Responsible for the overall growth of small business and consumer relationships, bridging relationships with partners and clients, coaching, and mentoring a team of direct and indirect teammates- Branch manager at two different branches in Charlotte- Led current branch from $0 to $7 million in deposits in 2 years within (low to moderate income) LMI area- Exceeds operational excellence standards with 100% pass rate during yearly audits for past 3 years- Hire, develop and retain… Show more Responsible for the overall growth of small business and consumer relationships, bridging relationships with partners and clients, coaching, and mentoring a team of direct and indirect teammates- Branch manager at two different branches in Charlotte- Led current branch from $0 to $7 million in deposits in 2 years within (low to moderate income) LMI area- Exceeds operational excellence standards with 100% pass rate during yearly audits for past 3 years- Hire, develop and retain talented team members, 3 people currently- Built the Truist brand into the branch by inspiring those within our footprint through community outreach events and connecting with influential leaders within the community.- Use influence with leadership to provide feedback around new market strategies, products and technology- Utilize partnerships with Financial Inclusion Leaders, Operation Hope, as well as other IRM partners to connect them with different businesses and consumers to further help our clients reach their financial goals.- Serves as Co-Chair to the NC West LGBTQ Pride Chapter Pride BRG - Attract & develop teammates by ensuring the recruitment, retention and growth of diverse talent, while maintaining mentorship and creating sponsorship opportunities Show less

Led and developed a team of 35 direct and indirect reports focused on providing an exceptional customer and team member experience, while mitigating risk, and supporting growth- Led 4 different branches- Increased branch’s deposits by 30% from $160 million to $208 million- Led the evolution of deepening the branches book of business, resulting in a successful culture shift- Ensured customers are informed on how Wells Fargo can help make banking easier through education and… Show more Led and developed a team of 35 direct and indirect reports focused on providing an exceptional customer and team member experience, while mitigating risk, and supporting growth- Led 4 different branches- Increased branch’s deposits by 30% from $160 million to $208 million- Led the evolution of deepening the branches book of business, resulting in a successful culture shift- Ensured customers are informed on how Wells Fargo can help make banking easier through education and demonstration of available digital resources and introducing them to partners that support their needs - Reviewed all Home Equity, and Mortgage Applications submitted at the branch- Provided support to the MLO’s with stipulation pathways and reviewed all closing documentation prior to submitting funding requests Show less

Individual contributor focused on supporting the financial needs and requests of the branch clientele