AeroLeads people directory · profile
Richard Rivera Email & Phone Number
Vice President of Sales Operations
at
Charter Communications
1 work email found
@charter.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Sales Operations
Location
New York City Metropolitan Area, United States
Company size
Who is Richard Rivera? Overview
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Quick answer
Richard Rivera is listed as Vice President of Sales Operations at Charter Communications, a with 33307 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at charter.com and a matched LinkedIn profile for Richard Rivera.
Richard Rivera previously worked as Sr Director of Operational Readiness at Charter Communications and Sr. Director Data & Analytics at Charter Communications. Richard Rivera holds Master Of Business Administration (Mba), Business Intelligence from Southern New Hampshire University.
Company email context
Email format at Charter Communications
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{first}.{last}@charter.com
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AeroLeads found 1 current-domain work email signal for Richard Rivera. Compare company email patterns before reaching out.
Profile bio
About Richard Rivera
As the Sr. Director of Operational Readiness at Charter Communications, I have over six years of experience in data and analytics, where I collaborate closely with senior leaders to establish strategy and vision for the organization. I hold a master's degree in business intelligence and have skills in customer relationship management, analytical skills, and presentations.I leverage my expertise in data modeling, reporting, and dashboard design to analyze impacts and enhancements to commission plans, incentive structures, and strategy that lead to increased sales performance. I also thrive in a fast-paced ad-hoc environment and deliver timely and accurate analysis. I have been awarded the Top Director Award in Residential Direct Sales for 2020 for my contributions. I am passionate about using data and analytics to enable, facilitate, and empower the team and the organization to achieve their goals and mission. I bring diverse perspectives and experiences to the table and value collaboration, innovation, and excellence.
Listed skills include Microsoft Office, Staff Supervision, Customer Service, Retail Sales Analysis, and 23 others.
Current workplace
Richard Rivera's current company
Company context helps verify the profile and gives searchers a useful next step.
Charter Communications
13 roles · 21 years
Richard Rivera work experience
A career timeline built from the work history available for this profile.
Sr Director Of Operational Readiness
Current
Sep 2022 - Present
Sr. Director Data & Analytics
Feb 2022 - Sep 2022
Director Of Analytics
• Collaborated closely with Residential Direct Sales senior leaders to establish strategy and vision• Created strategy & performance PowerPoints, including the monthly CEO presentation• Design and maintain core KPI reporting and ranking dashboards• Developed data models to analyze impacts and enhancements to commission plans, incentive structures, and strategy that led to increased sales performance• Thrived in a fast pace Ad-Hoc environment and delivered timely and accurate analysis• Integrated Teradata into our SQL server to provide valuable granular details• Awarded Top Director Award in Residential Direct Sales for 2020
Sep 2019 - Mar 2022
Sr. Manager Reporting & Analytics
• Migrated labor-intensive reporting to automation through the use of SQL Server & Tableau• Trained and developed sales analysts that led to increased productivity and accuracy
Mar 2018 - Sep 2019
Machine Learning Certificate
CoursesProblem-Solving with Machine LearningEstimating Probability DistributionsLearning with Linear ClassifiersDecision Trees and Model SelectionDebugging and Improving Machine Learning ModelsLearning with Kernel MachinesDeep Learning and Neural Networks
Jun 2024 - Sep 2024
Manager, Sales Operations And Analytics
• Created unique productivity metrics that were adopted in nationwide reporting that led to increased field sales performance• Leveraged databases from 3 legacy companies in a post-merger environment to provide analytical insights on sales performance, behavior, and strategy for turf assignment
Mar 2016 - Mar 2018
Lead Sales Analyst
• Assisted the VP of Retail Sales in analyzing sales & expenses• Created a customer retention incentive program that led to a $400k improvement in monthly recurring revenue in the NYC market for Q1 2016 over the prior year. • 2015 Winner's Circle Recipient for outstanding performance
Jun 2015 - Mar 2016
Retail Sales Analyst
• Develop and distribute daily core metric reporting to the East Region Retail Department.
Sep 2014 - Jun 2015
Jul 2013 - Sep 2014
Lead Representative Supervisor
- Lead a team sales and payment center representatives through thedaily operations of a cable sales store.
