Richard A. Bauer Email and Phone Number
Minneapolis, MN, US
Richard A. Bauer's Location
Minneapolis, Minnesota, United States, United States
Richard A. Bauer's Contact Details
Richard A. Bauer work email
- Valid
- Valid
- Valid
- Valid
- Valid
Richard A. Bauer personal email
n/a
Richard A. Bauer phone numbers
About Richard A. Bauer
I am honored to be part of an organization that features inspired leadership that reflects and exercises integrity and a proven commitment to those they lead.
Richard A. Bauer's Current Company Details
Activstyle
View
Director, Direct Marketing Services
Minneapolis, MN, US
- Website:
- ActivStyle.com
- Employees:
- 91
Richard A. Bauer Work Experience Details
-
Director, Direct Marketing ServicesActivstyleMinneapolis, Mn, Us
-
Intake ManagerActivstyle An Adapthealth Company May 2020 - Jun 2023Minneapolis, Minnesota, United StatesFounded in 1997, ActivStyle has led the industry in reliable home delivery of high-quality medical supplies. On July 1, 2020, ActivStyle became part of the AdaptHealth family of companies.ActivStyle has earned a solid reputation among individual customers, healthcare providers, case managers, and leading manufacturers for our renowned personalized service and uncompromising commitment to quality, compliance, and superior customer care.ActivStyle’s world-class leadership team has deep industry experience and expertise in medical supplies and equipment. Our executive team has nearly 100 years of combined industry experience working with some of America’s most recognized healthcare organizations.As a home medical equipment supplier, ActivStyle is accredited by the Accreditation Commission for Health Care (ACHC). Since 1986, ACHC accreditation has stood as a symbol of quality and excellence in the health care community. Accreditation by ACHC reflects ActivStyle’s dedication and commitment to meeting standards that facilitate a high level of performance and patient care.Our unmatched expertise within the ever-changing medical insurance industry uniquely positions ActivStyle to partner with patients to understand how their insurance plan works as it relates to home medical supplies needed by them personally or a loved one. We are a Medicare provider nationwide, licensed Medicaid provider in 43 states and the District of Columbia, and in-network with more managed care plans than any other medical supplier in our industry.As intake manager for ActivStyle, I lead highly skilled intake representatives within four call centers across the country as well as an international call center. Our objective is to assist patients responding to both traditional direct response television advertising and digital ads to determine their potential eligibility to receive incontinence products at no-cost to them.
-
Egiving AmbassadorVanco Payment Solutions Jul 2016 - Jan 2022Bloomington, MinnesotaMy primary objective is to provide direct, personal support and guidance to regional faith based leaders across the nation as they work to expand electronic giving solutions within their churches. My personal mission is to help these faith based leaders move - as quickly as possible, to integrate electronic payment solutions into all of the churches they lead to ensure continued financial vitality and growth.Vanco's dedicated team of sales and client service professionals as well as it mature, tested and resilient software and hardware solutions provide the complete circle of support that distinguishes Vanco from other providers in the industry.The company's experienced leadership team helps more than 30,000 clients across the U.S. conveniently, securely and efficiently accept a broad range of payments, including credit and debit cards, and more effectively manage their operations. Processing $13.1+ billion in transactions annually, Vanco leverages extensive experience in specific industries to help clients confidently and continuously meet financial goals and obligations. Industry leaders Vanco Services (founded in 1998) and Veracity Payment Solutions (founded in 2007) recently merged to form Vanco Payment Solutions. -
Vice President Of SalesNextten, Stauer Llc. Feb 2014 - Jul 2015Burnsville, MnStauer's focus is to share dramatic and compelling stories to an under served group of customers who are seeking great products at surprising prices. In fact, that is what Stauer is all about - "Smart Luxuries at Surprising Prices". Stauer is a classic, direct marketing company that focuses on proprietary jewelry, watches and a growing selection of exceptional consumer products. Unique products with compelling narratives are sourced from around the globe. While others in the direct marketing universe are relying more and more on communicating with customers within the digital realm, Stauer delights their customers with a personal, high touch level of service.At Stauer, delivering a personal experience requires you to craft, care and constantly measure the quality and frequency of that high touch