Richard Berkman work email
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I am blessed to lead one of the most talented commerce teams in the world and partner with some of the world’s biggest brands. Our team is responsible for advising, solutioning, and delivering on the goals of our clients through collaboration with strategic partners and commitment to growing our own digital commerce and broader customer transformation business.With my extensive experience in customer experience, business design, digital commerce, and end-to-end customer transformation, I collaborate with clients and partners to solve some of their most complex business challenges while maintaining a focus on measurable business outcomes.Drawing on my experiences launching successful start-ups, I feel right at home innovating at the most incredible 111-year-old startup. I wake up every morning excited to help our clients and partners become more effective and aligned by applying and implementing proven digital strategies, solutions, practices, and technologies while changing the way they work.Specialties: * Front office digitization, digital commerce strategy and implementation, web/mobile design and development, electronic/physical software distribution, hosting, and supply chain optimization across numerous industries.* Human-Centered Design, Enterprise Design Thinking Leader & Advocate* Omni-Channel, Cognitive, Predictive, and Web Analytics* Sales & Marketing Strategy/Operations, Sales Enablement, Sales Process Alignment, Product Marketing, Business Development, and Consulting Services* Experience Orchestration, MACH Strategies, Digital Marketing, Content Management, Social Media & Collaboration, CRM, Competitive Intelligence, Pricing Strategy and Platform Selection* Orchestrated the first online shopping transaction from outer space, Virtual Emporium, New York City, Nov 6, 1997. Mir Cosmonauts did their holiday shopping on Virtual Emporium, a bricks-and-mortar / clicks-and-mortar e-commerce play.
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Vice President And Senior PartnerIbmNeedham, Ma, Us -
Vice President & Senior PartnerIbm Ix Nov 2022 - PresentArmonk, Ny, Us -
Global Leader, Digital CommerceIbm Ix Jun 2020 - PresentArmonk, Ny, Us -
Global Leader, Enterprise Design ThinkingIbm Ix Jun 2013 - PresentArmonk, Ny, UsLead the global adoption and scale of our IBM's Enterprise Design Thinking Practice for IBM Consulting for both IBM's own delivery framework and assisting our clients with the adoption of Enterprise Design Thinking within their organizations. -
Lead Account Partner, Financial Services, Ibm ServicesIbm Ix Jun 2015 - Jun 2020Armonk, Ny, UsAs Partner in Financial Services IBM iX, Cambridge Studio, I lead cross-functional teams to co-create with our clients to deliver exemplary experiences using IBM Design Thinking and Agile frameworks. I specialize in solution design and delivery of complex, cognitive & analytic driven applications for digital, mobile and multichannel initiatives, inclusive of social and analytic digital strategy, user experience design & development projects for enterprises in the Financial Services (Banking, Financial Markets & Insurance) industry and have deep cross industry experience in sports/entertainment, life sciences/pharmaceutical, education and retail industries. -
Partner & Ix Cambridge Studio LeaderIbm Ix Aug 2016 - Oct 2019Armonk, Ny, Us -
Associate Partner Financial Services, GbsIbm Ix Aug 2011 - Jun 2015Armonk, Ny, UsAs Partner in Financial Services IBM Interactive Experience, Boston Studio, I co-create with our clients to deliver exemplary experiences leveraging IBM Design Thinking and Agile frameworks. I specialize in solution design and delivery of complex, analytic driven applications for digital, mobile and multi-channel initiatives, inclusive of social and analytic digital strategy, user experience design & development projects for enterprises in the Financial Services (Banking, Financial Markets & Insurance) industry and have deep cross industry experience in higher education, sports/entertainment, life sciences/pharmaceutical and retail industries. -
Vp, Sales Enablement StrategyQvidian Dec 2008 - Aug 2011Austin, Texas, UsWork with Qvidian's sales and client management teams to provide customers with strategies and tactics that will increase sales productivity. Provide expertise in areas of sales strategies, sales analytics and driving successful adoption of sales enablement tools and technologies. -
Managing DirectorLightmaker Boston Jun 2008 - Nov 2008Vancouver, Bc, CaLightmaker is a professional services agency that has been creating award-winning interactive experiences the world over since 1997.Management of day to day operations including production management, business development, management of human resources, maintaining and monitoring supplier relationships, client invoicing and payroll oversight and overall P&L. -
Director, Ebusiness SolutionsSpss Inc. Sep 2006 - Jun 2008Lead the eBusiness Solutions Group including strategic and tactical responsibility for improving and growing the company’s eBusiness channel, all SPSS intranet sites supporting marketing, sales and alliances, corporate and customer portals and collaboration as well as the SPSS online store/eCommerce strategy. Additionally responsible for leading the SPSS pricing board.
