SAIIV is a medical device and AI startup in which I'm involved with an incredibly talented group of researchers and entrepreneurs. More to come soon.

In 2015 the Self-Insurance Corporation merged along with several other organisations into icare a wholly government owned entity.

Working with the business leadership team, provided the technological guidance and focus in implementing a state of the art Guidewire solution for hbcf. This involved ensuring several vendors ranging from a large multinational to several small to medium sized Australian companies worked collaboratively and effectively together. We delivered a groundbreaking solution seamlessly integrated with general ledger, banking, and underwriting.

Blink Digital is a boutique technology centric solutions provider. Richard was invited to join the company to establish the initial development team and processes. Strategic Alignment.* Customer Engagement Pre-Sales and Business Development.* Solutions Architecture Development.Achievements* Set up software development leadership team in Australia.* Set up outsourcing agreement with overseas development team.* Developed overall solution architecture for a new classified search business. This includes interfacing to a new CRM system, SMS gateway, reseller portal, advertiser portal, deployment architecture (virtual machine ensemble), gateway protocols as well as a new search algorithm for the customer.

After the sale of Australian Local Search to News Corporation, Local Search Solutions was launched as a central development group to service the move off shore. OneLocalSearch is the umbrella organisation. Richard was asked to become the General Manager of the Sydney based development team and effectively Group CTO.Strategic Alignment.* Further developed the classified search technology.* Assisted in the overseas expansion of the group through the exploitation of the Smartpages(tm) technology.Achievements* In 2007 successfully launched our first overseas joint venture, www.yourlocal.ie. This involved numerous visits to Ireland to meet with the then prospective joint venture partner at senior executive and board level.* Designed revised application architecture to meet the specific requirements of the joint venture.* Defined the deployment architecture, including specification of the hardware requirements, addressing performance and resiliency goals for the application, network configuration between the hosting partner, the call center and the Sydney development team.* Defined firewall requirements for the application and access requirements between the three locations (datacenter, call center, development team).* Engaged with the INM Print Division to incorporate classified print sales into the online classified site automatically.* Gained LSS Professional Partner Program status with the Australian Computer Society in 2007. This was done to further promote professional standards within the development team.Daily Operational Requirements.* Project management.* Line Management of staff.* Technology Architecture.* Oversight of operational updates to partner sites.* Manage outside vendor relationships in the provision of goods and services relating to technology acquisition and support.* Hardware and Software purchasing.

Spheronic was a start up focussing on electronic forms. This was a new technology from IBM and Spheronic was the key business partner for forms. Richards role was to assist the founders in launching the company as well as assist in bid preparation for new work and account management. The role was principally in setting up the operational processes to support the software group.In wining the inaugural 2007 World Wide Lotus Award for the best IBM Workplace Forms Solution for our work at AMP he worked heavily with Spheronics Principle Architect and Spheronics Technical Lead at AMP to prepare the submission. This involved liaison between the two groups located in different countries in different timezones to submit an application into a third country. Strategic Objective.* Work with the principle founders in formulating the company structure, objectives, decision making procedures and value realisation techniques.* Assist with the initial launch of the business.* Engage with customer organisations.Achievements* Assisted in the formation and launch of the company from initial idea to functioning IBM business partner.* Engaged with IBM to obtain Business Partner status.* Won the inaugural 2007 World Wide Lotus Award for the Best IBM Workplace Forms Solution.

