Richard Chacon Email & Phone Number

Pittsburg, Ca, Us

New York, New York, Us

On call support using PagerDuty's incident response process in addition to writing post-incident root cause analysis Supported end-of-life OS in-place upgrades CentOS 7 to Rocky 8Implemented Datadog SLI/SLO on 5 select services, resulting in 15% improved monitoring accuracy.Improved AWS workload security by implementing AWS Inspector, resulting in 30% vulnerability reductionSupported deployments to EKS cluster using Helm.Enhanced DevOps practices by developing a process to source control DataDog dashboards and Alerts with GitLab.Ensured 24/7 reliability for Broadridge's Global Post-Trade Management systems by providing on-call support.Reduced build failures by 25% by troubleshooting complex nightly CI/CD pipelines using Jenkins, Terraform, JFrog, Nexus and Artifactory Increased AWS infrastructure efficiency by 15% through right-sizing based on optimizer resultsDeveloped a process for resolving security vulnerabilities detected by AWS Inspector in infrastructureReduced the number of CVE vulnerabilities from 200 to 0 in 3 weeksCreated IAS automation using Terraform, GitLab and Jenkins for provisioning AWS resourceDeveloped Python3 scripts (Boto3) for handling tasks on EC2s like stopping/starting and checking configurations.

Oakland, California, Us

Supported PG&E MRAD On-prem running with Couchbase, Sync-gateway, NodeJS, Nginx, MongoDB with AWS integrationsWorked on MRAD AWS migration team responsible for migrating on-prem services to AWS using Agile methodologyResolved Prisma security vulnerability alerts found in AWS by applying the fixes in TerraformImported private PG&E certs into AWS Certificate ManagerAutomated Couchbase Backups using bash, cbbackupmgr supporting full/incremental backups with uploads to AWS S3Converted Nginx automated deployments from Capistrano to Ansible, with Jinja templating engine, Python, GitHub, Jenkins and YAML files, simplifying cut over of services to AWSWrote automation script for stopping/starting, checking status, and validating Couchbase server, Sync-gateway, PM2, NodeJS services, Nginx, and MongoDB before and after automated patchingMaintained Nginx servers including upgrades and performance tuning, recommend best practices and automated deployments using Ansible and JenkinsMonitored RDS, EC2 using CloudWatchOn call support using PagerDuty's incident response process in addition to writing post-incident root cause analysis

Santa Monica, Ca, Us

Member of DevOps Team supporting Grovo Microlearning framework.Supported public cloud infrastructure (AWS) - IAM, EC2, ELB, VPC, RDS, S3, Route53, ElastiCache, Automated clean up jobs using Python with Amazon API to control instance operations.Work with Terraform to add/delete IAM users and deploy web services through AWS.Maintained availability, and performance of Amazon Elastic Compute Cloud (Amazon EC2) instances.Implemented monitoring for AWS resources, Mesos/Docker micro-services using DataDog and Cloud Watch.Created Docker files for building/deploying micro-services Supported Infrastructure as code with Chef and Terraform Created procedure for cleaning up disk space on ElasticsearchPagerDuty On-call rotation

Sunnyvale, Ca, Us

Filled the mission-critical role of ensuring that our web-scale systems are healthy, monitored, automated and designed to scale.Worked closely with development teams from the early stages of design through identifying and resolving production issuesAutomated the creation and release of yaml alert templates with python and Jinja.Maintain services once they are live by measuring and monitoring availability, latency and overall system health.Practice sustainable incident response and blameless postmortems.On-call production rotation.Horizontal Initiative Assist in the roll-out Java7 and Java8 across non-prod and Production.Horizontal Initiative Assist with JVM container upgrades.Worked closely with Tools team on internal tools migration.Assisted with Data center rollouts.Worked on General Data Protection Regulation (GDPR) the Data Protection DirectiveWorked on Redhat 6 to Redhat 7 migrations for (GDPR)

Sunnyvale, Ca, Us

Work closely with Site operations, engineering and QA to plan and execute efficient and reliable procedures for deploying newly developed code to rapidly growing Java/J2EE application infrastructure.Review the network services and code to be deployed with each release, and assist the team with developing an overall release plan.Develop tools to automate the configuration and deployment of J2EE based services within a large-scale Solaris environment.Validate that newly deployed services are correctly configured and functioning properly per engineering and operations specifications.Contributed to the documentation of complex changing environment.Responsible for creating Release Plan for deployment of Daily content and Hotfixes to Production on short notice.Responsible for maintaining integrity correct versions of hundreds of Java applications on Beta, Alpha and Production environments using internally deployed tools.

Us

Maintained, updated, improved deployment scripts written in Bash on Linux servers. Builds, Packages, and Deploys custom J2EE EAR files to WebSphere application server Dev, QA and Production running.Experience in automated continuous integration, Cruise Control.Developed deployments scripts in Perl to automated Install Shield installs on Win 2003. Developed process for tracking 3rd party and internal Software Delivery Packages, linking packages to Safeway’s internal defect numbers and tracking deployments to dozens of stores for the new Store Pick project. Developed deployment and rollback script in Perl for deployment of complex patches consisting of vendor and internal Safeway changes.Developed Ant deployment script to install files, restart services, validate and email deployment report project team for WebMethods Integration Server patches on Windows 2003 Server.Developed Ant script using WAS ADMIN tasks to automate deployment of Manhattans Associates (EAR) files on WebSphere v6 Application Servers running on Linux.Worked with Safeway Architecture team in developing a repackage and deployment process for vendor Web Sphere Application EAR files.Project Configuration Manager using Serena ChangeMan DS to version control 3rd party binary patches from venders Manhattan Associates, Descartes.Deployed and tracked incremental Software Releases to Store Pick Integration and Test environments consisting of a Windows 2003 and Linux servers running Manhattan Associates “Supply Chain Process Platform”.Acted as a technical bridge between development and production support teams creating deployment instructions, maintaining historical release notes, vender deployment docs and configuration management information.