service. That personalized service is delivered each and every day via Stauer's outbound and inbound call centers. The marketing and direct sales efforts are done in complete collaboration with Stauer's talented creative and product development teams.In addition to my responsibilities over outbound sales, the Stauer Human Resource and Inbound and Outbound Training team also reported to me.During my tenure with Nextten Stauer, I had four direct reports and the respective outbound sales staff which included 2 front line supervisors and nearly, 50 in-house sales professionals.This position reported directly to the President of Nextten, Stauer.In June of 2015, the Nextten Stauer, LLC business was sold by AMS (Asset Marketing Services) Holdings, LLC. It is now owned by Nextten Stauer Acquisitions, a Delaware based corporation. -
Vice President Of Marketing, First Federal Coin, New York Mint And Govmint.ComAsset Marketing Services (Ams), Inc Jul 2011 - Jan 2014Burnsville, MnServed as the principal leader of a multi-channel (print, catalog, e-commerce, new business development and direct sales) as well as the creative team for the nation's leading direct mail marketer of modern and ancient gold and silver collectible coins from across the globe.Recognizable products include: gold and silver US Eagles, the South African Krugerrand, 2008 Summer Olympics in Beijing China, the Summer Olympic Games in London, and the 2010 Winter Olympics in Vancouver. The organization also developed unique, licensed product with the Smithsonian Institute as well as other, legal tender products with foreign governments and private mints. Examples include: Coins in recognition of the 60th Year of Queen Elizabeth's ascendancy to the throne, the Marriage of Prince William and Kate and the birth of Prince George.What makes the customer experience so unique is the effective use of direct, outbound sales professions who present a growing community of repeat customers - a high end selection of limited edition, products. These relationships were constantly measured and monitored to drive a consistent customer experience.Advertising Compliance - The marketing and creative teams worked closely with in-house counsel to develop a disciplined sales language that consistently presented the genuine features and benefits of the products that were and are offered.Under my leadership. in the Spring of 2013, the multiple brands of First Federal Coin, New York Mint and GovMint were consolidated under a single brand - GovMint.com. This was an enterprise wide effort that impacted all departments and was accomplished in Q-3 of 2013. This effort represented the final act to complete the integration of the New York Mint, First Federal Coin and Preferred Customer Club into a single brand - GovMint.comDuring my tenure my team consisted of seven, director level direct reports and their supporting staffs. This position reported directly to the President of GovMint.com -
Director, Outbound Sales Preferred Customer ClubAsset Marketing Services, Inc Feb 2011 - Jul 2011Burnsville, MinnesotaPromoted to the position of Director of Outbound Sales, my focus shifted from local team level responsibilities to larger, platform level responsibilities. My immediate direct reports included: Five outbound sales managers each with teams of twenty, outbound sales professionals. Each sales team represented between $1.5 and $2.0 million is demand sales per month.The position required collaboration with a Senior Sales Manager representing three remote call centers (of the New York Mint brand) within the state as well as leaders from the product development, accounts receivable, customer experience and human resources. Sales and Systems training was coordinated through the Manager of Training and the Sales Trainer.While individual and team goals paced the sales flow performance, creative use of individual and group sales incentives drove sales success. Individual and team activity and productivity metrics maintained consistent and predictable success and sales growth, month over month.The position reported directly to the Vice President of Outbound Sales.
-
Outbound Sales Manager, Preferred Customer ClubAsset Marketing Services Inc May 2008 - Feb 2011Burnsville, MnAsset Management Services consisted of three interwoven brands that supported the collectible coin business: First Federal Coin, Preferred Customer Club and GovMint.I managed an elite team of nineteen veteran, outbound sales professionals who as a team represented over $20 million dollars in annual sales under he Preferred Customer Club brand.Lead member of the sales management team that supports the integration of the Maximizer, Customer Relationship Management package across the entire sales platform.December 2009, the New York Mint is added to the family of business units dedicated to the direct marketing of gold and silver coins.Chosen as the lead member of the sales team to support the integration of the New York Mint sales team.