When Richard was first asked to join Australian Local Search they had just lost their Applications Architect, the development team was being re-tasked on a daily basis by different executives, the General Manager Software Development was under attack for slipped schedules and the development team was disorganised, disheartened and on the brink of resigning. Richards brief was simple, “Fix it”. Which he did.The first goal was to establish a clear product road map that did not change on a daily basis. Richard developed the “One Page Business Case” for all work to be done by the development group. The process around this was brief, simple and clear cut.This procedure was accepted and overnight eliminated much of the confusion and wasted effort that had plagued the organisation previously. A clear road map was established (and regularly revised but in a controlled and managed way).The second short term goal was to earn the respect of the developers. This was done through numerous daily encounters and hands on coding and mentoring by Richard. Once their respect had been earned it was possible to make progress in improving the software development and deployment processes. The improved processes and newly established standards freed the team from wasted time and rework. Strategic Alignment.* Get development on track and ensure suitable architecture. * Instigate repeatable procedures for software development.Achievements* Implemented suitable software development practices to achieve consistently reliable delivery of product improvement without overwhelming the development team with process work.* Developed www.truelocal.com.au based on the ALS Smartpages2 technology.* Supported the board in the sale of ALS to News Corp for an undisclosed sum.

An independent school catering for Kindergarten to year 12, located on three campuses with 1600 students and 222 staff. This role was in response to the retirement of the previouse IT Manager. There was a significant emphasis on maintaining a portforlio of in-house developed systems as well as first line support for the third party students record system. This was a heavily hands on role, developing new reports and preparation of regular student reports to parents. Major achievements were in implementing competitive bidding for the annual hardware purchases and gaining acceptance of the need to upgrade the student records system. Richard was responsible for preparation of the Request For Proposal and in partnership with the Senior Academics, evaluation of the responses.

An independent IT Consultancy based in North Sydney.* e-Commerce System Development ProcessThe e-Commerce Group was a new division at that time within the IT organisation and had previously achieved success with it's initial projects. This success lead to greater demand for their services than they were at that time capable of servicing. Marcham was asked to review the entire process. Richard was the principle consultant.* e-Enablement ProjectThe client was looking to further reduce costs from it's back office systems. A number of small isolated projects had delivered substantial savings within their areas. As a result the clients then CIO desired a wider ranging review of opportunities across the organisation.* Enterprise Component Based DevelopmentThe client had a long running project to develop re-usable components that would theoretically reduce the development time for new projects by re-using common functionality. Richard was called in to review the project independently.* WorldNet ReviewThe WorldNet project provided the client with strategic and tactical information that was of significant commercial advantage. Richard was asked to review the system in light of the evolving Enterprise Architecture at that time, its value to the client and to make recommendations as to its future.

The Risk Management Team was responsible for identifying weaknesses in MBF’s business and software procedures, and implementing processes and tools to control the exposure. The scope covered potential fraud by health providers, clients and staff. The then head of Risk Management had a desire to bring modern data mining technology to what had traditionally been a manually intensive process of reviewing claims and identifying potentially fraudulent transactions. Richards tertiary studies in Artificial Intelligence and Machine Learning were known and he was offered the position of 2IC (an entry level executive position) with a view to applying AI technology to the departments processes. While Richards initial involvement was a hands on developing the first data analysis system. With the subsequent launch of the Fraud Data Mining Project Richards role evolved into that of Project Manager, organising a team of high end SAS developers, SAS Data Mining Expert Consultants and Ancillary Claims Assesors to deliver what was then one of the single biggest budget application development projects ever undertaken by MBF.

The Project Office was a newly created department responsible for defining and promoting the use of a consistent project management methodology for all change initiatives in MBF.AchievementsContributed to the definition of an MBF customised Project Management Methodology.Defined and administered the company-wide projects database. Set up the internal Project Management web site as a resource to MBF project teams.

Responsible maintaining and enhancing the online benefits assessment system for MBF. Assisted in establishing the first data warehouse for MBF.

Performed the additional role of IT Account Manager for two MBF business units, the Sydney Square Breast Clinic and MBF Health Management (0.5FTE). The key to this role was to provide IT consulting expertise and liaison between the corporate IT group and the subsidiary companies.AchievementReplacement of complete hardware and software system for patient records.

Marcham was a direct marketing firm. Richard was involved in maintaining and enhancing a variety of their in-house mainframe systems.