Richard Balcon Email and Phone Number
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Technology leader with extensive experience in managing software development and data engineering teams and program/project management. Richard leads business transformation and research initiatives through building, mentoring and inspiring diverse teams to deliver excellent results in complex technology solutions including cloud, SaaS, AdTech, technology infrastructure and Big Data. Richard has extensive experience working cross functionally with executive stakeholders to deliver solutions and products to optimize customer outcomes. In the current role he increased customer satisfaction scores by 30 points through redesigned reporting interface and improved standard reports. During his career Richard managed diverse and geographically distributed teams and projects, and also started his own technology consulting business and grew sales from zero to $5M in two years.SPECIALIZED SKILLS• Product/Technology Architecture• Agile/Scrum/Waterfall Optimization• Extensive Saas and ecommerce experience• Software Development Release/QA/Process Improvement• Multi-Tenant Cloud Implementation• Key Stakeholder Management Across Organizations• Leadership and Customer Engagement• Data Preparation for predictive analysis• Data Sets for deployment of AI modelsTECHNICAL EXPERTISEGeneral: Scalable online Architectures; Agile Development; Jira, Oracle OCI; AWS.Languages: Java, PHP, Python, C++.User Interface (UI) Technologies: HTML, JavaScript, CSS, React.Java Technologies: JDBC, JMS, JSP, Servlets, Java Deployment.Application Servers: WebLogic, Tomcat, Jetty, JBoss.Frameworks: Terraform, Kubernetes and docker. Spring, .NET.Database: Oracle, SQL, Cassandra, Storm, Solr, Hadoop, PL*SQL MySQL
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Program And Project ManagerTartan Technology, IncCalifornia, United States
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Program/Project ManagerTartan Technology, Inc Nov 2023 - PresentLed AI and data engineering projects, including AI security models and stock trading AI applications.Improved customer satisfaction by 15% by increasing development efficienciesManaged remote and local engineering teams and stakeholders, ensuring timely project delivery and cloud implementations. -
Software Engineering Program/Project ManagerProphecta Nov 2022 - Nov 2023Prophecta is a startup in B2B space, that designed technology enabled by AI to analyze real-time enterprise datato uncover hidden inefficiencies, both existing and future.Hands-on experience working on technical Projects to design large scale cutting edge data technology, enterprisecloud architectures and distributed database solutions for Prophecta customers to enable them to cut costs usingthe unique AI technology, using a Digital Twin, for the customer's business – a mathematical model used togenerate predictive insights through simulation and symbolic analysis of human behavior. Worked with productand engineering Leaders to deliver successful outcomes on tight schedule using Agile methodologies. -
Director/Program Manager Of Engineering Marketing CloudOracle Feb 2014 - Oct 2022Austin, Texas, UsOracle (Responsys) provides customers with a powerful Cloud based SaaS application to design, define,orchestrate Cross-Channel Lifecycle Marketing Projects across all digital interactive channels.Directed and supported Reporting, Analytics, Segmentation and Artificial Intelligence feature functionality for twomajor products across worldwide data centers. Managed complete lifecycle for projects that were cross- functionaland required integration across the whole organization across multiple time zones. Collaborated with programstakeholders (product, engineering, and operations) to develop and drive overall program goals working across theorganization while mitigating risks.Hands-on manager for diverse team of software developers and data engineers; delivered high level of customerservice focusing on data quality, code optimization and query performance. System supported 3000+ accountsacross multiple data centers.Increased customer satisfaction scores by 30 points; through redesigned reporting interface and improvedstandard reports.Implemented test data system allowed automated testing and reduced time to market, reducing production errorsby 65% and increasing regression test coverage 70%Migrated Oracle OBI platform to Cloud platform on accelerated time frame using OCI core technology (network,load balancers, OKE, docker, and automated deployment pipeline). -
Research Program Manager For Marketing PlatformResponsys Sep 2012 - Feb 2014UsResponsys provides customers with a powerful Cloud based SaaS application to design, define, orchestrate Cross-Channel Lifecycle Marketing programs across all digital interactive channels, for multiple industries (retail commerce, travel, banking . Key initiations managed: Managed transition of key database component to new platform (Cassandra) to reduce ongoing costs while reducing reporting processing time from 12 hours to 15 minutes.Designed and Implemented new Adtech display channel (to augment functionality) in conjunction with AppNexus API using AWS, working with Product Management adding a new revenue stream to the platform increasing sales by 30%.Researched how to increase marketing value for retail industry this saving retail customers. Provided high level proposals including new reporting, and retail features, increasing customer satisfaction by 30%. -
Technical Consultant, Engineering/Program ManagerWilliams-Sonoma, Inc. Mar 2010 - Sep 2012San Francisco, Ca, UsWilliams-Sonoma is a high-end retailer specializing in kitchen products, furniture, linens and household goods; it operates 550 outlets throughout North America and reports approximately $3 billion in revenue.Reported to Director of Ecommerce; Improved worldwide access and performance of commerce platform by implementing new architecture using Cassandra and Solr back end. -
Principal, Director Of Software EngineeringBarclays Global Investors Finance Limited Jun 2007 - Mar 2010BGI ($2B/Yr) provides investment management services and products for consumer and institutional investors. Currently responsible for driving the collaboration, records and document management, BPM, and SOA (workflow) strategies for a major investment management bank.On-boarded to remediate and manage application development processes for over 30 internal applications.
Richard Balcon Skills
Richard Balcon Education Details
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University Of HertfordshireComputer Science
Frequently Asked Questions about Richard Balcon
What company does Richard Balcon work for?
Richard Balcon works for Tartan Technology, Inc
What is Richard Balcon's role at the current company?
Richard Balcon's current role is Program and Project Manager.
What is Richard Balcon's email address?
Richard Balcon's email address is rb****@****sys.com
What is Richard Balcon's direct phone number?
Richard Balcon's direct phone number is +165062*****
What schools did Richard Balcon attend?
Richard Balcon attended University Of Hertfordshire.
What are some of Richard Balcon's interests?
Richard Balcon has interest in Skiing, Aikido, Open Source Utilization, New Technologies, Development Methodologies, Philosophy, Alternative Medicine.
What skills is Richard Balcon known for?
Richard Balcon has skills like Agile Methodologies, Soa, Enterprise Software, Cloud Computing, Software Development, Software Engineering, Integration, Start Ups, Spring, E Commerce, Java, Architecture.
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