Richard Bessette Email & Phone Number

IT Specialist with experience in Public Safety, Computer Aided Dispatch, and E911 Systems. Currently serving as Project Manager, Database Administrator, Network Administrator, GIS Coordinator, and Microsoft Domain Admin with a Multi-Jurisdictional Dispatch Center. Current Public Safety System serves 7 Municipalities with total call volume over 125,000 annually. Served as IT Project Manager on the following Projects:-Renovation of our main 911 center-New build of our remote 911 facility-Complete overhaul of the wireless mobile system, Campus Wide network, and CAD/RMS/Mobile Data Systems.Current managed CAD/RMS/Mobile Data system serves 500 users, 130 mobile devices, 100 RMS workstations, and 13 CAD terminals. Experience with the following Systems:-SunGard OSSI Public Safety Suite (CAD, RMS, MCT,& MFR)-SunGard HTE Public Safety Suite (CAD6, MDB, Fields Reporting, and CRIMES)-Radio-IP Mobile VPN products-Firehouse RMS-Positron Power 911-ArcGIS-Motorola Gold Elite and MIP 5000-Dictaphone, and Eventide RecordersProfessional Memberships:-Registered Microsoft Partner-APCO (Association of Public Safety Communication Officials)-NENA (National Emergency Numbers Association)-SUGA (SunGard User Group Association)Current Certifications:-NetMotion XE Certified Administrator-ENP - Emergency Number Professional-Microsoft Certified Systems Administrator-Microsoft Certified Technology Specialist: SQL Server 2005-Certified Ethical Hacker-CompTIA A+ Certified Service Technician-CompTIA Network+ CertifiedSpecialties: E911 Systems, Computer Aided Dispatch, PSAP Design / Implementation, Geographical Information Systems, Local Area Network Design, Wireless Network Design, Active Directory, Group Policy, DHCP, DNS, Sharepoint, Watchguard Firewalls, Cisco Routers, HP ProCurve Switches

Listed skills include Public Safety, Microsoft Certified Professional, Wireless Networking, Group Policy, and 26 others.