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Sr. Manager, Marketing StrategySpss Inc. Jan 2002 - Aug 2006Lead marketing strategy, competitive intelligence, pricing board, implementation of global sales messaging, sales enablement tools and corporate intranet for worldwide employees.
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Principal, Solutions ArchitectNetgenesis Mar 1999 - Dec 2001UsNetGenesis was acquired by SPSS in late 2001.Establish and lead Web analytic consulting group responsible for creating Web analytic solutions delivery methodology and sales offerings.Helped establish and evangelize Web analytic market / standardize eMetrics and conducted over 100 enterprise Web and multi-channel analytic solutions and software implementations across multiple verticals for numerous Fortune 100 / 1000 companies. -
Vp Sales And MarketingVirtual Emporium 1996 - 1998Established the world's first retail store for online shopping to both humanize and understand the user experience. While the world was on 14.4 / 28.8 modems, we pumped T1 lines into physical retail stores to help people understand it was safer to shop online than hand their credit card to a waiter in a restaurant.We had stores in LA, NY, as well as kiosks in cyber cafes and airports that married the physical and digital experiences. I led sales and marketing and drive a business model that supported a collection of vendors from around the world, who had both in-store -- and through teaming with Netscape -- accessed one of the World's first Extranets to manage their online inventory. While a bit ahead of our time, we were able to gain a deep understanding of what makes a great online shopping experience, which led some of our team to spin-off to build the first Superbowl eCommerce experience, the first telecom website that could add minutes via credit card to a disposable mobile phone and much more. It is fun to still see some of the ideas we had back then come to life today.
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Director Of MarketingAssociated Builders And Contractors 1993 - 1996Washington, Dc, Us
Richard Berkman Skills
Richard Berkman Education Details
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InseadGeneral -
Syracuse UniversityPhilosophy And Biology -
Syracuse UniversityMaxwell School Of Citizenship
Frequently Asked Questions about Richard Berkman
What company does Richard Berkman work for?
Richard Berkman works for Ibm
What is Richard Berkman's role at the current company?
Richard Berkman's current role is Vice President and Senior Partner.
What is Richard Berkman's email address?
Richard Berkman's email address is rb****@****ail.com
What is Richard Berkman's direct phone number?
Richard Berkman's direct phone number is (800) 426*****
What schools did Richard Berkman attend?
Richard Berkman attended Insead, Syracuse University, Syracuse University.
What are some of Richard Berkman's interests?
Richard Berkman has interest in Music And Various Art Performances, Children, Skiing, Fantasy Football, Gardening, Attending Sports, Traveling And Site Seeing, Environment, Education, Amateur Photography.
What skills is Richard Berkman known for?
Richard Berkman has skills like Strategy, Analytics, Crm, E Commerce, Digital Marketing, Enterprise Software, Sales Enablement, Business Development, Web Analytics, Competitive Analysis, Management, Professional Services.
Who are Richard Berkman's colleagues?
Richard Berkman's colleagues are Braden Schlueter, Amareswer R., Ivan Alejandro Coffeen Calvario, Rajeshkumar Murugesan, Suvankar Saha, Pavan Reddy P, Peter Kennedy.
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