Richard Sheets Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Kansas City, Missouri Area

Collaborated directly with the VP of Sales to identify, implement, and execute company strategies while overseeing independent Sales Reps and groups on individual accounts. Tasked with revising and repairing previous pricing issues, pinpointing miscalculated backend costs and pioneering a new structure for pricing organization. Strengthened customer relations by elevating communication patterns as a key component to rebuilding relationships while seeking to assist each customer in understanding the new pricing system. Corrected incorrect tariffs and erroneous cost increases in effort to establish a forward-thinking foundation with accurate sourcing.- Exhibited strenuous effort in saving large customer accounts and maintaining amiable relationships despite implementation of pricing changes.- Uncovered and worked through pressing issues by streamlining sourcing, leveraging buying power, implementing Direct Import processes, and restructuring logistics and overall business costs.- Applied changes over the course of a year which reduced operating costs and increased both profitability and customer satisfaction.- Managed over100 accounts across the nation, individually ranging from an annual $10K to $5M.- Assist in the oversight and guidance of six Coordinators. - Restructured pricing and turned around a -16% profitability across 76 accounts to +24% in only nine months.- Initiated a new off-road lifting brand for the retail market.- Won several line-reviews based on the company’s new business position which opened the door to several large retail markets and businesses. - Renegotiated and restructured the direct import program

Kansas City, Missouri Area

Spearheaded major plumbing projects for residential and commercial applications, gaining experience as an estimator before stepping into advanced role of project manager. Led team in excavations, remodeling, damage mediation, and closing processes. Completed evaluations to fully assess and document job scope before selling the work to prospective homeowners and businesses. Responsible for customer satisfaction, job site coordination, scheduling, presenting solutions, mediating disagreements, and oversight of a multitude of excavation and interior teams. Developed and exceeded sales and productivity targets while maintaining relationships with repeat customers and sub-contractors.- Directed projects autonomously, with Roto Rooter only contributing the prospects and indirect oversight.- Recognized as number one in production for 2016 and 2017 and projected for the same ranking in FY2018.- Averaged 300% of required production goals and generated revenue of $1M+ in both 2017 and 2018,consistently presenting accurate weekly reports on progress and production numbers.- Won Estimator of the Year award twice consecutively and contributed to key departmental advancement.

Kansas City, Missouri Area

Completed repair work and hired crews for new roof and re-roof/tear-off jobs. Managed prospecting, bidding, and closing of deals for new jobs. Assessed the full scope of potential jobs and provided detailed overview to homeowner or builder. Maintained a safe working environment and coordinated delivery needs and scheduling to ensure client and crew satisfaction, with success measured in ability to perform quality work on time and on budget.- Grew business to exceed $100K in year one, strictly through word of mouth leads.- Completed all jobs without any major accidents and without detrimental effect in either quality or production.

Houston, Tx.

Coordinated the opening and establishment of LA branch, securing extensive marketplace growth within the first two years. Embraced new challenges with Houston branch, transferring focus to aerial and construction equipment rather than primarily earth moving. Oversaw prospecting, opening 10+ new accounts per month while maintaining existing accounts to ensure continued business. Acquired extensive knowledge in sales development and customer service.- Promoted within 18 months of hire and consistently recognized as number one within the company regarding lead generation, new account opening, and establishment of new business.