Richard Stanger Email & Phone Number

Torrance, California, United States

Hawthorne, California, Us

El Segundo, California, Us

• Designed modular deployment container system for operational technology infrastructure. Modular containers consisted of a launch Mission Control systems and a rapidly deployable data center.• Optimize system performance, identifying and triaging technical blockers pertaining to various IT systems.• NIST 800-171 domain owner for Operations enclave. Implemented DISA STIGs & control requirements. • Developed a comprehensive training and qualification program for operations personnel across multiple departments ensuring compliance with FAA and Range regulations.• Coordinated with Launch and Test department to lead on-console technical monitoring and support of launch site technology infrastructure during critical operations.• Collaborated with cross-functional teams to define project scope, objectives, and deliverables to ensure smooth coordination and alignment throughout all phases of development and deployment.• Sat on console as primary launch support for IT systems for multiple flight campaigns.• Authored numerous procedures ensuring integrity of systems for launch support.• Acted as primary systems engineer supporting various launch infrastructure (VMware cluster, Windows Server, Linux Ubuntu), networking equipment (Juniper/Palo Alto), and audio systems (Riedel).

El Segundo, California, Us

Washington, Dc, Us

• Lead team of 24 Marines as Platoon Sergeant to deliver routine maintenance, troubleshooting, and repairs of the Marine Air Command and Control Tactical Data Systems to support operational readiness and reliability at the unit level.• Established training schedule and evaluation for deployment readiness of the platoon and all unit Marines to ensure proper technical training to increase proficiency in operational systems assigned to the Communications and Electronics platoon.• Managed the flow of information within the systems, ensuring data integrity and security including data backup, recovery, and secure transmission over tactical data links and joint range extension protocols as well as established secure intelligence links.• Maintained detailed records and accountability of diagnostic/support tools, system configurations, changes, maintenance activities, and operational procedures related to the Marine Air Command and control Tactical Data Systems.

Lexington, Ma, Us

• Migrated Microsoft Exchange resources and data of over 4000 employees from on-premises Exchange Server to Exchange Online.• Assisted in planning, managing, and troubleshooting the migration of infrastructure data, totaling more than 270TBs of data from multiple source location into Microsoft OneDrive/SharePoint.• Served as primarily escalation point to provide end user support and perform root cause analysis for all tier trouble tickets related to Microsoft Exchange and Microsoft Office 365 GCC-High applications.• Worked in unison with Service desk, Desktop Engineering, and Exchange Messaging teams to monitor, plan, and implement updates to Microsoft products in accordance with Microsoft GCC-High regulations.

Glendale, Ca, Us

• Deployed and configured hardware and software solutions based on client specific requirements.• Provided remote technical support to end users and clients to diagnose and resolve IT-issues related to hardware, software, and networking issues.• Monitored for security breaches and respond to incidents, including managing backups and disaster recovery solutions.• Maintained accurate records of systems configurations, change management, and incidents while providing reports on performance and help desk metrics to clients and management.

Naperville, Il, Us

• Worked with clients to understand their IT needs and recommend solutions that align with their business goals while ensuring the IT services provided meet the agreed Service Level Agreements, including managing client expectations and handling escalations.• Diagnosed and resolved complex network issues, including VPN connectivity, server performance, and Active Directory related issues while monitoring and optimizing server and network performance to ensure high availability and reliability.• Provided advanced support for software compatibility issues, managed the installation and configuration of complex applications, and resolved hardware-related problems including peripherals like printers and scanners.• Implemented and managed security measures such as firewalls, anti-virus software, and multi-factor authentication while responding to security incidents, performing malware removal, and ensuring compliance with industry standards.

Master Of Science - Ms, Computer/Information Technology Administration And Management

Bachelor Of Science - Bs, Information Technology