Richard Casey

Richard Casey Email and Phone Number

SCS-Sales and Client Services @ Amica Insurance
Uxbridge, MA, US
Richard Casey's Location
Uxbridge, Massachusetts, United States, United States
About Richard Casey

Dynamic and meticulous Customer Service Representative with 15+ years' experience of providing exceptional customer service, implementing upselling techniques, and providing customer education. Adept at preparing reports, maintaining product knowledge, and building strong customer relationships.

Richard Casey's Current Company Details
Amica Insurance

Amica Insurance

View
SCS-Sales and Client Services
Uxbridge, MA, US
Website:
amica.com
Employees:
3273
Richard Casey Work Experience Details
  • Amica Insurance
    Scs-Sales And Client Services
    Amica Insurance
    Uxbridge, Ma, Us
  • Paul F. Cantiani Insurance Agency, Inc.
    Personal Lines Account Manager
    Paul F. Cantiani Insurance Agency, Inc. Dec 2023 - Sep 2024
    Worcester, Massachusetts, Us
  • Amica Insurance
    Scs-Sales And Client Services
    Amica Insurance Oct 2022 - Dec 2023
    Lincoln, Ri, Us
  • D F Murphy Insurance Agency
    Account Manager
    D F Murphy Insurance Agency Mar 2020 - Oct 2022
  • Russo Insurance Agency
    Account Representative
    Russo Insurance Agency Jan 2018 - Oct 2018
  • John Hancock Financial Services
    Financial Analyst
    John Hancock Financial Services Oct 2013 - Mar 2017
    Boston, Ma, Us
    Responsible for Statutory Financial reporting relating to John Hancock Life products completed on a Quarterly, Annual, and Ad-hoc basis.Produce quarter-end financial reporting for senior management. Produce year-end reporting which includes exhibits, schedules, and surveys. Annual reporting is included in the Company’s annual filing with the NAIC.Provide financial analysis in a timely manner to US Life and other business areas as needed.Maintain and enhance controls for accurate reporting. Work with internal and external auditors to ensure satisfactory audits as required by Model Audit Rules (MAR).Made improvements by changing the format of the reports, creating new reporting, and creating new processes to support new functions. Also documented many processes for future reference.Exercise strong planning and organization skills as deliverables usually have very tight deadlines.Advanced knowledge of MS Excel, MS Access, Essbase, Lawson, and Webfocus.
  • Sun Life Financial
    Account Analyst
    Sun Life Financial Feb 2010 - Sep 2012
    Oo
    Prepared monthly account reconciliations, participated in peer review of account reconciliations and processes, and recommended enhancements to processes.Ensured accuracy and completeness of banking information for the General Ledger, which included reconciliation between systems resolving variances, working with Operations related to pricing differences, and providing support for the Separate Accounts quarterly financial reporting.Provided auditors with reconciled detail of all transactions; liaised with Central Finance to ensure audit requests were addressed; acted as point person for all Individual Product accounting audit requirements, ensuring requests were complete and assigned to a member of the staff.Provided back up support on Individual Life analytics, analysis, and reports to senior management.Met with Product, Operations, and Systems representatives to ensure proper accounting methods were assigned and programmed for new product launches and product enhancements; responsible for the testing of accounting for these products.
  • Sun Life Financial
    Sr Reinsurance Analyst
    Sun Life Financial Dec 2004 - Feb 2010
    Oo
    Ensured compliance with S-OX regarding the daily reports by completing a second review of the reports against the SOLAR and TAI administration systems.Managed new product updates in TAI for Reinsurance Administration.Provided monthly and quarterly reporting to Financial and Central Actuarial.Completed quarterly data preparation of annuity reinsurance seriatim files, utilizing Microsoft Excel and Access to re-construct data from 18 separate companies into a format that could be used by a valuation program. Assisted in system testing for upgrades and changes to reinsurance admin system.
  • Sun Life Financial
    Business Analyst
    Sun Life Financial 2004 - 2005
    Oo
    Facilitated the coordination of technical projects by acting as project coordinator.Acted as a liaison between the user community and the systems group.Conducted needs analysis, wrote business specifications, and involved in system design and selection that resulted in increased productivity and reduced processing costs.Analyzed and defined user requirements and translated them into system requirements to ensure understanding of the request by all project members. Developed test and implementation plans and coordinated testing of system enhancements and project with the user areas.Assisted with the development of training programs and conducted user training.Reviewed enhancements and projects after implementation to ensure compliance to specifications and cost effectiveness.

Richard Casey Skills

Leadership Problem Solving Customer Relations Sox Military Experience Administration Word Excel Reinsurance High Level Of Accuracy Microsoft Excel Customer Service Quality Assurance Process Improvement Insurance Analysis Organizational Effectiveness Access

Richard Casey Education Details

  • Umass Boston
    Umass Boston
    Political Science
  • Life Office Management Association
    Life Office Management Association
    Life Management Institute

Frequently Asked Questions about Richard Casey

What company does Richard Casey work for?

Richard Casey works for Amica Insurance

What is Richard Casey's role at the current company?

Richard Casey's current role is SCS-Sales and Client Services.

What is Richard Casey's email address?

Richard Casey's email address is ri****@****ail.com

What schools did Richard Casey attend?

Richard Casey attended Umass Boston, Life Office Management Association.

What are some of Richard Casey's interests?

Richard Casey has interest in Football, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Food, Home Decoration.

What skills is Richard Casey known for?

Richard Casey has skills like Leadership, Problem Solving, Customer Relations, Sox, Military Experience, Administration, Word, Excel, Reinsurance, High Level Of Accuracy, Microsoft Excel, Customer Service.

Who are Richard Casey's colleagues?

Richard Casey's colleagues are Colette Carter, Jose S. C., Richard Bouthillette, Marilyn Polanco, Debbie Jordan, Alice Daugherty, Prashant Gaikwad.

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