Richard Kern work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Richard Kern personal email
- Valid
Richard Kern phone numbers
Dynamic Professional Services and Customer Success Executive with a track record of building high performing technology consulting teams in financial services. A change agent and problem solver with a passion for using technology to enhance customer experience; skilled in grasping the big picture and partnering with business leaders and C-level executives. Client-facing, commercially minded leader with expertise in strategic planning, digital transformation, banking, payments, trading, and capital markets spanning Asia Pacific, Europe, UK and the Americas.Core Competencies:✔ Professional Services | Payments Consulting✔ Integrated Banking and Payments✔ Digital Transformation Strategy✔ Customer Success Management✔ Leadership | Team Building✔ Driving Revenue | Profit Growth✔ Strong Commercial Focus ✔ SDLC | Waterfall | Agile✔ On-Premise | SaaS | Cloud✔ Program Management | PMO✔ Governance and Risk✔ Compliance | Regulatory | Reporting ✔ Large-Scale Systems Integration
-
Sr. Vice President | Global Head Of Professional Services And DeliveryProvenir Jul 2023 - Mar 2024Parsippany, New Jersey, UsProvenir’s purpose is to help fintechs and financial services providers make smarter risk decisions faster with our Data and AI-Powered Decisioning Platform. Provenir brings together key decisioning, data, and AI capabilities to help power rapid approvals that drive world-class customer experiences. This unique offering gives organizations the ability to power decisioning innovation across the full customer lifecycle,driving improvements in the customer experience, access to financial services, business agility, and more.Provenir’s Data and AI-Powered Decisioning Platform provides the foundation for more accurate, automated risk decisions across identity, credit, and fraud. Our solutions enable you to stay ahead of risk and focus your resources on innovation and the customer experience. -
Vice President | Head Of Implementation And Professional ServicesAlkami Technology Jun 2019 - Sep 2023Plano, Tx, UsAlkami Technology is the leading cloud-based digital banking solutions provider for financial institutions that enables clients to grow confidently, adapt quickly and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening and loan origination, multi-payment fraud prevention, and data analytics and engagement solutions. -
Sr. Vice President | Global Head Of Professional Services | Enterprise Payments SolutionsFiserv 2014 - 2019Milwaukee, Wisconsin, UsCreated the Fiserv/Dovetail enterprise payments global professional services practice from the ground up to deliver digital payments transformation strategy. Designed and executed on-premise and SaaS/cloud delivery models that delivered client value on day one. Became an integral member of the Fiserv executive leadership team following the acquisition of Dovetail. Held full revenue and P&L accountability with a team of 110 solution architects and technology professionals. Oversaw portfolio of client delivery projects, managing onboarding priorities, governance and risk. -
Senior Vice President | Global Head Of Client DeliveryDovetail 2014 - 2017London, GbDovetail Systems was acquired by Fiserv in 2017. -
Senior Vice President | Technical Account Management | Professional Services | Customer SuccessThomson Reuters 2007 - 2014Toronto, On, CaRecruited as Global Head of the Financial & Risk Senior Leadership Team serving as a customer advocate in the area of product, technology and service leadership. Global responsibility for leading customer success and revenue retention across $1.5B ARR. Led a distributed team of technical professionals that reduced customer churn by proactively monitoring customer accounts and continuous innovation of solutions delivery process. Established service as a competitive advantage by creating consultative and trusted advisor relationships. -
Senior Vice President | Professional Services | Client Delivery | Customer SuccessLava Trading, A Subsidiary Of Citi 2003 - 2007New York, New York, UsLed transformation of NA and UKI implementation and customer success teams for this start-up technology SaaS provider of high-performance OTC, Listed and FX trading solutions used by sell-side banks, market makers, hedge funds and institutional investors, acquired by Citigroup in July 2004. Created the Program Management Office (LavaFlow ECN & Regulation NMS) with P&L accountability. Member of the Leadership Team and Operating Committee reporting directly to CEO. Led FIX integration of execution management (EMS/OMS) partners: SunGard, Thomson ATR, MacGregor and Order Management Systems, Brass, Fidessa, NYFIX, Bloomberg Tradebook, Charles River, MacGregor, Redi-Plus, LineData, Eze Castle. -
Vp | Web Services Development Head | Cash & Trade Finance TechnologyLava Trading, A Subsidiary Of Citi 2000 - 2003New York, New York, UsManaged business planning and project execution (development & implementation) of CitiDirect - Citigroup’s award-winning global cash management, payments and treasury services platform. Deployed a global web-based system built on J2EE/.Net technology and used by 100,000+ client firms in 95 countries and 19 languages.
-
Vp | Global Relationship Bank | Architecture & Internet TechnologyLava Trading, A Subsidiary Of Citi 1994 - 2000New York, New York, UsRecruited to lead distributed team of web-development professionals across multiple US development centers. Held budgetary accountability for $21MM annually. Developed and executed web-based product strategy for the Global Relationship Bank and Global Trading Technology. Initiated software best practice by adopting the Software Engineering Institute’s (SEI) Capability Maturity Model. Created Architecture and Technology Standards governance processes. Received Chairman’s Award for Excellence.
-
Solution Engineering Manager | Financial ServicesNext Computer | Founded By Steve Jobs 1990 - 1994Cupertino, California, UsRecruited as an early employee of start-up technology provider of Next Computer and NeXTSTEP, an object oriented development environment (IDE) founded by Steve Jobs. Created Professional Services practice that supported Financial Services and Software VAR development program. Apple's OS X and iOS are direct descendants of NeXTSTEP. -
Prinicpal Software EngineerSun Microsystems Inc 1986 - 1990Palo Alto, Ca, UsDeveloped business systems for a variety of clients using Sun’s Solaris UNIX operating system and OpenWin (X-Windows). Provided systems engineering support for 3rd party Computer Aided Design (CAD) and Computer Aided Software Engineering (CASE) packages.Technical Systems Engineer (1986-1988)
Richard Kern Skills
Richard Kern Education Details
-
University At AlbanyComputer Science And Mathematics
Frequently Asked Questions about Richard Kern
What is Richard Kern's role at the current company?
Richard Kern's current role is Sr Executive, Customer Experience and Professional Services.
What is Richard Kern's email address?
Richard Kern's email address is rk****@****ech.com
What is Richard Kern's direct phone number?
Richard Kern's direct phone number is +186226*****
What schools did Richard Kern attend?
Richard Kern attended University At Albany.
What are some of Richard Kern's interests?
Richard Kern has interest in Leadership, Cooking, Sailing, Hiking, Tennis.
What skills is Richard Kern known for?
Richard Kern has skills like Trading Systems, Market Data, Equities, Electronic Trading, Financial Services, Sdlc, Business Analysis, Financial Markets, Equity Derivatives, Equity Trading, Business Development, Fixed Income.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial