Rick Arthur

Rick Arthur Email and Phone Number

Partner, Chief Information Officer, Chief Information Security Officer @ Hartman Executive Advisors
Rick Arthur's Location
Brookeville, Maryland, United States, United States
Rick Arthur's Contact Details
About Rick Arthur

An enterprising and innovative TOP INFORMATION TECHNOLOGY LEADER AND CORPORATE EXECUTIVE with consistent success in leading and delivering cost-effective technology solutions to achieve across-the-board business improvements at Fortune 500 companies. Creates business value for diverse corporations across the high-tech manufacturing, government, retail, facilities management services, energy, and information technology industries. Leverages a strong process management background to establish world-class information technology business functions and deliver top technology solutions. Translates business strategy requirements into strategic technology architectures, leading diverse teams toward successful results. My skills and strengths also include:* Conceptualizing, communicating, and implementing a vision;* Thinking and acting strategically while maintaining a detail-driven approach;* Assimilating and distilling disparate information and into manageable and understandable perspectives;* Translating business strategy requirements into strategic technological architectures and ensuring their delivery;* Developing and managing a supply chain and establishing effective IT governance;* Building strong working relationships with business partners, teams, and suppliers;* Managing P&L statement, building a book of business, and negotiating and managing contracts.* Establishing strong System Development Life Cycle and Release Management capabilitiesSpecialties: * General Management, P&L and Capital Planning* Major IT Contract & Supplier Governance * Account Executive* Executive-Level Relationship Mgt * Application Development* Business Planning* Transformations & Program/Project Mgt* IT Service Sales & Business Development* IT Service Delivery & Process Mgt* Enterprise Resource Planning (MRP II, SAP)* TQM, ITIL, Six Sigma & CMMI* IT Strategic Planning & Application Portfolio Mgt* Program and Project Management* Staffing, Organizational Leadership & Outsourcing* Startup, Turnaround & Operations Mgt