Foster City, California, Us

Developed Nant and Perl scripts for automation of code extraction from Perforce, building Java and C# components with MS Build, custom packaging, deployment of .NET apps to Win2k and Linux servers.Constant improvement of scripts automating all manual tasks including deployment of sql scripts, application heartbeat test, generation of release notes and formatted email reports to Development and QA teams.Integrated Toolza NAnt Wizard (www.nantwizard.com) to facilitate the process of automated project building and running On-demand build/deployments to Test env.Configured, implement and maintained CruiseControl.NET 1.4 for continuous build validation.Administrated all aspects of Perforce (version 2005.2) server running on Windows XP Pro 2002.Configured and Integrated and supported Perforce (version 2005.2) clients and apps (P4V, P4 Command-Line Client ) with Nant, CruiseControl.Net, and custom python scripts for release build tasks.Responsible for overall support of QA test environment systems. Providing end-user support by interpreting, evaluating, resolving when possible (and in all cases followed up on) issues pertaining to integrity of release, and overall health of QA test environments.Implemented automated Nightly build/deployment process to provide QA with testable environment at 9:00am everyday.

San Francisco, California, Us

Primary CM Support for Direct Pay, Sales Express and Banking R33 platforms.Ensure automated builds completed without errors; troubleshoot should the build fail.Ensure deploy requests are fulfilled accurately in a timely manner using Sun N1 Provisioning System.Perform ClearCase administration tasks such as creating releases and branches, merges, etc.First level support for users using ClearCase, Clearquest client on Windows and Solaris.Participated in the overall support of test environment systems. Provided end-user support by interpreting, evaluating, resolving when possible (and in all cases follows up on) issues pertaining to installed WAS, WLE and other J2EE implementations.Acts as expert technical resource for QA and Development staff for testing, and implementation process.Worked on problems involving the evaluation and modification of code deployment scripts.Worked with test support teams to ensure the test environment remains up and available for QA.Assisted in the maintenance of the group and department websites.Maintained automated build/deploy, tools and utility scripts written in Bourne Shell, Perl and Ant.

Assisted in Rational tools migration including Clearcase, Clearquest, and Multisite.Clearcase Admin support, installed products, managed streaming models, creating new ucm projects and vobs, support for multisite and user training.Daily builds of Java/J2EE applications using Ant to generate common application EARs and environment specific Data source xml files.Build and Deployment of Argent Web application and database to QA Web servers. Perl/ANT scripts for building and package release artifacts under Clearcase.ColdFusion Admin responsibilities, config wsdls, data sources, java settings.Deployment of Pricing Engine Java/J2EE to BEA Weblogic servers.Developed Perl scripts to verify CM deployments in QA environments.Developed Perl scripts to automate Empower product release.Implemented process to track incremental Oracle database deployments.Support for Linux with Jboss on VM servers.Assisted in re-designing Java/J2EE build and deployment process for apps running under Jboss.Supported multisite with India, checking for missing packets, and running find merge at each site.Worked with Cruise Control for build automation.Supported deployments using InstallShield.

Austin, Texas, Us

Team member on Oracle Enterprise Manager Roll out to 300 Oracle hosted production customers.Developed OEM agent monitoring scripts in Perl & Ksh reducing customer downtime.Improved Oracle Enterprise Manager Product trouble shooting, filing bug reports, testing fixes.Developed web scripts in Perl/CGI to extract management report data.Maintained custom PL/SQL application (Service Level Reports).Trained production Database and System administrators on Oracle Enterprise Manager.Improved security through Query & Audit scripts, which detect security errors on files in production.Installed and maintained Oracle Enterprise Manager for 300 production customers.

Austin, Texas, Us

Oracle Common Development Team member responsible for maintaining Oracle's 7x24 World Wide Clearcase and Multisite Environment.Assisted with planning and execution of Oracles successful Y2k migration for Vob servers.Trained Clearcase support engineers from India on standard support practices.Assisted in product roll out of Oracle internal SCM product (Oracle Repository) writing automation scripts to support alpha release.Clearcase/Multisite support for the Application Division, Server Tech Division and Product lines. Tasks included vob creation, code imports, monitoring multisite and general health checks on VOB servers.Assisted in implementation of NT interop and evaluation of source control tools attending rational users conferences.

Proactively managed and coordinated the development of software configuration management procedures and guidelines to meet projects changing requirements.Maintained large SCM projects for European Banks (Danish Giro Bank, ING Bank).Responsible for enforcement of SCM policy and procedures related to branching, build management, dependence management, patching, and runtime installs.Maintained Makefiles and scripts for automated nightly builds on Solaris, NT and Linux.Maintained ClearCase and Internal RCS based CM tools for 200 developers.Migrated RCS source control projects to ClearCase.

Integrated hardware and software on large financial processing systems running Unix BSD and Windows NT.Installed BSD UNIX on servers and custom apps on windows clients.Installed LAN networking components (Hubs, Routers, UNIX servers, Win-NT workstations, Printers).; Assembled, Installed and tested Bank Tech document transports with custom imaging systems.Troubleshooting digital subassemblies to the component level.Installed and maintained custom high speed imaging camera for check payment processing.Developed C program for installing Windows workstations from central UNIX server.

Oakland, California, Us

Responsible for operating processing jobs through Xerox 9700 Printer processing systems.Duties included overseeing software and hardware related to hard copy printed documents and company checks.

Arlington, Virginia, Us

Power Generation repair technician responsible for maintaining mechanical and electrical components on generators.

Computer Science

As, Electronics

Power Generation Equipment Repair.