Entry level NOde JS, Mongo DB

Played a pivotal role in the expansion company positions within the new market through masterful sales of video products and services to residential customers; leveraged superb interpersonal and communication skills to retain key clientele and grow entrusted accounts  Served as a resource for the clients, delivering advice on company product and service features, offers, pricing packaging, and benefits; communicated with customers to recognize their needs and formulate a solutions/offers according to their financial capabilities, goals, and requirements  Networked to secure new perspective accounts; provided diligent case follow up from customer contacts and significantly reduced lead losses  Deployed innovative sales techniques and strong business acumen to maximize revenues and enhance the image of the company within the targeted audience  Leveraged excellent knowledge of the customer billing system to interpret current and historical information, thus delivering comprehensive and solution-oriented assistance

Awarded a #1 Sales Representative in tablet sales for the Bronx South District  Served as an instrumental in attaining 170% of the accessory sales goal for 8 consecutive months; utilized special area knowledge to push forward product sales  Masterfully assessed client needs to offer value added, individualized services and products for customers  Boosted client satisfaction rates and minimized deactivations;  Recognized for contribution to sustainable sales growth through customer service excellence, special area expertise and motivational leadership  Selected to act as an Apple Ambassador and Accessories Ambassador  Mentored and trained a team of representatives; build a high –performing and motivated team of professionals, capable of meeting and exceeding most challenging goals within a deadline-driven setting  Led the store to become #1 in the number of activations and upgrades on cellphones/tablets and cellular plans

Quickly learned the features products, payments and exchange services to deliver excellent performance; met and exceeded meeting and exceeding leadership’s expectations in terms of customer service, sales goals, client retention, and revenue generation through direct selling  Promoted to the recruiting salesperson role; trained and coached incoming recruits on sales procedures, company goals, policies, and vest customer service practices  Generated leads by referrals and followed up to minimize loss