Richard Casey Email and Phone Number
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Dynamic and meticulous Customer Service Representative with 15+ years' experience of providing exceptional customer service, implementing upselling techniques, and providing customer education. Adept at preparing reports, maintaining product knowledge, and building strong customer relationships.
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Scs-Sales And Client ServicesAmica InsuranceUxbridge, Ma, Us -
Personal Lines Account ManagerPaul F. Cantiani Insurance Agency, Inc. Dec 2023 - Sep 2024Worcester, Massachusetts, Us -
Scs-Sales And Client ServicesAmica Insurance Oct 2022 - Dec 2023Lincoln, Ri, Us -
Account ManagerD F Murphy Insurance Agency Mar 2020 - Oct 2022
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Account RepresentativeRusso Insurance Agency Jan 2018 - Oct 2018
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Financial AnalystJohn Hancock Financial Services Oct 2013 - Mar 2017Boston, Ma, UsResponsible for Statutory Financial reporting relating to John Hancock Life products completed on a Quarterly, Annual, and Ad-hoc basis.Produce quarter-end financial reporting for senior management. Produce year-end reporting which includes exhibits, schedules, and surveys. Annual reporting is included in the Company’s annual filing with the NAIC.Provide financial analysis in a timely manner to US Life and other business areas as needed.Maintain and enhance controls for accurate reporting. Work with internal and external auditors to ensure satisfactory audits as required by Model Audit Rules (MAR).Made improvements by changing the format of the reports, creating new reporting, and creating new processes to support new functions. Also documented many processes for future reference.Exercise strong planning and organization skills as deliverables usually have very tight deadlines.Advanced knowledge of MS Excel, MS Access, Essbase, Lawson, and Webfocus. -
Account AnalystSun Life Financial Feb 2010 - Sep 2012OoPrepared monthly account reconciliations, participated in peer review of account reconciliations and processes, and recommended enhancements to processes.Ensured accuracy and completeness of banking information for the General Ledger, which included reconciliation between systems resolving variances, working with Operations related to pricing differences, and providing support for the Separate Accounts quarterly financial reporting.Provided auditors with reconciled detail of all transactions; liaised with Central Finance to ensure audit requests were addressed; acted as point person for all Individual Product accounting audit requirements, ensuring requests were complete and assigned to a member of the staff.Provided back up support on Individual Life analytics, analysis, and reports to senior management.Met with Product, Operations, and Systems representatives to ensure proper accounting methods were assigned and programmed for new product launches and product enhancements; responsible for the testing of accounting for these products. -
Sr Reinsurance AnalystSun Life Financial Dec 2004 - Feb 2010OoEnsured compliance with S-OX regarding the daily reports by completing a second review of the reports against the SOLAR and TAI administration systems.Managed new product updates in TAI for Reinsurance Administration.Provided monthly and quarterly reporting to Financial and Central Actuarial.Completed quarterly data preparation of annuity reinsurance seriatim files, utilizing Microsoft Excel and Access to re-construct data from 18 separate companies into a format that could be used by a valuation program. Assisted in system testing for upgrades and changes to reinsurance admin system. -
Business AnalystSun Life Financial 2004 - 2005OoFacilitated the coordination of technical projects by acting as project coordinator.Acted as a liaison between the user community and the systems group.Conducted needs analysis, wrote business specifications, and involved in system design and selection that resulted in increased productivity and reduced processing costs.Analyzed and defined user requirements and translated them into system requirements to ensure understanding of the request by all project members. Developed test and implementation plans and coordinated testing of system enhancements and project with the user areas.Assisted with the development of training programs and conducted user training.Reviewed enhancements and projects after implementation to ensure compliance to specifications and cost effectiveness.
Richard Casey Skills
Richard Casey Education Details
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Umass BostonPolitical Science -
Life Office Management AssociationLife Management Institute
Frequently Asked Questions about Richard Casey
What company does Richard Casey work for?
Richard Casey works for Amica Insurance
What is Richard Casey's role at the current company?
Richard Casey's current role is SCS-Sales and Client Services.
What is Richard Casey's email address?
Richard Casey's email address is ri****@****ail.com
What schools did Richard Casey attend?
Richard Casey attended Umass Boston, Life Office Management Association.
What are some of Richard Casey's interests?
Richard Casey has interest in Football, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Food, Home Decoration.
What skills is Richard Casey known for?
Richard Casey has skills like Leadership, Problem Solving, Customer Relations, Sox, Military Experience, Administration, Word, Excel, Reinsurance, High Level Of Accuracy, Microsoft Excel, Customer Service.
Who are Richard Casey's colleagues?
Richard Casey's colleagues are Colette Carter, Jose S. C., Richard Bouthillette, Marilyn Polanco, Debbie Jordan, Alice Daugherty, Prashant Gaikwad.
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