-
Residential RealtorEdina Realty, Minneapolis City Lakes Office Dec 2007 - Jul 2011Minneapolis, MnShifting from the family owned, residential real estate business - I joined the Minneapolis City Lakes office of Edina Realty. Edina Realty had served as the framework of our family business and was the states most recognized and respected brand in the residential real estate business.The core focus of my customer base was on first time home buyers and relocation clients. I focused on developing life long, enduring relationships with my clients as I served their home buying or selling requirements. I always applied my own expertise in residential home construction and quality workmanship in identifying potential properties.Personal integrity as been and will always be at my core and the cornerstone of my personal brand. I honor the trust that my clients place in me in a major decision that is purchasing a home and honor that trust with faithful service. -
Licensed Residential Realtor - Co-OwnerEdna Realty Jan 2004 - Dec 2007Greater Minneapolis-St. Paul AreaAfter completing my work at ShopNBC, I joined our family owned residential real estate business. Our business specialized in first time home buyers with a focus on Emerging Markets.The core focus of my customer base was on first time home buyers and relocation clients. I focused on developing life long, enduring relationships with my clients as I served their home buying or selling requirements. I always applied my own expertise in residential home construction and quality workmanship in identifying potential properties.Personal integrity as been and will always be at my core and the cornerstone of my personal brand. I honor the trust that my clients place in me in a major decision that is purchasing a home and honor that trust with faithful service.Due to the dramatic change in our business model caused by the "Great Recession" we closed the books on our family based and ported our extensive customer base to Edina Realty.Closed Sales (for the organization): From 2000 to December 2007 = $128,000,000
-
Oracle Project Manager - Inbound, Customer Service And Promotions ModulesShopnbc Oct 2001 - Oct 2003Eden Prairie, MnJoining the ShopNBC IT team first as a "Subject Matter Expert" representing the needs of inbound, customer service and sales promotions, I served as the manager responsible for all aspects of project management related inbound order capture, customer service and all sales promotions active within the Oracle Order Management module - the front end of the business.While I did not possess a direct IT background, I enjoyed mentoring of members of the Motion International team of consultants who served as one of the Oracle experts contracted to help deploy selected Oracle modules across the ShopNBC enterprise. This environment featured a large number of customizations of several Oracle modules as well as the development of custom applications to meet the requirements of the ShopNBC business. The inbound order capture system, customer service and automated ordering system were custom applications - which was no the original intention. A project of this magnitude required the focus use of Microsoft Project Manager to manage all of the deliverables of every single stake holder.Once successfully deployed in early 2003, the custom inbound order application and custom customer service application were a major advancement in meeting the expectations of both end users and ShopNBC's customers.This position reported to the Director of IT. -
Director, Inbound Call Center OperationsShopnbc (Now Evinelive.Com) Oct 1999 - Oct 2001Eden Prairie, MnRecruited from Select Comfort, I was responsible for managing the third party handling of all inbound order calls (24 X 7) for the nation's third largest shop at home network. While not the norm for the shop at home business, ShopNBC utilized a well known (West Teleservices), off site, third party call center provider to handle all inbound order calls. The primary call center was located in Baton Rouge, Louisiana with a back up and overflow call center in Tulsa, Oklahoma.Call volume forecasts were communicated on a daily basis to help drive head count projections for each show for this 24 hour a day, live network. Regular and direct communication with both the principal account manager from West Teleservices as well as shift managers at the call centers was critical to meet the demands of a live, sales environment. The vendor was held accountable to predefined and agreed upon performance metrics such as talk time, average speed of answer, abandon rates and sales per hour.Major programming initiatives such as supporting NBC's coverage of the 2000 Winter Olympics as well as the re-branding from "ValueVision" to "ShopNBC" required coordinated training efforts across the entire vendor platform. This was accomplished through regular and consistent communication with all internal and external partners. In return for consistent leadership, West Teleservices delivered consistent, customer centered service that met or metrics driven expectations.This position reported directly to the Vice President of Customer Operations.In mid 2001, the organization determined that a major enterprise wide upgrade of the legacy systems was necessary. As this was an all encompassing project, I accepted the opportunity to serve as Project Manager for all inbound order entry, customer service, automated order entry development as the enterprise migrated to various modules of the Oracle Business Suite.
