Liaising with the QA Team Leader, QA Manager and Studio Heads. The execution of the "Test Plan" on pre-release titles during the development stages. To detect program defects, and also prepare up to date versions of the title for the QA team.Document lists any defects or design issues found during testing and submit bug reports to game developers. Critically evaluate game play, technical requirements based on testing scripts and game performance.To load and test development titles and provide clear and detailed written documentation to QA Management staff as well as testing for ease of use, reliability, consistency and compatibility with different hardware. Database up keep: Fail, verify, amend and close problem reports. Improving staff motivation as well as providing staff training and regular progress reviews. The ability to work alone or in a team, and being able to manage cross-department expectations when needed.Projects worked on to date:LMA Manager 2002 (PS2).Soldier of Fortune (PS2).Star Trek: Voyager Elite Force (PS2).The Realm Online (PC).Toca Race Driver (PS2).Colin McRae Rally 3 (Xbox/PS2).Club Football (Xbox/PS2)Downhill Domination (PS2)Toca Race Driver 2 (Xbox/PC/PSP)Soldiers: Hero’s of WWII (PC)Second Sight (Xbox/PS2/GC)Club Football 2005 (Xbox/PS2)Toca Race Driver 3 (Xbox/PS2/PC)Turds: Dung Beetle Rally (PC)Sensible Soccer 2006 (Xbox/PS2/PC)Maelstrom (PC)Brian Lara Cricket (Xbox 360/PC)Colin McRae Dirt (Xbox 360/PS3/PC)Colin McRae Dirt: Hungarian/Czech/Polish/Russian (PC)Colin McRae 5 (Macintosh)Turning Point (Xbox/PS3)Race Driver Grid: (Xbox 360/PS3/PC)New Star Soccer (PC)Argonauts (PC)Hei$t (Xbox)Operation Flashpoint: Dragon Rising (Xbox 360/PS3/PC)Operation Flashpoint: Red River (Xbox 360/PS3/PC)Bodycount (Xbox 360/PS3)Formula 1 2011 (PS Vita/Nintendo 3DS)Formula 1 2012 (Xbox 360)

My position as Development QA is to identify problems from within the early stages of the design and development process, before the product is produced for QA to analyse. I am responsible for guaranteeing a level of quality for the associated departments such as QA, online, mission design, producers and marketing.The development QA role is focused around providing more detail to the Development studio, eliciting clear, concise, non-conflicting requirements from the subject matter, this includes writing and creating a detailed specifications test plan. The Development QA team is also the first line of support for the developers working with code errors, build failures and providing help understanding negative issues or working through a particularly thorny issueI am responsible for managing multiple priorities of conflicting projects.Providing daily reports to the lead producer[s] executive producers, QA manger[s] and QA Team Lead[s]Projects worked on to date:Operation Flashpoint: Dragon Rising (Xbox 360/PS3/PC)

GameStop is the world's largest video game retailer. With over 6,100 stores located throughout the United States and 17 countries, we are the retail destination for gamers around the world.Our GameStop, EB Games and Electronics Boutique retail locations set us apart in the industry. Everything that we offer our customers-from our expansive selection of new products, to our knowledgeable associates and our value-added pre-owned products-is geared to deliver customer satisfaction. We complement our store network with GameStop.com and EBgames.com, and publish Game Informer, one of the industry's largest circulation video game magazines.Together, we hold a passion for gaming, a commitment to our industry and a disciplined business perspective to continuously drive value with shareholders, customers, vendors and employees.

Responsibilities: My responsibilities are centered on giving advice and help with computer retail purchases. Two major facets of this are to provide a warm and friendly environment for customers, and to ensure that the customer is advised on the appropriate product for them and their children. The seniority as Assistant Manager carries with it extra duties such as staff motivation, staff training, with a constant eye on sales performance of the StaffManagement cover for other stores around the country is also included. Responsibilities here include providing staff cover for sick leave and annual leave, as well as undertaking general housekeeping duties, weekly stocktaking and order processing and store finances.

Requirements were to deal with a high percentage of all incoming calls and identify and sell NatWest products to match customer’s financial needs. It was also my remit to identify and transfer calls requiring specialist attention (lending, home insurance etc.) It is to be noted that this work was undertaken with adherence to a defined corporate identity strategy.