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Richard Britt Email & Phone Number
Chief Product Officer
at
TPG, Inc.
2 work emails found
@encorecapital.com
2 phones found area 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Richard Britt? Overview
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Quick answer
Richard Britt is listed as Chief Product Officer at TPG, Inc., based in St Petersburg, Florida, United States. AeroLeads shows a work email signal at encorecapital.com, phone signal with area code 877, and a matched LinkedIn profile for Richard Britt.
Richard Britt previously worked as Vice President of Behavioral Research at Tpg, Inc. and Vice President of Artificial Intelligence at Callminer. Richard Britt holds Economics from Penn State University.
Company email context
Email format at TPG, Inc.
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{first_initial}{last}@encorecapital.com
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AeroLeads found 2 current-domain work email signals for Richard Britt. Compare company email patterns before reaching out.
Profile bio
About Richard Britt
I never meant to get into Artificial Intelligence, AI just sort of found me. I am so happy it did. The study of human behaviors has always thrilled me. Studying why we humans do what we do, especially in how we communicate is what drives my passion. Throughout my career I have gravitated towards human operations because they are the factory of human-to-human communication. Especially contact center operations where the entire product is communication. Studying and developing tactics to have more impactful conversations was always the challenge.Then along came AI, with ability to consumer amounts of data and define not only behavioral trends but predict, classify and categorize them. Well, I was in love. Leading the product development at a software company which focuses on evaluating human behaviors in a way that drives outcomes for businesses is so exciting. The responsibility for designing and building the software for our client to use in a way that defines our industry is my nirvana.
Listed skills include Strategy, Leadership, Management, Change Management, and 15 others.
Current workplace
Richard Britt's current company
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16 roles
Richard Britt work experience
A career timeline built from the work history available for this profile.
Chief Product Officer
Current- Developing Cutting edge AI products from our Anna Software, responsibilities include
- Product development design to implementation
- Data Science and AI
- Behavioral Research Working in close concert to our clients and all internal constituents for product development and implementation.
Mar 2024 - Present
Vice President Of Behavioral Research
Leading the talented team of Analysts and Scientists to research better communication paths and work flows in contact center operations.
Mar 2023 - Mar 2024
Vice President Of Artificial Intelligence
Developing machines to take over the world. As leader of AI in the CallMiner Research Lab and for the company I am fortunate to work on the cutting edge of NLP and the AI of Human to Human interactions for a SaaS company. Some of the stuff i am doing right now includes:Leading the AI research arm in a SaaS company. This is probably one the most agile roles.
Apr 2018 - Mar 2023
Director Of Global Operations
A global operations team leader responsible for five main areas of operations which all converge on improving operational performance across all sites and geographies.Speech Analytics: Changing the DNA of our operations through an analytical team that leverages speech analytics technology to drive operational change, increase modeling effectiveness, and.
Jan 2016 - Apr 2018
Director Of Consumer Data Managment And Strategy
Skip Tracing and Data Acquisition: Developed improvements in our data acquisition strategy and process, adding new data vendors, improving compliance and reducing error rate through better data. Solving for compliance in TCPA and FDCPA dialing through better data modeling and robust data scrubbing across nearly 500 million unique records. Led to a 4x.
Jun 2014 - Jan 2016
Director Of Global Quality And Consumer Interaction At Encore Capital Group
Designed, built out and led the quality assurance team. Built a strong and unique QA team that was seen as a partner to the business, resulting in substantial increase in compliance through collaboration and partnership. From inception to today the compliance rate improved from ~30% to a sustained 98.4%. Seen through external issuer and regulatory audit as.
Mar 2013 - Jun 2014
Director Of Operations
Led domestic operations in multiple geographies accounting for 30% of the total collection of the company.Grew Collections in Debt Settlement collections team from $20M in 2011 to over $55M at its highest point. Performance and cost improvement resulted in a cost to collect of ~3% of the overall cost to collect. Created a Consumer Credit Counseling.
Apr 2011 - Apr 2013
Vice President Of Strategy, Growth And Development
Tapped to lead the effort to transform Accent from a call center to an Engagement Marketing company. Created a successful approach to leverage and integrate social medial, call center, and brand management to create a robust data driven approach.
Sep 2010 - Mar 2011
Global Customer Care
Affiliated Computer Services
Leader of the global sales division for electronics, and consumer goods. Won large $8M contract for global support of a major computer manufacturer. Guided the launch of support in two off shore facilities.
Sep 2009 - Sep 2010
Ceo & Managing Director
Dialogue Group Pty
Led the publicly traded 1,400 employee organization, at the time one of the largest business process outsourcers in South Africa. Expanded the international customer base by adding 5 new off shore clients in 3 geographies.Reduced cost structure by renegotiating contracts on IT and leasing entities.Developed a first world servicing strategy that was seen as.
Mar 2008 - Jun 2009
Sr. Business Manager Up Market Acquisition
Managed the call center network for credit card acquisition in the prime and super prime business lines. Assessed the supplier network for performance gaps, removing under performing suppliers and securing new partners. Created ongoing inspection of suppliers through a strong audit process. Managed annual operations budget of over $20M.Improved acquisition.
Jul 2005 - Mar 2008
Senior Business Manager Cross Sales
Promoted to manage the marketing and analysis of the operational aspects of multiple lines of credit card products including insurance, credit reporting and account merchandising.Improved product performance through operational analysis of card activation calls from $300M to $1B annuallyLed supplier network in multiple geographies.Created merchandising.
Jan 2002 - Jul 2005
Callcenter Operations Manager
Led a team of 30 call center agents and two supervisors to exceed all targets consistently top team in the site in every KPI, including account cross sales.
Mar 1998 - Jan 2002
Sr. Regional Mortgage Specialist
Led the Del-Mar-Va region in the acquisition and funding of residential mortgages, top 10 producer nationally, recognized sales leader.
Jun 1996 - Mar 1998
Branch Manager
Managed a branch with $12M in receivables, from acquisition to collections with full P&L responsibility.
May 1991 - Jun 1996
1 education record
Richard Britt education
-
Penn State University
FAQ
Frequently asked questions about Richard Britt
Quick answers generated from the profile data available on this page.
What company does Richard Britt work for?
Richard Britt works for TPG, Inc..
What is Richard Britt's role at TPG, Inc.?
Richard Britt is listed as Chief Product Officer at TPG, Inc..
What is Richard Britt's email address?
AeroLeads has found 2 work email signals at @encorecapital.com for Richard Britt at TPG, Inc..
What is Richard Britt's phone number?
AeroLeads has found 2 phone signal(s) with area code 877 for Richard Britt at TPG, Inc..
Where is Richard Britt based?
Richard Britt is based in St Petersburg, Florida, United States while working with TPG, Inc..
What companies has Richard Britt worked for?
Richard Britt has worked for Tpg, Inc., Callminer, Encore Capital Group, Accent Marketing, and Affiliated Computer Services.
How can I contact Richard Britt?
You can use AeroLeads to view verified contact signals for Richard Britt at TPG, Inc., including work email, phone, and LinkedIn data when available.
What schools did Richard Britt attend?
Richard Britt holds Economics from Penn State University.
What skills is Richard Britt known for?
Richard Britt is listed with skills including Strategy, Leadership, Management, Change Management, Product Management, Call Centers, Analytics, and Vendor Management.
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