-
Director, Outbound SalesSleep Number By Select Comfort Jan 1997 - Oct 1999Plymouth, MnDirect, outbound sales of Sleep Number beds may seem like an impossibility, but together with the high energy members of the Select Comfort Sales Leadership team - Select Comfort made it a reality. Five days a week, the Select Comfort outbound staff reached out to targeted customers who had expressed an interest to learn more about the "Sleep Number" product line. At the time, an automated dialing system (Melita) was used to deliver direct connections to trained, outbound sales professionals. The automated dialing system helped ensure that each outbound sales professional's time was spent in direct conversations with customers rather than manual dialing.Over twenty, high energy and enthusiastic outbound sales professionals reported directly to me as we consistently met our monthly sales volume in dollars and units during my tenure with Select Comfort. This was accomplished while the then privately held Select Comfort business was in transition to a publicly traded entity. Working collaboratively with the inbound and service call center teams, we created a positive and productive environment that celebrated individual and group accomplishments.Productivity, Activity and Quality metrics served as the guide as worked with customers across the country either serving them directly or connecting them with a member of the retail team at one of the many retail chains that are located across the country.By the end of my tenure, the outbound team was generating over $20,000,000 in annual, demand sales with extremely low cancel and return rates. This position reported directly to the Vice President of Sales. -
Inbound Call Center Manager (Day Shift)Fingerhut Feb 1995 - Jan 1996Plymouth, MinnesotaManaged a team of six, front line supervisors and 150 inbound telephone sales representatives in a 24 X 7, bilingual call center. Inbound calls were generated by Fingerhut catalogs and multi-mailers to new and existing customers. -
Manager, Outbound Sales TrainingFingerhut Jul 1991 - Feb 1995Minnetonka, Brooklyn Center, Duluth, Eveleth And MinneapolisResponsible for leading a talented team of front-line, professional sales trainers who supported the training needs of four outbound sales centers as well as the corporate leadership training needs in the Minnetonka, corporate headquarters.The Outbound sales training that we developed included: Systems (order entry and auto-dialer usage) training, DISC Communication Styles training and fundamental sales training.Each call center featured a sales manager, three shift supervisors and sales staffs numbering from 50 to 75 part-time sales representatives.Major accomplishments include: Driving down the department turnover from 350% to 75% with the implementation of dedicated trainers and a scalable and repeatable training program.
Richard A. Bauer Skills
Leadership
Sales
Management
Marketing
Customer Service
Project Management
Direct Marketing
Marketing Strategy
Call Centers
B2b
Direct Sales
Account Management
Strategic Planning
Selling
E Commerce
Lead Generation
Training
Negotiation
Real Estate
New Business Development
Sales Management
Product Development
Call Center
Online Marketing
Advertising
Business Development
Contract Negotiation
Social Media Marketing
Spanish Translation
Bilingual Communications
Crm
Sdlc
Richard A. Bauer Education Details
-
University Of St. Thomas - Opus College Of BusinessSocial Media Marketing -
Political Science And Government, Marketing -
Osseo Senior High SchoolPhysical Sciences
Frequently Asked Questions about Richard A. Bauer
What company does Richard A. Bauer work for?
Richard A. Bauer works for Activstyle
What is Richard A. Bauer's role at the current company?
Richard A. Bauer's current role is Director, Direct Marketing Services.
What is Richard A. Bauer's email address?
Richard A. Bauer's email address is rb****@****orp.com
What is Richard A. Bauer's direct phone number?
Richard A. Bauer's direct phone number is +195270*****
What schools did Richard A. Bauer attend?
Richard A. Bauer attended University Of St. Thomas - Opus College Of Business, University Of Minnesota-Twin Cities, Osseo Senior High School.
What skills is Richard A. Bauer known for?
Richard A. Bauer has skills like Leadership, Sales, Management, Marketing, Customer Service, Project Management, Direct Marketing, Marketing Strategy, Call Centers, B2b, Direct Sales, Account Management.
Not the Richard A. Bauer you were looking for?
-
Richard A. Bauer
United States
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial