Richard M. Email & Phone Number

East Grinstead

London

• TDA Capital is a group of companies covering Hotels, and Jewellery. The hotel business was previously known as Royal Demeure hotels and has six 4-5 star hotels in Italy. Responsible for the digital strategy, including.
• Ownership of Website and UX, to ensure best customer… Show more TDA Capital is a group of companies covering Hotels, and Jewellery. The hotel business was previously known as Royal Demeure hotels and has six 4-5 star.
• Ownership of Website and UX, to ensure best customer experience
• Digital strategy and marketing plan, covering online partnerships to digital marketing
• UK call centre, team of 8
• Online marketing team of 3 direct reports and 6 indirect.

London, United Kingdom

Revenue and e-Commerce consultancy for small companies in the hospitality and leisure industry

London

• Dorchester Collection is a group of nine iconic luxury hotels and restaurants in keys cities around the world: The Dorchester, The Beverly Hills Hotel, Plaza Athenee, Le Meurice, Principe di Savoia, Hotel Bel-Air.
• … Show more Dorchester Collection is a group of nine iconic luxury hotels and restaurants in keys cities around the world: The Dorchester, The Beverly Hills Hotel, Plaza Athenee, Le Meurice, Principe di Savoia, Hotel.
• Ownership of Website and UX, to ensure best customer experience
• Digital strategy and marketing plan, covering online partnerships to digital marketing
• 3rd party distribution channels,
• Team of 4 direct reports and 9 indirect

London, United Kingdom

• Maybourne hotel group formally known as the Savoy Group is a group of iconic luxury hotels in London (Claridges, The Connaught and The Berkley, and previously the Savoy) Responsible for the digital strategy and online.
• Ownership of Website and UX, to ensure best customer experience
• Digital strategy and marketing plan, covering online partnerships to digital marketing
• All GDS marketing
• Digital marketing budget of… Show more Maybourne hotel group formally known as the Savoy Group is a group of iconic luxury hotels in London (Claridges, The Connaught and The Berkley, and previously the Savoy).
• Digital marketing budget of £350k

Gatwick And Warrington

• Air Miles was a subsidiary of British Airways, but the airline also operated a different scheme for its frequent flyers called BA Miles. Airmiles had an active membership of 8 million. Responsible for all product loads.
• Product loading of all Airmiles products
• Capacity checks for all offers on a proactive basis
• Team of 13 reports over two sites, including creation of a new team Key Achievements:… Show more Air Miles was a subsidiary of British Airways, but the airline also operated a different scheme for its frequent flyers.
• Team of 13 reports over two sites, including creation of a new team Key Achievements:
• Reduced loading times and accuracy by team restructure

London And York

• Best Western UK is the largest independently owned and managed hotel chain in Great Britain and the Channel Islands with over 280 two, three and four star properties. Best Western GB provides sales, revenue and.
• Responsible for all product loads for Best… Show more Best Western UK is the largest independently owned and managed hotel chain in Great Britain and the Channel Islands with over 280 two, three and four star.
• Responsible for all product loads for Best Western UK
• Team of 6 reportsKey Achievements:
• Wrote and Implemented an automatic rate trawl application leading to reduced loading times/accuracy
• Rate loading achieved within agreed times and most cases in a shorter period

Nice Area, France

The company is structured around two areas: its global distribution system and its IT Solutions business area. Acting as an international network, Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its Amadeus CRS distribution business area. Through its IT.