Apr 2010 - Jul 2013
Payment Center Representative
Jan 2009 - Apr 2010
Sales Representative
Radioshack
2006 - 2008
~2 yrs
Team & coworkers
Colleagues at Charter Communications
Other employees you can reach at charter.com. View company contacts for 33307 employees →
MG
Meredith Garwood
Colleague at Charter CommunicationsWaxhaw, North Carolina, United States
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SG
Srujanasri Goud
Colleague at Charter CommunicationsDenton, Texas, United States
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MS
Manisha Saxena
Colleague at Charter CommunicationsSt Louis, Missouri, United States
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CK
Christopher Kemp
Colleague at Charter CommunicationsNashville, Tennessee, United States
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HF
Hedberg Frances
Colleague at Charter CommunicationsKennewick, Washington, United States
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DE
Donald Eric Hulderson
Colleague at Charter CommunicationsSun, Louisiana, United States
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KW
Kevin Walker
Colleague at Charter CommunicationsCameron, North Carolina, United States
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CP
Cameron Price
Colleague at Charter CommunicationsLouisville, Kentucky, United States
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LH
Lynette Hall
Colleague at Charter CommunicationsFort Worth, Texas, United States
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DH
Debbie Harrison
Colleague at Charter CommunicationsUnicoi, Tennessee, United States
View →
Meredith Garwood
Colleague at Charter CommunicationsWaxhaw, North Carolina, United States
View →
SG
Srujanasri Goud
Colleague at Charter CommunicationsDenton, Texas, United States
View →
MS
Manisha Saxena
Colleague at Charter CommunicationsSt Louis, Missouri, United States
View →
CK
Christopher Kemp
Colleague at Charter CommunicationsNashville, Tennessee, United States
View →
HF
Hedberg Frances
Colleague at Charter CommunicationsKennewick, Washington, United States
View →
DE
Donald Eric Hulderson
Colleague at Charter CommunicationsSun, Louisiana, United States
View →
KW
Kevin Walker
Colleague at Charter CommunicationsCameron, North Carolina, United States
View →
CP
Cameron Price
Colleague at Charter CommunicationsLouisville, Kentucky, United States
View →
LH
Lynette Hall
Colleague at Charter CommunicationsFort Worth, Texas, United States
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DH
Debbie Harrison
Colleague at Charter CommunicationsUnicoi, Tennessee, United States
View →
3 education records
Richard Rivera education
Master Of Business Administration (Mba), Business Intelligence
Southern New Hampshire University
Bachelor Of Arts (B.A.), Economics
Queens College
Associate'S Degree, Computer Information Systems
Queensborough Community College Of The City University Of New York (Cuny)
FAQ
Frequently asked questions about Richard Rivera
Quick answers generated from the profile data available on this page.
What company does Richard Rivera work for?
Richard Rivera works for Charter Communications.
What is Richard Rivera's role at Charter Communications?
Richard Rivera is listed as Vice President of Sales Operations at Charter Communications.
What is Richard Rivera's email address?
AeroLeads has found 1 work email signal at @charter.com for Richard Rivera at Charter Communications.
Where is Richard Rivera based?
Richard Rivera is based in New York City Metropolitan Area, United States while working with Charter Communications.
What companies has Richard Rivera worked for?
Richard Rivera has worked for Charter Communications, Ecornell, Time Warner Cable, and Radioshack.
Who are Richard Rivera's colleagues at Charter Communications?
Richard Rivera's colleagues at Charter Communications include Meredith Garwood, Srujanasri Goud, Manisha Saxena, Christopher Kemp, and Hedberg Frances.
How can I contact Richard Rivera?
You can use AeroLeads to view verified contact signals for Richard Rivera at Charter Communications, including work email, phone, and LinkedIn data when available.
What schools did Richard Rivera attend?
Richard Rivera holds Master Of Business Administration (Mba), Business Intelligence from Southern New Hampshire University.
What skills is Richard Rivera known for?
Richard Rivera is listed with skills including Microsoft Office, Staff Supervision, Customer Service, Retail Sales Analysis, Telecommunications, Customer Retention, Customer Satisfaction, and Training.
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