successfully completed the transition of new tools and processes as outlined in the out-sourcing.

Mississauga, ON

Planned and integrated business grade DSL service with Rhythms Canada into Wisper’s Network. Rhythms Canada service partner provided layer 2 (ATM) support while Wisper Networks created and maintained layer 2 and 3 (ATM & TCP/IP) support. Wisper provided customer support for all services to 120 DSL and wireless customers.Co-developed and Beta tested.

Toronto, Canada Area

Developed, planned and implemented a Fixed Wireless network (140 Square Kilometers) to offer customers lower cost high speed internet. Founded a new company WintraCom Corp., in Toronto Ontario. Created a business model that supported the sale of WintraCom and raised over 2.6 million in venture capital. WintraCom was purchased by Logicsys Inc (CDNX: LTI).

Esquimalt, BC

Was responsible to operate, monitor and maintain the systems and drive machinery, auxiliary, additional and propulsion in ships. They inspect, test, maintain, repair, modify and pose hardware associated with mechanical systems on board.Part of the engineering department in marine engineering ship. Specifically, marine engineers monitor, operate and.

Computer Technician Management Program, Computers

Computer Technician Management Program. Studies included Novell, SCO UNIX, PC applications, support and installations in network.

Marine Engineer, Naval Architecture And Marine Engineering