Richard Harless Email & Phone Number

Los Angeles, California, United States

Maximize overall office efficiency by supervising and coordinating essential daily office operations, including medical records printing/copying, financial records processing, phone/fax inquiries, marketing efforts, and customer service. Perform data entry in a complex system with high accuracy for alpha and numeric data inputting. Demonstrate exceptional organizational skills by managing timelines efficiently and prioritizing concurrent tasks. Accomplish administrative duties and process incoming referrals from physician offices with high-quality standards. Engage and enlighten multiple physician offices regarding TIHN referrals and various benefit issues. Supply optimal administrative support for multiple Wellness Classes and events to drive success. Effectively manage wellness classes that focus on both physical and mental health to educate students.

Oxnard, Ca

● Generated SAP to multitask the company inventory as well as complete email request● Completed all worded documents using Microsoft Office● Maintained advanced Excel techniques to summarize big data sets and make recommendations to leadership.● Responsible for scheduled Quarterly Leverage Reviews to improve company data● Documented the manufacturing process flow to leadership with a clear picture of Current state.● Made important justified proposals for future data usage● Ensured that all company policies, procedures and work instructions were being followed appropriately, particularly in regard to Safety● Monitored the increased data integrity

Westlake Village, Ca

Help homeowners with Bank of America home mortgage loans to avoid foreclosure via short sale. Process loans and gather missing documents from home owners and real estate brokers by communicating through phone/email, ensuring that reviews are in accordance with program specific (FNMA/HAFA/COOP) and state guidelines while minimizing financial losses to Bank of America.• Accountable for document collection and final review and ensuring that all the task documents are completed on time. • Port management following daily updated schedules and reaching out directly to work with agents. • Honed mortgage experience providing detailed document review and analysis. • Strict adherence to company policy following detailed instructions from Bank of America. • Strong customer service skills as well as problem solving/analytical abilities; often working with agitated agents in extremely constrained time frames in order to move their files forward before foreclose.

Camarillo, Ca

Planned weekly staff schedules as needed and supervised both permanent as well as temporary test center administrators.Assisted in the hiring and training of new test center administrators.Delivered over 300 professional computer based exams (Used Excel, Powerpoint, Office on daily basis)Managed quality assurance through audits Processed data entry and handled all site orders as well as monthly expense reports.Handled all yearly employee reviews.

Lexington, Kentucky Area

Proctored exams/Answered Phone callsUpdated Computer Software and Server requirements.Used Microsoft Word/Excel/Powerpoint/Outlook programs on a daily basis. Performed excellent customer service with all examinees.

Collective Bargaining Agreement, Scouting, Analytics, Social Media

Masters Of Sports Management, Sport And Fitness Administration/Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Education record