Richard Bledsoe

Richard Bledsoe Email and Phone Number

Chief Executive Officer at DIRICH Enterprises, LLC @
Richard Bledsoe's Location
Farmington, Utah, United States, United States
Richard Bledsoe's Contact Details
About Richard Bledsoe

Today's companies know that great products are not enough. Customers are getting harder to impress and they want to engage in their channel of choice, anytime and anywhere. Most companies understand they can't ignore the need to shift to digital, but many are uncertain about where to begin or how to manage the fallout. Business process applications and computer intelligence are converging at breathtaking speeds with cognitive systems able to handle many business processes now done by humans - faster, with fewer errors. I do not believe that robots will ever entirely replace humans. Instead, robotic process automation combined with cognitive applications are being built to create a digital labor force. Customer Experience | Experience Management | Omni Channel | Connected Customer Journey | Application Development | Digital Sales Channels | Engagement | Digital CX | Operational Excellence | Contact Center | Call Center | Revenue Generation | ChatBOTs | Digital Labor | Customer Journey Mapping | AI | Analytics

Richard Bledsoe's Current Company Details
DIRICH Enterprises, LLC

Dirich Enterprises, Llc

Chief Executive Officer at DIRICH Enterprises, LLC
Richard Bledsoe Work Experience Details
  • Dirich Enterprises, Llc
    Chief Executive Officer
    Dirich Enterprises, Llc Sep 2019 - Present
  • Everise
    Chief Revenue Officer
    Everise Aug 2018 - Aug 2019
    Plantation, Florida, Us
    C3 Customer Contact Channels, Inc. (C3), is owned and backed by Everise. With US headquarters in Florida, C3 is a leading international provider of outsourced customer relationship management solutions and meets growing customer demands by providing omnichannel customer service experiences around the world, creating loyal FANS and returning significant ROI for clients. C3 goes beyond traditional customer service, leveraging Artificial Intelligence (AI) to increase the range and scope of services for clients and disrupting the global BPO industry. With over 9,000 employees worldwide, C3 providing multilingual omnichannel support to clients. Everise, owned by Sunrise and Everstone, is the only Asia-based global experience company that is able to provide, through its operating companies around the world, a full range of customer contact management services for corporate clients from both U.S. and international locations.
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  • Vxi Global Solutions, Llc
    Senior Vice President Sales And Marketing
    Vxi Global Solutions, Llc Jul 2017 - Aug 2018
    Los Angeles, California, Us
    Responsible for the sales and marketings for VXI Global Solutions. VXI is a contact center partner for the some of the leading brands. VXI helps brands engage with their customers in new ways that keep them at the forefront of their markets and ahead of the competition.
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  • Dirich Enterprises
    Consultant, Chief Sales Officer, Strategist
    Dirich Enterprises Aug 2015 - Aug 2017
    Advisor to tech startups and service companies. Tech engagements include several home based IoT products in design and development and customer success design and mapping for a software company. Have also worked with a startup focused on sales enablement, win/loss conversion and social selling. Have provided long-term support for China based MicroBenefits. The MB core product, Company IQ, was founded on a disruptive idea: To put people at the center of its easy-to-use employee engagement smartphone application (Company-IQ). CIQ was designed from scratch in partnership with its customers, providing a connected experience for all employees across all their devices. The result? An engaged workforce that helps accelerate performance, improve revenue and reduce cost.
  • Teletech
    Executive Vice President Global Markets
    Teletech Sep 2012 - Aug 2015
    Greenwood Village, Colorado, Us
    Responsible for the Go-to-Market strategy and financial management for Europe, Middle East, Asia Pacific and Latin America for all of TeleTech's suite of customer experience products. This includes consulting, technology, revenue generation and contact center services.As a senior leader at TeleTech, I was the primary contact for the largest account and was based in the Philippines with responsibility for more than 20,000 employees.
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  • Teletech
    Executive Vice President Operations
    Teletech Jan 2009 - Oct 2012
    Greenwood Village, Colorado, Us
    As TeleTech's executive vice president of operations for Asia-Pacific, Europe, Middle East, and Africa, I manage the Asia Pacific and EMEA operations with a focus on building strong client relationships, performance and growth.
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  • People Support
    Chief Operating Officer
    People Support Feb 2007 - Jan 2009
    Responsible for all operations in the US, Latin America and the Philippines to include information technology, human resources, training, and operations with more than 10,000 employees. PeopleSupport provides tech support, customer service and revenue generation to Fortune 1000 clients.
  • Sourcehov
    Senior Vice President
    Sourcehov 2002 - 2006
    Irving, Tx, Us
    Head of Healthcare and Government Vertical
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  • Xerox
    Vice President International Operations
    Xerox Aug 1999 - Aug 2001
    Norwalk, Connecticut, Us
    Responsible for International sites in seven countries.
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  • Alamo Rent A Car
    Managing Director Europe
    Alamo Rent A Car 1983 - 1998
    St Louis, Missouri, Us
    View

Richard Bledsoe Skills

Bpo Call Centers Management Customer Satisfaction Outsourcing Crm Operations Management Call Center Leadership P&l Management Management Consulting Sales Workforce Management Team Management Customer Experience Vendor Management Process Improvement Business Process Improvement Business Process Outsourcing Performance Management Lead Generation Customer Relationship Management Business Development Account Management Team Building Six Sigma Training Coaching Call Center Development Strategy Contact Centers Customer Service Cross Functional Team Leadership Team Leadership Executive Management Consulting Change Management Offshoring Telecommunications Customer Retention New Business Development Recruiting Strategic Leadership Saas

Richard Bledsoe Education Details

  • University Of Utah
    University Of Utah
    Mass Communications

Frequently Asked Questions about Richard Bledsoe

What company does Richard Bledsoe work for?

Richard Bledsoe works for Dirich Enterprises, Llc

What is Richard Bledsoe's role at the current company?

Richard Bledsoe's current role is Chief Executive Officer at DIRICH Enterprises, LLC.

What is Richard Bledsoe's email address?

Richard Bledsoe's email address is ri****@****ich.com

What is Richard Bledsoe's direct phone number?

Richard Bledsoe's direct phone number is +131097*****

What schools did Richard Bledsoe attend?

Richard Bledsoe attended University Of Utah.

What skills is Richard Bledsoe known for?

Richard Bledsoe has skills like Bpo, Call Centers, Management, Customer Satisfaction, Outsourcing, Crm, Operations Management, Call Center, Leadership, P&l Management, Management Consulting, Sales.

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