Rick Arthur's Current Company Details
Hartman Executive Advisors

Hartman Executive Advisors

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Partner, Chief Information Officer, Chief Information Security Officer
Rick Arthur Work Experience Details
  • Hartman Executive Advisors
    Partner, Chief Information Security Officer, Chief Information Officer
    Hartman Executive Advisors Jun 2013 - Present
    Timonium, Maryland, Us
    Producing improved business performance through strategic systems leadership (doing the right things) and management (doing them right) services, serving small and mid-size companies with industry focus in manufacturing, hospitality, facility management, real estate, retail, energy/utility, government, professional services, and information technology.
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  • The Brickman Group
    Senior Vice President And Chief Information Officer
    The Brickman Group Apr 2011 - May 2013
    Lead all aspects of the Information Technology services at the Brickman Group.* Defined and implemented a successful Business Intelligence foundation on which the first successful BI application was deployed - The Branch Scorecard, which provided enterprise visibility into the balance KPI / performance measures such as safety, employee retention, financial performance and customer satisfaction. * Successfully deployed the second BI application to automate and improve the enterprise budgeting process using COGNOS TM1.* Established a mobility architecture with initial pilot applications in Field Management, Work Order Processing and Site Assessments* Established the Brickman Information Architecture vision* Established a stable IT Service Delivery model capable of continuous improvement* Established an IT Governance process including IT Financial Planning and Caplitalization Processes* Established an ITIL foundation for service delivery* Established basic PMO and Project Management capabilities* Established Application Development and Release Capability based upon a well defined System Development Life Cycle* Established an Application portfolio management process
  • Allegheny Energy, Inc.
    Vice President / Chief Information Officer / Corporate Information Security Officer
    Allegheny Energy, Inc. Aug 2008 - Mar 2011
    Greensburg, Pa, Us
    Direct IT resources and all aspects involving the delivery of IT services. Identify and communicate changes in computer and systems technology to senior management, develop information strategy, and determine systems software/hardware requirements for integration of information systems and support of business operations. Manage IT capital budget planning/execution, $60M annual operating budget, and IT suppliers. Direct 30 employees, 35 internal dotted line personnel, and up to 295 contractors.* Developed first-ever IT strategic plan linked to industry drivers, Allegheny business drivers, and IT drivers.* Implemented complex retail billing system on time and on budget.* Improved system performance by completing SAP stabilization effort.* Completed SAP re-platform project involving migration from Sun UNIX to IBM UNIX. Established SAP certified SAP Center of Expertise.* Completed IT aspects associated with selling Allegheny’s Virginia business to 2 co-ops.* Achieved CMMi Level 3 for application development and achieved Level 3 of ITIL operational process assessment.* Oversaw development of Smart Meter Infrastructure plan to deploy 450K meters in support of Act 129 in PA (plan was approved by Administrative Law Judge).* Implemented $15M in productivity improvements and improved service level performance 65% by institutionalizing IT operating model based upon process foundation. * Established a multi-supplier delivery model to integrate IT service delivery.* Co-led IT merger integration planning effort for the First Energy merger – a $95M transformation effort involving the rationalizing of 1000+ applications between the 2 companies.* Established a strong IT governance model with the business, including an IT Steering Team, Business Owners Team, and IT Security Council.* Ensured business alignment and tracking of savings achieved from projects by establishing an IT capital spending process with ROI feedback and control mechanisms.
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  • Electronic Data Systems
    Account Executive - Allegheny Energy
    Electronic Data Systems 2007 - 2008
    West Hartford, Us
    Delivered IT services (desktop, network telecommunications voice/data, cellular, hosting UNIX, hosting midrange, hosting mainframe, application development, application maintenance, service desk and disaster recovery) at Allegheny Energy. Accountable for capital planning, P&L, Sarbanes controls, and identifying and closing additional business with account. Led team of 230 full-time employees. * Spearheaded turnaround strategy that increased customer satisfaction, achieved 60% best shore deployment of applications, improved service level performance by 40%, and account financial performance 40%. * Developed integrated supply chain model based upon ITIL, established foundation for multi-supplier integration model, and restructured account and client governance structures. * Established significant Off-Shore delivery components with support teams in Chennai, Pune, Mumbai, Kuala Lumpur, New Zealand, and Brazil.Turnaround. Spearheaded turnaround strategy that increased customer satisfaction, achieved 60% best shore deployment of applications, improved service level performance by 40%, and account financial performance 40%.
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  • Electronic Data Systems
    Delivery Executive - Department For Work And Pensions
    Electronic Data Systems 2005 - 2007
    West Hartford, Us
    Provided enterprise service management and transformation services supporting the Department for Work & Pensions UK operations in London, New Castle, Lytham St. Annes, and Belfast, North Ireland. Managed $80M operating budget, and 300 employees in operations and 50 employees working on the transformation initiative. Invited as an internal member of the DWP senior client governing board as the only external contractor on the team. Attained all service levels for 22 consecutive months and achieved “meets expectations” client satisfaction rating.* Managed end-to-end enterprise ITIL service mgmnt transformation in a 140,000 seat environment across 6 business units and 10 service tower providers for the Department for Work & Pensions in the UK. * Established integrated enterprise supply chain model driving common IT processes across the supply chain for all ITIL processes, back office processes, and enterprise testing capability.* Managed compliance across DWP supply chain, including but not limited to EDS, Accenture, IBM, Fujitsu, and BT.* Built new Operations Management Center that served as the hub of all service management activities in New Castle, UK.* Formed and cemented team vision for the SIAM team and implemented SIAM operating model. Successfully decoupled from dependency on MYP tooling. Validated 961 invoices since Sept 2006 when transitioning to SIAM.* Produced 100% to Point of Sale financials and 101% to revenue stretch target.* Established capability to report End to End services availability across the top 25 applications, processed almost ½ a million service desk calls, and processed over 14,000 change requests (100% increase from previous year). * Provided supplier mgmnt capability evaluating 126 monthly service levels across hosting, desktop, AMS, and the network towers.*Established 18 cross-functional/multi-supplier teams of 125 individuals spanning the ISD community, and retained SIAM, outsourced SIAM, and service tower providers.
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  • Electronic Data Systems
    Delivery Executive - Belk Department Stores
    Electronic Data Systems 2003 - 2005
    West Hartford, Us
    Designed and implemented a network and telecommunications transformation system supporting the Belk Enterprise. Negotiated service contracts for service delivery with a major telecommunications provider. Implemented an integrated billing and financial forecast system. Implemented VOIP for the Belk Enterprise.
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  • Electronic Data Systems
    Delivery Executive - Electrolux Home Products
    Electronic Data Systems 2000 - 2003
    West Hartford, Us
    General Manager responsible for contract compliance, financial management, sales, and service delivery. Implemented process improvements to logistics, order processing, warehouse management, and call center operations including successful Y2K remediation of mission critical applications. Exceeded all financial targets, achieved client reference, and "exceeds expectations" overall customer satisfaction rating.
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  • Electronic Data Systems
    Delivery Executive - Hughes Space And Communications
    Electronic Data Systems 1997 - 2000
    West Hartford, Us
    Install and Operate IT Service Delivery Model to operate HSC UNIX Infrastructure.
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  • Electronic Data Systems
    Application Development Manager - Delco Systems Operations
    Electronic Data Systems 1995 - 1997
    West Hartford, Us
    Led large application development staff producing application software supporting manufacturing operations (MRP II), human resources, financial management, cost accounting, and other miscellaneous business areas. Managed application development compliance to formal System Development Life Cycle. Areas of expertise in Business Requirement Determination, Design and Architecture, Application Development, Application Testing (Unit, System, and User), and Implementation Planning/Execution. Significant focus on Application life cycle from Strategic Planning to Project Delivery/Management to Application Operations.
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  • Electronic Data Systems
    Advanced Systems Engineer - Delco Systems Operations
    Electronic Data Systems 1993 - 1995
    West Hartford, Us
    Designed, developed and implemented application software solutions including development of shop floor control software support manufacturing operations, inventory management capabilities, material requirements planning, and bill of material management. Responsible for mentoring junior application developers, reviewing and approving application development improvement projects. Led multiple projects involving development teams from 5-25 developers, including remote Application Development Solution Centers.
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  • Electronic Data Systems
    Systems Engineer - Delco Systems Operations
    Electronic Data Systems 1990 - 1993
    West Hartford, Us
    Design, Develop and Implement manufacturing software solutions for Enterprise Resource Planning MRP II systems supporting Missile Guidance Systems, Navigations Systems, Tank Turret Systems, and other manufacturing programs.
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  • Electronic Data Systems
    Systems Engineer Trainee - Gm Truck And Bus
    Electronic Data Systems 1989 - 1990
    West Hartford, Us
    Provide first line technical support for the truck and bus manufacturing facility operations.
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Rick Arthur Skills

