Bruce Gilmore Email & Phone Number

United States

I support the call center and all end users. managing the assets of over 300 endpoints and working directly with end users onsite and remote.

Texas

Over the last 15 years I have worked to teach myself about IT to learn many different aspects from system maintenance to TCP/IP and programming. I contract my services to those in need of IT work from family and friends to business.I am fully able to asses the needs of the client and find a solution that is affordable and future proof for the client.

San Antonio, Texas Metropolitan Area

Center scheduling for client programs.

San Antonio, Texas Area

Assist financial institutions with customer migration to new online banking platforms. Support registration, lockout service, basic troubleshooting, and other duties as directed by the individual financial institute.

Wichita Falls, Texas Area

I was charged with assisting other CO's with security of the unit. While assigned to Administration Segregation I was responsible for: Documentation activity of the pod that I was assigned. Supervise offender activities and moment. Count all assigned offenders to ensure that no offenders are missing and in decent health. Escort all non-security personnel on pod. Escort offenders to appointments as needed. Respond to emergency calls (medical emergencies, facility integrity issues, offender non-compliance including staff assault and riot). Initiate emergency calls as needed. Multitask with paying attention to my floor bosses, answer phone calls to pod, document movement and pod visitation on the pod. If initiating emergency call I was charged with updates to rank about the situation, Open access for all responders to the pod, section and cell. Monitor responder activity and assist when and where necessary.

Wichita Falls, Texas Area

I was responsible to assisting customers with any and all of their technology needs pertaining to computers, home automation, surveillance systems, and home networking. Listening to the customer and talking to them about what they are interested in and need for their technology. Advise on the different options available and narrow the list of choices to two or three different options and provide the customer the time to choose. Up sale warranties, software, and accessories.

Sep 26, 2011Train and develop new hire agents with the client software, policies and procedures, supervise agents in training and on production floor, demonstrate and enforce company policies and procedures. Assist production supervisors as needed with tasks of agent feedback, supervision, discipline, and escalations. Ensure that all production agents, supervisors, and managers have completed and maintain client training throughout month. Assist with explanationsof technical issues to agents and customers alike. Maintain site specific help page used by agents, supervisors, and managers to access systems and information located only through email or client accounts. Maintain all Excel document used by the Training Department to document training activities and new hire aspects to include attendance, performance, development, etc.

I was the care giver for both my grandmother and my father. My grandmother until May 15, 2009 and my father to hisdeath of March 3, 2010. Ran errands, cooked and cleaned, transported to and from doctors appointments, shoppingcenters and other outlets as needed.

Prepare and cook food according to dietary requirments of residents. Suppervise helpers in the kitchen on my shift.Ensure cleanlines of equipment and kitchen.

Assist in the production of glass, safety, and maintian facility cleanliness.

Cook and prepare food for customers. Assist in creation of menu and daily buffet menu. Assist chef in kitchenopperation.

Train new employees, assist management in daily facility opperations, Assist in facility clealiness and maintaince,assist in customer service and satisfaction.

My job duties are to follow all safety procedures in the production of shows and concerts. Assist in the maintaining ofSAFETY, to include but not limited to: work environment, tools, equipment(i.e. lights, trusses, hand tools). Whentraveling, if i drove, then I was responsible to drive a crew of app. eight people and act as a shuttle between workplace and hotel, if applicable. Responsible for the information technology of the company.

Deliver news papers to customers on route. Solicite new customers. Maintain existing customer base. Ensurecollection is recieved from existing customers.

Serve customers, assist in cleaning facility, assist in customer service

Maintain class order, teach classes, follow instruction from teacher.

Unload all general merchandise trucks, move frieght to designated areas of store. Assist in customer service, assistin stocking of inventory, assist in maintaining cleanliness and safety of store.

Assist in filling customer surveys, assist the surveyor in aquiring and completing land surveys in the Dallas Fort WorthMetroplex.

stock merchandise, monitor sells on my shift, assist customers, maintain cleanliness of facility.

maintain customer satisfaction, cleanliness of facility greet, seat,serve customer, run a cash register, cook, bustables, wash dishes,prepare food.