Richard Anthony Email and Phone Number
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Richard Anthony personal email
Richard Anthony phone numbers
Salesforce Administrator with a background in healthcare, e-commerce and higher education
Volvo Group
View- Website:
- volvogroup.com
- Employees:
- 77030
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Professional Solution Engineer And Salesforce AdministratorVolvo GroupChapel Hill, Nc, Us
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Professional Solution Engineer/Salesforce AdministratorVolvo Group May 2023 - PresentGöteborg, Se• Provide direct assistance to end users or through line of business teams• Execute declarative configuration as needed to deliver product solutions, including object creation, assignment rules, and approval processes• Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups• Manage data loads to populate and maintain key business data• Investigate and resolve technical application issues • Build and maintain multiple solutions within the Salesforce Sales Cloud, Service Cloud, and Commerce Cloud
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Salesforce AdministratorChanneladvisor Apr 2020 - Apr 2023Morrisville, Nc, Us• Lead agile sprints to implement experiences in Sales Cloud, Service Cloud, Marketing Cloud, Sites and Communities • Act as team subject matter expert in custom objects, page layouts, formula fields, workflow rules, validation rules, process builder, Apex, and flows • Managed user access, roles, profiles, and permission sets to assure appropriate data access• Led migration from Classic to Lightning environment, ensuring a consistent user experience, a cohesive UI design, and appropriate security controls • Partnered with business team to analyze and deploy apps including Jitter Bit, CPQ, 6Sense, CaptivateIQ, SalesNavigator, FieldPro, OwnBackup, and Zoominfo -
Salesforce AdministratorDude Solutions Sep 2018 - Apr 2020• Collaborated with end-users, including Sales, Marketing, Sales Operations, Sales Development, and IT• Designed and implemented Salesforce solutions using standard configuration and established configuration best practices• Built custom objects, page layouts, formula fields, workflow rules, validation rules, processes, Apex code and flows • Developed and delivered training to end users • Generated ad hoc reports and dashboards using Salesforce Reports, Dashboards and custom development
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Salesforce Administrator/Application DeveloperCoilcraft, Inc. Nov 2013 - Sep 2018• Led Salesforce administration and development, including managing all user accounts, custom profiles, permission sets, page layouts, workflows, custom objects, and interfaces • Built web service to integrate internal company document control system with Salesforce • Architected, built, and supported internal and customer-facing applications with JavaScript, JQuery, and C# for government compliance, security, sales quotes, employee onboarding, and quality management • Defined new responsive platform to improve webpage load time and increased SEO performance for $12M sales channel • Oversaw website traffic using Google Analytics, SEMRush, and Alexa, including shopping cart abandonment and marketing campaign performance
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Environment/Implementation ManagerWalgreens Sep 2009 - Nov 2013Deerfield, Il, Us• Led Implementation, Systems Health and Technical Support teams for 24x7 AIX environments• Architected new infrastructure to optimize performance and meet SLAs for response time and availability• Designed and implemented production security lock down procedures• Conducted annual disaster recovery tests• Managed resolution of emergency down time events by coordinating teams of DBAs, system administrators, networking administrators and development managers -
Implementation Project ManagerWalgreens Feb 2007 - Sep 2009Deerfield, Il, Us• Managed team responsible for performing code migrations and change implementations, while partnering with business and IT to evaluate impacts • Led compliance efforts for SAS70 and SOX • Led key projects: claim extracts to data warehouse, voluntary data sharing agreements, and enrollment process enhancements • Developed performance tuning, monitoring and application configuration scripts
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It ManagerNorthern Illinois University Oct 1997 - Jan 2007Dekalb, Il, Us• Managed technical roadmap, clinic IT budget, HIPPA/privacy compliance and vendor pricing negotiations • Managed and acted as primary developer on new technology implementations and upgrades: Electronic Medical Record System (EMR), Laboratory Information System (LIS) & Inventory Control System, Online prescription site, health education, and marketing • Initiated effort to implement ITIL concepts, including incident, problem, and change management • Managed technical support team for the ambulatory health care facility, including database administration, network administration, desktop support, and customer support
Richard Anthony Skills
Richard Anthony Education Details
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Northern Illinois UniversityInformation Systems -
Northern Illinois UniversityMarketing
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The University Of Texas At Austin
Frequently Asked Questions about Richard Anthony
What company does Richard Anthony work for?
Richard Anthony works for Volvo Group
What is Richard Anthony's role at the current company?
Richard Anthony's current role is Professional Solution Engineer and Salesforce Administrator.
What is Richard Anthony's email address?
Richard Anthony's email address is ri****@****sor.com
What is Richard Anthony's direct phone number?
Richard Anthony's direct phone number is +181576*****
What schools did Richard Anthony attend?
Richard Anthony attended Northern Illinois University, Northern Illinois University, The University Of Texas At Austin.
What are some of Richard Anthony's interests?
Richard Anthony has interest in Photograph, Kids, Collecting Antiques, Electronics, Traveling, Home Improvement, Reading, Music, The Arts, Travel.
What skills is Richard Anthony known for?
Richard Anthony has skills like Sdlc, Project Management, Data Warehousing, Management, Visio, Business Analysis, Troubleshooting, Process Improvement, Unix, Software Documentation, Software Project Management, Data Analysis.
Who are Richard Anthony's colleagues?
Richard Anthony's colleagues are Maria Welltén, Vania Cristina Das Chagas, Sai Prakash, Edgar Cubillos, Dalton Marinho, Priyanka Satheesh, Vishvas M S.
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