Process Improvement Strategy Program Management Business Intelligence Outsourcing Change Management Strategic Planning Itil It Management Business Planning Project Management Start Ups It Service Management Erp Team Leadership Sdlc Service Delivery Disaster Recovery Vendor Management Business Process Improvement Contract Management Sap Leadership Development Team Building Governance Operations Management Six Sigma Business Strategy Mergers And Acquisitions System Architecture Performance Management Pmo Contract Negotiation Rfp Executive Leadership Financial Analysis Process Management Sharepoint Applications Delivery Budgets Risk Management Mentoring Training Supplier Performance Cio Advisory Services It And Business Strategy Alignment Leadership Presentations Public Speaking Enterprise Software Integration Project Portfolio Management Business Development Telecommunications

Rick Arthur Education Details

  • Colorado College
    Colorado College
    Economics / Minor In Mathematics & Computer Science

Frequently Asked Questions about Rick Arthur

What company does Rick Arthur work for?

Rick Arthur works for Hartman Executive Advisors

What is Rick Arthur's role at the current company?

Rick Arthur's current role is Partner, Chief Information Officer, Chief Information Security Officer.

What is Rick Arthur's email address?

Rick Arthur's email address is ri****@****zon.net

What is Rick Arthur's direct phone number?

Rick Arthur's direct phone number is +130120*****

What schools did Rick Arthur attend?

Rick Arthur attended Colorado College.

What are some of Rick Arthur's interests?

Rick Arthur has interest in Itron Envision 2009, Children, Poverty Alleviation, Cio Radio, Sap Influencer Summit 2009, Cleveland Cio Summit 2010, Pittsburgh Cio Forum 2010.

What skills is Rick Arthur known for?

Rick Arthur has skills like Process Improvement, Strategy, Program Management, Business Intelligence, Outsourcing, Change Management, Strategic Planning, Itil, It Management, Business Planning, Project Management, Start Ups.

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